黑多克美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 951 评论

保证最优惠房价
黑多克美居酒店 - Image 1
黑多克美居酒店 - Image 2
黑多克美居酒店 - Image 3
黑多克美居酒店 - Image 4
Penny, LANE, WA119SG 黑多克, 英国

描述

酒店其他优惠

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

我们的客房

酒店位置

黑多克美居酒店

Penny, LANE
WA119SG 黑多克
英国

GPS:53.472972, -2.637943

电话
传真 +44 1942 559940

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  951 评论

TripAdvisor 评级  4.0/5  1,309 评论

卓越奖 2024

Save your money

Tripadvisor 评级 2.0/5

M155KMB Couples - 经 TripAdvisor 认证的评论

We stayed here after the races in August. I had stayed at this hotel a few years earlier for my friends wedding and had an ok experience however this time the room was tatty and very hot (we had two fans on all night), the carpets nearly threadbare, the bathroom had tiles missing, the food took ages and was average at best when it came. Staff seemed friendly enough, again breakfast also average, nothing to shout about here I’m afraid. For £170 a night it’s definitely not worth your money. Only convenient for the races.

Average

Tripadvisor 评级 3.0/5

Carol H 经 TripAdvisor 认证的评论

Bathroom a bit dated. Corridors smelly, but bed comfy and room warm and cosy. Car parking easy to use when you check in at reception. Food..... VILE. Avoid at all costs (that's if they have your order at all). But there's a pub down the road that's amazing and a whole lot cheaper.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Almost Perfect, Just One Let Down

Tripadvisor 评级 4.0/5

Kathryn L 经 TripAdvisor 认证的评论

We have just had our Xmas party here and everything was great. Friendly staff, lovely food, lots of space. As a collective, our only negative comment is the music. During the meal we had the Xmas songs playing, but considering it was a Christmas party, the do opted to not play a single Christmas song except for the very last one, which really doesn’t match with the whole theme of the evening. It did create widespread disappointment. We sincerely hope that this will be revisited for next year in the all inclusive package as that would be the solo reason for us not to book again. Everything else was spot on, we can’t knock it. So clean and tidy too.

Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! To book your next stay please do not hesitate to contact me directly on ha0h4-gm@accor.com and I will be more than happy to assist with your reservation. Kind Regards Steven Hayes General Manager

Would return

Tripadvisor 评级 4.0/5

Cruiser42641455492 经 TripAdvisor 认证的评论

Stayed over for 1 night for my partners birthday. Nice hotel, staff were friendly. Made it special by decorating the room while we were out at dinner.... would definately return. Only thing I would say, room was abit cold. Beautifully kept hotel.

Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! To book your next stay please do not hesitate to contact me directly on ha0h4-gm@accor.com and I will be more than happy to assist with your reservation. Kind Regards Steven Hayes General Manager

Hidden charges BEWARE!!

Tripadvisor 评级 2.0/5

Daveyal 经 TripAdvisor 认证的评论

Hotel reception & room fine. Organisation around the restaurant is dire. We booked a table but on arrival there was no one around to accept us & it was obvious there was no table booked for us. They managed to give us a table, then waited 20 minutes before placing any order for drinks….had to shout one of the waiters over. It’s obvious the staff were not trained sufficiently & one could not speak or understand good English. The worst thing about this hotel is they have the audacity to add 10% service charge on all drinks ordered at the lounge bar. The only notice of this is a small sign on each side of the bar. And once it’s inputted into the till it can’t be amended if you’re paying by credit card and the till receipt is printed out. Outrageous!!

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

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其他网络用户评价我们的酒店

  • 296 评论 9.1/10 位置
  • 1,182 评论 5.7/10 房间
  • 1,258 评论 8.6/10 服务
  • 7 评论 8.1/10 上网
  • 591 评论 6.3/10 食物
  • 440 评论 5.1/10 清洁度
  • 339 评论 6/10 早餐
  • 275 评论 5/10 性价比

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