Novotel Sheffield Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 180

Gwarancja
najniższej ceny
Novotel Sheffield Centre - Image 1
Novotel Sheffield Centre - Image 2
Novotel Sheffield Centre - Image 3
Novotel Sheffield Centre - Image 4
50 Arundel Gate, S1 2PR SHEFFIELD, Wielka Brytania

Opis

O hotelu

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Nasze pokoje

Lokalizacja hotelu

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
Wielka Brytania

Pozycja GPS:53.379081, -1.46742

Telefon
Faks +44 114 278 7744

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BAR

Zdjęcie nieumowne

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 180

Ocena TripAdvisor  3.8/5  Liczba opinii: 2 169

Dangerous Hotel

Ocena na stronie TripAdvisor 1.0/5

Pretronas Opinia zatwierdzona w TripAdvisor

Terrible experience. I was given a room key for an occupied room. I returned to reception and was given no apology at all...I emailed Novotel and they just ignored me. I would not feel safe staying at this hotel in future.

Ocena klientów 5.0/5

Monika R. Rodziny - Opinie potwierdzone ALL

Super hotel . Pokój super . Bardzo wygodne łóżka . Łazienka super , do wyboru wanna lub prysznic , wszystko osobno . Obsługa na recepcji miła . Śniadanie smaczne . A najlepsze że na basenie nigdy nikogo nie ma więc basen się ma na wyłączność . Siłownia tak samo . Lokalizacja idealna . Wizyta z pieskiem co jest dużą zaletą . Byliśmy i nie raz wrócimy

Szanowna Pani Moniko, Bardzo dziękujemy za tak pozytywną recenzję. Cieszymy się, że Państwa pobyt w naszym hotelu spełnił Państwa oczekiwania oraz że wygodne łóżka i możliwość wyboru między wanną a prysznicem w łazience przypadły Państwu do gustu. Z radością przyjmujemy również Państwa miłe słowa na temat obsługi i jakości śniadania. Cieszymy się, że nasze udogodnienia, takie jak basen i siłownia, były do Państwa dyspozycji. Z niecierpliwością czekamy na możliwość ponownego powitania Państwa, ponieważ z przyjemnością gościlibyśmy Państwa oraz Państwa psa w przyszłości. Z poważaniem, Karen Coy, Kierownik Działu Pokoi

One Night at Novotel Sheffield

Ocena na stronie TripAdvisor 5.0/5

Chanel L Opinia zatwierdzona w TripAdvisor

I’ve stayed just one night here in Sheffield on a quick trip, and what could’ve been a scary moment turned into the best part of the stay. My friend lives with diabetes, and around midnight, her blood sugar took a sudden dip. We rushed to call reception, hearts racing, and were met by i believe his name is Angelo the night team – who didn’t even blink. The room itself was clean and quiet – exactly what we needed . We left feeling looked after, not just housed. Would 100% come back.

Thank you for sharing your experience at Novotel Sheffield Centre. I am pleased to learn that our night team, particularly Angelo, provided exceptional support during a critical moment for your friend. It is gratifying to know that our staff's prompt response made a positive impact on your stay. We take great pride in ensuring our guests feel cared for and comfortable. I am also glad to hear that you found your room to be clean and quiet, meeting your needs perfectly. We look forward to welcoming you back for another stay in the future. Best regards, Kind regards, Karen Coy, Rooms Division Manager,

Not great give it a miss !!

Ocena na stronie TripAdvisor 2.0/5

emmar815 Opinia zatwierdzona w TripAdvisor

We booked as a late decision the day before I broke my own rules of not checking Trip advisor first !!! So 😂😂 We arrived into Sheffield and went straight to the hotel (11:30am) we parked in the secure car park, we were lucky enough to get a space. We went up into the hotel it’s very strange the pool and gym are downstairs but you have to go up into a lift or two flights of stairs to get to reception. The lady was polite and explained where the shops were and the attractions we had come to see. The hotel is really well located for the Christmas market the cathedral. That however is where the good things stop. We came back to the hotel at 2:10pm and the lady that was on the desk was rude and unhelpful he said we wouldn’t be able to check in until 3. That’s fine no issue HOWEVER while we sat in reception waiting for 3pm to come round several other people arrived and checked in and at2:45 2 families were called forward to check in but we were ignored !! At 3pm we went and checked in a lady served us she was pleasant. We were in room 535 and it was not great it looked like a budget hotel see pictures, their were places where the wall paper (1980’s woodchip)had come of and it had been painted over. The vent in the separate tiny toilet was hanging of and sharp. The sofa bed had a rip on the end that was sharp and dangerous we had to put a towel over it. The carpet was filthy. They had put a dog bed in for our dog but it was old and vile. The main bed was rock hard and we had to ask for more pillows as there were 2 !!!! The breakfast was average me and my daughter enjoyed it but my husband had the full breakfast and he said it was not great it was all at very different temperatures and the bacon was nearly cold, no fried eggs. The final thing that was not great when you go out the back way of the hotel to the shops theirs broken glass we did mention it to the staff but it was never swept up.

