黑多克美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 677 评论

保证最优惠房价
黑多克美居酒店 - Image 1
黑多克美居酒店 - Image 2
黑多克美居酒店 - Image 3
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Penny, LANE, WA119SG 黑多克, 英国

描述

酒店其他优惠

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

我们的客房

酒店位置

黑多克美居酒店

Penny, LANE
WA119SG 黑多克
英国

GPS:53.472972, -2.637943

电话
传真 +44 1942 559940

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  677 评论

TripAdvisor 评级  4.2/5  1,325 评论

卓越奖 2024

food still frozen in middle thrown together presentation awful

Tripadvisor 评级 1.0/5

gerry c 经 TripAdvisor 认证的评论

afternoon tea .The food was frozen in the middle scones wet in the middle ,jam and cream not enough for one never mind two people.shower blocked with tape in changing room had to wait 20 mind before we could shower. Last visit Jacuzzi broken . The standard has hit rock bottom this was a present for my 70th birthday from my family .the cakes dreadful diabetics nightmare .NEVER AGAIN .ti seems when a party goes they get good food when it is only two they get the left overs .

Dear Guest, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

Good location, worn out facilities, not great customer service

Tripadvisor 评级 3.0/5

Lee R Solo travel - 经 TripAdvisor 认证的评论

Positives… - locality … served a purpose for my visit to St. Helens - room & bed comfortably Negatives… - slow reception service. She appeared disinterested. Twice I walked away whilst waiting to book food or ask advice - the place had obviously been painted so smell of fresh paint wafting into rooms - room was dated … bedside lights didn’t work, rusty taps, peeling paint & wallpaper - can’t work out why phone is next to toilet high up on the wall (unless I’ve missed something) All minor negatives but reception was main issue. I checked in online but then had to fill in the same details (as they had to check phone number was correct), standing there for 15 mins whilst she had to find a room key, blaming previous receptionist. I didn’t book breakfast online but thought I’d do it at reception … gave up after waiting ten minutes whilst she was on phone. Similar when buying drinks in the evening … gave up after standing there ten minutes. You can’t change a lot of the building issues, but customer service is important

Dear Lee, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

A lovely hotel

Tripadvisor 评级 5.0/5

Gaynor91 经 TripAdvisor 认证的评论

Just arrived home from The Coronation street experience, we stayed at this hotel overnight, as we had travelled up from South Wales. The hotel is lovely, the staff were friendly, efficient and helpful. Our room was large, with twin beds which were lovely and comfortable, and the pillows were soft and comfortable. The breakfast was plentiful and delicious, lots of choices.

Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It’s great to know our team made your visit pleasant and enjoyable. We would love to welcome you back on your next trip. Safe travels until then! Best regards, Steven Hayes Senior General Manager

A lovely stay

Tripadvisor 评级 5.0/5

jessicaneala 商务住宿 - 经 TripAdvisor 认证的评论

I stayed 2 nights in a privilege room. Room was dated but very cozy and homely. A decent size room with a very comfortable bed and good sized bathroom. The card and chocolate was a nice touch. All staff I encountered were so friendly and helpful especially the lady who checked me in and the gentleman running breakfast service. Thank you for a great couple of days!

Dear Jessica, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It’s great to know our team made your visit pleasant and enjoyable. We would love to welcome you back on your next trip. Safe travels until then! Best regards, Steven Hayes Senior General Manager

Location good….but a little bit tired, if it was a horse at Haydock…..it would be shot 🔫

Tripadvisor 评级 2.0/5

tonysU945QW 商务住宿 - 经 TripAdvisor 认证的评论

So……here we go Hotel receptionist friendly and helpful…can tell it was good maybe back in the day of Naf Naf trousers, shoulderpads and shellsuits, but its a bit tired now. Food took ages, was busy couldnt get a table as wuiz night was in restaurant, and what arrived was something else! Gym equipment is ‘retro’

Dear Guest, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 274 评论 9/10 位置
  • 1,041 评论 5.8/10 房间
  • 1,184 评论 8.7/10 服务
  • 7 评论 6.5/10 上网
  • 374 评论 5.2/10 清洁度
  • 290 评论 5.7/10 早餐
  • 254 评论 4.8/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。