Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating 4.4/5 9,238 reviews

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Novotel Christchurch Cathedral Square
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+ 25 Services

Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
  • Other sports activitiesPaying
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Menu (PDF)

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Non contractual photo

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,238 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,374 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Stylish comfort with excellent service

TripAdvisor rating 5.0/5

yestosuccess 04/03/2021 TripAdvisor review

We enjoyed our stay. The bed was very comfortable, service was excellent as was the food in the dining. The room was a nice size and the yellow armchair was a touch of style and comfortGreat location. We would stay again.

Extremely well located and a great stay.

Customer review rating 5.0/5

Elaine F. N. Couples - 03/03/2021 Confirmed reviews ALL

Excellent and friendly staff.when we had to go back into level 2 with COVID-19 the staff had everything set up so we could continue to enjoy our meals and our stay. Thanks very much.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Well located enjoyed our stay

Customer review rating 4.0/5

Faye T. Friends - 02/03/2021 Confirmed reviews ALL

We enjoyed our stay, the staff were friendly and helpful

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. We have noted your feedback regarding wait times while dining and do apologize for the delays that were experience. This certainly is not our Novotel standard and we will ensure this is passed onto the team to further investigate and rectify. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Fantastic central location

Customer review rating 4.0/5

Mavis H. Couples - 02/03/2021 Confirmed reviews ALL

Apart from the Navcam having difficulty in finding the route to the hotel we had a great break in Christchurch.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. Our central city location certainly does allow our guests easy access to explore Christchurch and all that it has on offer. Your feedback regarding the bathmat has been noted and passed on to the team. We appreciate your sharing your feedback and do look forward to welcoming you back to the Novotel Christchurch in the near future Kind Regards, Sonal Thakur Assistant Manager

Great place to stay.

Customer review rating 4.5/5

Teresa Couples - 02/03/2021 Confirmed reviews ALL

We stay for two nights and had an awesome stay. They staff here helped us out over and beyond. Very professional when coping with change of Covid levels. The meals and service at the restaurant were are highly recommended. Would have loved to stayed longer.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Excellent Location !

Customer review rating 5.0/5

Maureen G. B. Friends - 01/03/2021 Confirmed reviews ALL

My friend and I flew down from Auckland and stayed three nights with you as we were in Christchurch for The Tranz Alpine Train Journey. From the friendly greeting when we checked in and up until we checked out our stay with you was most excellent.The Hotel Staff were friendly and very helpful and we were made to feel very welcome. Our room was lovely and we are so looking forward to our next stay already.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Excellent experience every time

Customer review rating 5.0/5

Debbie Friends - 01/03/2021 Confirmed reviews ALL

This is my hotel of choice for trips to Christchurch. I love the location and the relaxed environment. The staff are friendly and professional and nothing is a problem. The food is very good too!

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Wonderful Welcome

Customer review rating 4.0/5

Jan P. Couples - 01/03/2021 Confirmed reviews ALL

We enjoyed our stay. We received an excellent welcome and a lovely treat for the “birthday boy”. Our room was very good with lovely views over the square and surrounds. The hotel, being located where it is, is really handy to all the local attractions. The tram line is just five minutes walk away, markets are close, as are parks, museums, and galleries.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. We have noted your feedback regarding wait times while dining and do apologise for the delays that were experience. This certainly is not our Novotel standard and we will ensure this is passed onto the team to further investigate and rectify. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Great stay

Customer review rating 4.5/5

David C. Business - 28/02/2021 Confirmed reviews ALL

I have always stayed at Novotel if I need to be in the city. staff were extremely helpful especially the services scanning my documents and valet parking

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay with us at Novotel Christchurch. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager
Customer review rating 1.5/5

Anonymous Couples - 27/02/2021 Confirmed reviews ALL

Over priced under safe

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. We have noted your feedback regarding the pricing of the room and passed this onto the team. We do ensure we are regularly investigating pricing in the market and are offering a comparative rate to other hotels in the area. We appreciate your sharing your feedback and do hope to see you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Fantastically friendly and helpful employees

Customer review rating 4.5/5

Satisfied S. Couples - 27/02/2021 Confirmed reviews ALL

Great value, friendly service, all went well, not technical hitches

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Great experience

Customer review rating 5.0/5

Jon E. Business - 26/02/2021 Confirmed reviews ALL

Welcoming, efficient, clean, comfortable, well located - everything you need when travelling on business.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. I am happy to read you had a comfortable stay with us. Thank you again for sharing your feedback, we look forward to welcoming you back to Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Well located and lovely city hotel

Customer review rating 4.5/5

Nicola Families - 26/02/2021 Confirmed reviews ALL

Enjoyed my stay here. Must say aircon was fabulous and bed very comfortable

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. I am happy to read you had a comfortable stay with us. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Good location

Customer review rating 4.0/5

N C. Couples - 26/02/2021 Confirmed reviews ALL

We stayed at Novatel CHCH for 3 nights. It has a good central location, and the service was generally good while we were there. It was difficult around parking though, with all outside parks being booked, and we also had 2 issues with the aircon in our room. First it stopped working (along with the fridge), then while it was fixed it didnt run cold. Unfortunately we didnt find that out until the evening when we returned and went to bed. Staff were friendly and the rates were reasonable. They removed our valet charges to compensate for the aircon situation which has resulted in our satisfied rating.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. . Our central city location certainly does allow our guests easy access to explore Christchurch and all that it has on offer. We have noted your feedback regarding the aircon and do apologize for the inconvenience during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Sonal Thakur Assistant Manager
Customer review rating 1.0/5

Brendan Business - 25/02/2021 Confirmed reviews ALL

the service was very average this time. Bar service was terrible, along with rooms service. So much we have decided to never stay at Novotel chch again. We have booked at Rydges this weekend

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your recent stay experience. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear on this occasion we have obviously fallen short. Please rest assured your feedback has been passed onto the team and follow up is underway. We appreciate you sharing your concerns, and do hope to have an opportunity to better serve you in the future. Kind regards, Sonal Thakur Assistant Manager

nice location

Customer review rating 5.0/5

Judy Couples - 24/02/2021 Confirmed reviews ALL

perfect

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. . Our central city location certainly does allow our guests easy access to explore Christchurch and all that it has on offer. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Well located - good service

Customer review rating 4.5/5

Tony K. Business - 24/02/2021 Confirmed reviews ALL

No complaints - easy check in / nice room / good food experience. Hotel is in central city and well located

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager
Customer review rating 4.5/5

Anonymous Couples - 24/02/2021 Confirmed reviews ALL

Very pleasant

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager
Customer review rating 4.5/5

Jeff Business - 24/02/2021 Confirmed reviews ALL

Very comfortable and welcoming

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay with us at Novotel Christchurch. I am happy to read you had a comfortable stay with us. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Good Location and comfortable bed

Customer review rating 5.0/5

Yuko E. Solo - 23/02/2021 Confirmed reviews ALL

Thank you very much for all of staffs there. Very friendly professional staffs and the room is really clean and very comfortable bed.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. I am happy to read you had a comfortable stay with us. Thank you again for sharing your feedback, we look forward to welcoming you back to Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

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