Mercure Winchester Wessex Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 1,229 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central location, located right next to the Cathedral.

  • Limited onsite private parking. Subject to availability.

  • Perfect for meetings, private functions & weddings for up to 200 guests.

  • The Wessex restaurant offers a traditional British menu.

  • Pet friendly hotel

Our accommodation(s)

Hotel location

Mercure Winchester Wessex Hotel

Paternoster Row
SO23 9LQ WINCHESTER
United Kingdom

GPS:51.06123, -1.311941

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WESSEX RESTAURANT

The Wessex Restaurant is closed at the moment

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,229 reviews

TripAdvisor Rating  3.5/5  2,306 reviews

Extremely Unsatisfactory stay

TripAdvisor rating 1.0/5

Rosemary H TripAdvisor review

The room was dirty, food crumbs in chair upholstery, dirty fridge not even switched on. Stained carpet and chairs. Bathroom, hole in bath panel edges filthy old fittings, grouting needed re-doing. This is not recommended a place to stay for the solo traveller.

I'll just leave this photos here

TripAdvisor rating 1.0/5

Beverley C TripAdvisor review

Curtains torn, hole in bath panel, dirty taps, lack of basic house cleaning, food sent back when I ate in the restaurant, told I was too early for breakfast even though it was after 6.30, paid for parking and then was told that because the car park was full to park in council car park. Staff did their best when some of the issues were raised

We enjoy the location and cosy atmosphere of the hotel and food was very good.

Customer review rating 4.5/5

Pauline R. Couples - Confirmed reviews ALL

We had a great time though the location was in the city centre the hotel was quiet and the food was very good. Our only complaint was the room furnishings were a bit smelly chairs were dirty and could do with a good clean.

Dear Pauline R., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments and I will discuss this with my team. The team and I hope we can welcome you back to the property in the near future. Kind regards, Eric-Enno Snel General Manager

Always a good experience

Customer review rating 5.0/5

Annette M. Families - Confirmed reviews ALL

I always choose this hotel; I love the location and best of all, should I need to, I can bring the dog.

Top location - great staff

Customer review rating 5.0/5

Alicia H. Couples - Confirmed reviews ALL

Hotel location is perfect for the town and leaving your car behind. All the staff we met were simply ace and went all the way to help us. Room was clean with nice sheets and the breakfast did not fail to meet expecatations.

Dear Alicia H., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. We would like to ask if you could also review on Trip Advisor. please follow the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186300-d192499-Mercure_Winchester_Wessex_Hotel-Winchester_Hampshire_England.html Kind Regards Eric-Enno Snel General Manager

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Other web-users rate our hotel

  • 1,540 reviews 8.8/10 Location
  • 1,870 reviews 5/10 Room
  • 1,324 reviews 8.1/10 Service
  • 12 reviews 5.6/10 WiFi
  • 761 reviews 5.7/10 Comfort
  • 667 reviews 3.4/10 Cleanliness
  • 652 reviews 6.5/10 Breakfast
  • 574 reviews 2.1/10 Amenities

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