Mercure Sheffield St Paul's Hotel & Spa 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 1,166 أراء

Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4

الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.380455, -1.468413

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.8/5  1,166 أراء

تقييم TripAdvisor  4.0/5  3,715 أراء

Girls family stay.

ملاحظة Tripadvisor 3.0/5

Margaret B تقييم TripAdvisor المعتمد

I first of all would like to say that the hotel is very nice. But we used the spa and o dear very poor, Ice room not In use. The pool was cold and the water felt dirty, The whole area was in need of restoration,. the rooms ie steam sauna etc was not a pleasure to be in, (smelly, ) I’m sorry to say this as we have been before and had a far better experience. We came as a family and felt disappointed with facilities.

Lovely but basic for how it’s described

ملاحظة Tripadvisor 3.0/5

Vikki B Couples - تقييم TripAdvisor المعتمد

I stayed here for 2 nights on 23rd - 25th March. The lobby is beautiful but when I got to my room I found it very basic. It was clean, and the bath & shower were great. However, the bed was very uncomfortable and the pillows were hard. It wasn’t a very comfortable couple of nights. Room service was lovely, the food was great. But you don’t really get enough for what it costs. Some of the staff looked a little grumpy, but the receptionists were helpful and the guy who delivered room service was friendly. Overall it was a decent stay, my main concern was the sleeping comfort. It’s right in the centre of Sheffield with everything you need around you. Its location is perfect.

Great customer service

ملاحظة Tripadvisor 5.0/5

Mark R تقييم TripAdvisor المعتمد

Great customer service. My son booked a romantic Valentine's break, sadly he became unwell with glandular fever so had to cancel. The staff were very understanding and used their discretion to resolve the situation. Really good service.

Dear The Rayboulds Thank you for your nice comments I will make sure these are passed on to all the staff and we hope your son is feeling batter and look forward to welcoming you back to the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

It’s not rocket science

ملاحظة Tripadvisor 3.0/5

JDavidCook المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Great location looks good but they just miss . Arrived good check in. The room for some reason had a fold up bed made up next to the double. Odd for a single occupant. Avoid the restaurant. Could not dress a salad or provide French mustard with a steak, no cheese! This is a French hotel group! Go next door to Ego. Bar was out of stock of some house wines. Friendly staff.

Dear JDavidCook Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear the location was ideal for you. Please accept our apologies regarding the food in the restaurant I will make sure these comments are passed on to the Head Chef. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Mothers day treat

ملاحظة Tripadvisor 4.0/5

YvonneR959 العائلات - تقييم TripAdvisor المعتمد

My 2 Daughter's arranged a spa and afternoon tea for mothers day for all 3 of us. Spa reception was really helpful. Slippers, robes and towels were provided along with a locker key. We used the Sauna, steam room, ice room and swimming pool which was really nice. We then went upstairs for the 50 min ishga face and body experience. The lovely Josie explained everything and did the best back massage, facial and head massage I have ever had. I felt totally relaxed. Thank you so much!! Showers and shower gel available along with Hairdryers to dry your hair. Afternoon  tea was a little disappointing as the sandwiches were a little dry and once brought out no one came to ask if everything was ok or if we required more coffee. We decided to order drinks from the bar which were quite expensive and the service was slow and shocking, wrong drinks were brought to the table. The margarita was a short measure and no salt around the glass. Gin had no fruit in it or a straw. Paying top prices you expect better service and decent drinks.

Dear YvonneR959 Thank you for your lovely comments after your recent visit to the Spa for Mother's Day. Great to hear you had a good experience in the Spa and I will make sure your comments are passed onto the staff especially Josie. Please accept our apologies regarding the afternoon tea and the service you received at the bar I will pass these comments to the relevant department manager for them to look into and make sure this will not happen going forward. We hope you will return to the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

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