杜肯哈尔夫布莱克本美居水疗酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 346 评论

保证最优惠房价
杜肯哈尔夫布莱克本美居水疗酒店 - Image 1
杜肯哈尔夫布莱克本美居水疗酒店 - Image 2
杜肯哈尔夫布莱克本美居水疗酒店 - Image 3
杜肯哈尔夫布莱克本美居水疗酒店 - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP 布莱克本, 英国

描述

酒店其他优惠

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • 室内温水游泳池和健身设施

  • Popular wedding reception destination for up to 300 guests

  • 美容房提供各种护理服务

我们的客房

酒店位置

杜肯哈尔夫布莱克本美居水疗酒店

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP 布莱克本
英国

GPS:53.768386, -2.39473

电话
传真 +44 1254 872230

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  346 评论

TripAdvisor 评级  3.9/5  928 评论

Not bad, could be better. Needs better communication and more staff

Tripadvisor 评级 3.0/5

ellim208 经 TripAdvisor 认证的评论

The room was nice. The massage was nice but that’s all I really have to say on the positives. The bar area is understaffed so takes a long time to get a drink or food. I booked through spa breaks to get a deal which included £30 per head in the evening restaurant, I bought lunch from the bar & lounge menu at lunch time which was quite nice food. However, when we got to the restaurant, we weren’t told earlier on but it was the same menu as the bar menu we had earlier. They advised the normal evening menu was not on but we still had £30 per head to spend. We didn’t want to try anything else on the lunch menu, therefore ordered a bottle of wine so we didn’t waste the whole £60 and decided to go somewhere else. They then advised the £30 per head was only for food. This was not advised earlier. I was slightly frustrated as if we were made aware the menu would be the same as the bar menu, we could’ve made the decision earlier or the £60 could’ve contributed towards lunch. It’s not the best selection for a nice evening meal. The breakfast was quite good and there was a good selection. The general area could do with a bit of upkeep

Dear Elli, Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback as it is invaluable in helping us enhance our guest experience. I am pleased to hear that you enjoyed your room and the massage, as well as the breakfast selection. However, I regret to learn about the issues you encountered with communication and staffing in the bar area. We strive to provide attentive service, and your comments will be taken into consideration as we evaluate our operations. Regarding the restaurant menu, I apologize for the lack of clarity about the dining options available during your visit. It is our goal to ensure that all guests are fully informed of their choices, and your experience does not reflect our usual standards. I will ensure that your feedback is shared with the relevant teams to improve our communication practices. Thank you once again for your insights. We hope to welcome you back in the future for an improved experience. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Amazing Hotel

Tripadvisor 评级 5.0/5

Jacqueline A 经 TripAdvisor 认证的评论

Do you know I came to the Dunkenhalgh in order to do my own thing christmas and boxing days. Christmas day was made better by family, and friends. However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for. The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.

Dear Jacqui, Thank you for taking the time to share your experience at Mercure Blackburn Dunkenhalgh Hotel & Spa. We are delighted to hear that you enjoyed your stay during Christmas and Boxing Day, and that our accommodations met your expectations for comfort and relaxation. Your kind words regarding our staff are greatly appreciated. It is wonderful to know that their attentiveness and commitment made a positive impact on your visit. We take pride in providing exceptional service, and it is encouraging to hear that our team members, including Jack, Jude, Mia, and Sofia, contributed to your enjoyable experience. We are also pleased that you enjoyed the food offerings, including the fish and chips, as well as the delightful scone. Your feedback highlights the dedication of our culinary team and their willingness to go beyond the standard menu. We look forward to welcoming you back to the Dunkenhalgh in the future. Thank you once again for your kind review. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Fabulous Christmas Experience

Tripadvisor 评级 5.0/5

Bovyboy1971 经 TripAdvisor 认证的评论

Came here for Christmas dinner with my family and from start to finish it was a wonderful experience. The food was delicious and plenty leaving us all with full stomachs. The staff couldn’t do enough for you especially Danielle who really made our Christmas meal special. Roll on next year.

Dear Leigh, Thank you for your delightful feedback regarding your Christmas dinner experience. We are thrilled to hear that you enjoyed the delicious food and found our staff, particularly Danielle, attentive and accommodating. Your kind words encourage our team to continue delivering exceptional service. We look forward to welcoming you back for more memorable experiences next year. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

FANTASTIC EXPERIENCE

Tripadvisor 评级 5.0/5

Susan N 经 TripAdvisor 认证的评论

Had an amazing stay on christmas Eve 25 at this hotel Staff are warm friendly and welcoming Rooms and bedding are spotless FOOD AND RESTAURANT is the best ever served by professional waiters THE BAR is well stocked with a fantastic choice of drinks You won't be dissapointed if you book this hotel The hotel was so busy with coach parties but not once did I see staff with out smiles and being pleasant all the time to guests they had all given up there family christmas to make it special for the hotel guests Amazing staff in an Amazing hotel

Great Christmas day

Tripadvisor 评级 5.0/5

C9188VGmikes 经 TripAdvisor 认证的评论

Came here for Christmas day with the family The place is lovely The food was excellent well done to the chefs The service was excellent They made ise feel welcome from start to finish Thank you all for a great Christmas day

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 233 评论 9.2/10 位置
  • 912 评论 6.7/10 房间
  • 749 评论 8.1/10 服务
  • 23 评论 2.8/10 上网
  • 451 评论 6.2/10 食物
  • 290 评论 5.4/10 清洁度
  • 279 评论 7.2/10 早餐
  • 229 评论 8/10 运动休闲

支持方 Trustyou

我们在附近的其他酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。