Mercure Sheffield St Paul's Hotel & Spa 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 273 أراء

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Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):53.380455, -1.468413

الهاتف
فاكس +44 114 278 2076

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  273 أراء

تقييم TripAdvisor  4.1/5  3,841 أراء

Excellent service & room at the hotel itself…don’t ever call the central reservations number

ملاحظة Tripadvisor 5.0/5

saltmarshbird تقييم TripAdvisor المعتمد

This hotel was perfectly located for me meeting up with several groups of friends over the weekend. The welcome was friendly & efficient, I was able to check in a couple of hours early rather than bag drop, the standard room was generous & had a wonderful view of the theatres in Tudor Square. Later on, my friends & I enjoyed a bottle of wine in the beautifully decorated lounge before they went back home. I enjoyed a peaceful hour in the spa before breakfast, which was good quality. Overall, great! However, I’d intended to use Tesco vouchers for my solo treat which involved calling Central Reservations. This is clearly based abroad, I was left on hold for ages and they gave me several pieces of misinformation. It was only thanks to the wonderful, patient Eva Wang based in Sheffield itself, that booking problems were resolved. Book the hotel because it’s very good indeed. But, Mercure, sort out your central phone booking system- it really drags your reputation down.

Some issues here!

ملاحظة Tripadvisor 3.0/5

lovetotravel014 تقييم TripAdvisor المعتمد

Good points - Great central location yet very quiet in the rooms, spacious rooms with lots of furniture, I had both a shower and a bath, the curtains were good blackout variety so nice and dark. All the staff were very friendly and helpful Bad points - The decor is tired, there were old mouse droppings on my floor, the hotel is being powered by a generator on the back of a truck so pipes running through side door propped open with chairs into foyer, on the day I left the staff had blocked use of all lifts so old ladies struggling with cases down several flights of stairs

Nice experience

ملاحظة Tripadvisor 3.0/5

kellymK3009VA تقييم TripAdvisor المعتمد

Went with a friend and had afternoon tea which was really nice. Also had a treatment with saffron who was lovely and is very good at her job! Would recommend her for a massage! The facility itself is quite small and not many rooms in the spa to choose from but overall a nice place.

Relaxing and invigorating

ملاحظة Tripadvisor 5.0/5

Kaydee1968 تقييم TripAdvisor المعتمد

My daughter and I were given Spa day gift vouchers for our birthdays. The treatment we had was body and face and we were treated with the utmost kindness and respect. The young lady’s providing the massages were truly amazing and professional. We felt so very relaxed and would highly recommend this venue and staff. The only thing I would say is that when you’re booking you arrive at 10 but our treatment didn’t start until 12 but we did some shopping around Sheffield after we had booked in. All staff are lovely from the reception to the bar staff to the treatment rooms. Well worth a visit 🩷

Dirty/Unpleasant/unhelpful

ملاحظة Tripadvisor 1.0/5

clairesps تقييم TripAdvisor المعتمد

After arriving yesterday for my spa day with afternoon tea, I would not recommend anyone to book. Upon our arrival we were greeted by the most unhelpful/grumpy person on reception! Was told we had to leave some form of back card behind reception for the lockers & robes (which I can appreciate if the robes/towels was luxury items) but, they were old dated scruffy robes and towels. We was then was told to go downstairs, no good morning, no showing around the facilities, no info given about the afternoon tea. Upon finding the changing rooms, they was very dated and not easy assessable with the volume of people in there! We then entered the pool area were we was told we couldn’t use the swimming lane due to a lesson, leaving us to us 3/4 size freezing cold pool with too many other people, so therefore couldn’t really swim. We decided to go back to the reception to ask about our afternoon tea, told just go to champagne bar before 4:30, again want shown were to go so wondered all over the hotel to find it. Again, furniture was dirty and outdated, the lady on the bar was very rude and tried to say half way through our food, that we had booked in wrong name and that we were having someone else’s afternoon tea, this was not the case…infact she’d crossed the wrong surname off list once we’d shown her! The spa facilities was very run down and filthy, the ice room vent was rusty, smashed and damn right filthy. We then used the stream room which again wasn’t very clean and couldn’t get in the sauna due too overcrowded. We sat for a little while on the loungers near the sauna to be greeted with mice!!! We then cut our day short, and politely told the receptionist the reason why, we had no apologies and another lady popped out from a corner and said I’ll take a look. We then left the premises! I will certainly not be returning here, and would advise people to AVOID.!!!! This was bought as a gift for a relaxing treat day, which was totally the opposite of what we would have expected. VERY POOR QUALITY AND SERVICE

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