Thank you for taking the time to share your experience at Novotel Sheffield Centre. I sincerely apologize for the challenges you encountered during your stay. It is disheartening to hear about the issues you faced with the condition of the room and the check-in process, which could have been explained in a better way as rooms are allocated. Yours was not ready but other rooms allocated to other guests were ready as the previous guest had departed earlier. Your feedback regarding the cleanliness and maintenance of the room has been noted, and I assure you that the comfort and safety of our guests are of utmost importance to us. I am pleased to hear that our location was convenient for your visit, and that you found our staff to be polite. However, it is disappointing that your overall experience did not meet your expectations, particularly regarding the breakfast and the cleanliness of common areas. Please rest assured that your comments will be reviewed as we strive to enhance our services. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back to provide a more positive experience in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

2 start hotel with appalling customer service

Ocena na stronie TripAdvisor 1.0/5

Renata J Opinia zatwierdzona w TripAdvisor

Lamentable. following our recent stay at your hotel — our third and, regrettably, our last. Unfortunately, the overall experience fell well below expectations and did not reflect the standards one would anticipate from a four-star property. To begin with, the steam room was not operational during our stay, which was disappointing given it is one of the advertised amenities. Furthermore, the quality of breakfast has noticeably declined with each visit; this time, it was particularly poor and far from what we had previously enjoyed. To make matters worse, despite having breakfast included in our booking, staff repeatedly asked whether we had paid for it, which suggests a serious lack of internal communication and attention to guest details. The service attitude was concerning, with staff appearing largely indifferent to guest needs. The handling of our late check-out request was especially unsatisfactory. As a Gold Status member, a late check-out is a guaranteed benefit, yet we were refused on the grounds that the hotel had already granted four late check-outs that day — an explanation that is both unprofessional and inconsistent with loyalty program commitments. Additionally, the Executive Room we booked bore no resemblance to the “executive” standard it claims to represent. The facilities were ordinary at best, failing to justify the higher category or the hotel’s four-star rating. Finally, the EV chargers have reportedly been out of service since December 2024, which is unacceptable in today’s hospitality environment and reflects a clear lack of maintenance and guest consideration. Overall, the experience was deeply disappointing. What was once a hotel we enjoyed returning to has become one we will unfortunately not be visiting again. I sincerely hope you take this feedback seriously and address the significant operational and service shortcomings outlined above.

Thank you for sharing your feedback regarding your recent stay at Novotel Sheffield Centre. I would like to extend my sincerest apologies for the experiences you encountered, which fell short of our expected standards. I regret to hear that the steam room was not operational during your visit, as well as your disappointment with the breakfast quality. We strive to maintain high culinary standards, and your observations will be duly noted for improvement. The issues related to staff communication regarding your breakfast inclusion are concerning, and I appreciate you bringing them to our attention. The Gold status benefit of late check out is not guaranteed and subject to availability which we did not have on this date. We aim to provide attentive service, especially to our valued Gold Status members wherever possible. Furthermore, I am sorry to learn that the Executive Room did not align with your expectations as they are larger rooms and have added facilities. The EV chargers were decommissioned after the airport car park fire (which was widely reported in the news) for health and safety reasons and this is explained on signage in the car park we also do not advertise them anymore on our website. Thank you again for your feedback, and I hope for the opportunity to regain your trust in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 041 Liczba opinii 9.2/10 Lokalizacja
  • 1 472 Liczba opinii 5.3/10 Pokój
  • 1 075 Liczba opinii 7.1/10 Obsługa
  • 29 Liczba opinii 4.5/10 Internet
  • 730 Liczba opinii 5.6/10 Komfort
  • 557 Liczba opinii 4.9/10 Czystość
  • 548 Liczba opinii 6.2/10 Śniadanie
  • 463 Liczba opinii 5.2/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Sheffield - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.