Novotel Christchurch Cathedral Square Hotel 4 stars

Name: Novotel Christchurch Cathedral Square
Address: CHRISTCHURCH, 8011, NEW ZEALAND
Telephone: (+64)3/3722111
Rating: 4.4

Customer review rating 4.4/5 9,238 reviews

ALLSAFE approved hotel

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+ 25 Services

Novotel Christchurch Cathedral Square Hotel

Hotel that makes every moment matter

Make yourself at home in the modern newly built city-centre hotel Novotel Christchurch Cathedral Square. Your bright, modern room gives you the space you need to work or relax - executive rooms have stunning views of the Southern Alps. With a stylish restaurant offering buffet breakfasts and à la carte meals, you can enjoy fresh local produce at Novotel.

Just 20-minutes from the airport and centrally located adjacent to the iconic inner-city square, Novotel Christchurch Cathedral Square is an ideal base for those visiting New Zealand's 'Garden City' for business or pleasure. Neighbouring by the award winning designed Central Library you'll be within easy walking distance of recently built iconic city attractions. Stroll through modern laneways, shop in the new shopping precincts and visit the popular Riverside Market

Hotel extras

Comfortable, contemporary bar open till late
Modern, fully-equipped fitness centre
Large ergonomic work area, LCD TV, pay movies
Choice of flexible rooms for effective events
20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas WIFI access in the lobby and restaurant is complimentary for 1 hour per day, per device.
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parking CHARGES APPLY: $35 PER CAR PER DAY
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
CHRISTCHURCH INTL. AIRPORTPaying
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Japanese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Babysitting on requestPaying
Other sports activitiesPaying
- Bicycles rental (Paying) (Nearby)
- Billiards/Snooker (Paying) (Nearby)

5 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Suite (1)
Studios (4)

Executive Suite with 1 king bed

Max. number of persons: 3
Area: From 39 m² / 420 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

14:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SQUARE BAR

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 116 m²
Maximum capacity: 130 people
Maximum banquet capacity: 90 people

Find out more

Stylish comfort with excellent service

yestosuccess 04/03/2021 TripAdvisor review

We enjoyed our stay. The bed was very comfortable, service was excellent as was the food in the dining. The room was a nice size and the yellow armchair was a touch of style and comfortGreat location. We would stay again.

Extremely well located and a great stay.

Elaine F. N. Couples - 03/03/2021 Confirmed reviews ALL

Excellent and friendly staff.when we had to go back into level 2 with COVID-19 the staff had everything set up so we could continue to enjoy our meals and our stay. Thanks very much.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Well located enjoyed our stay

Faye T. Friends - 02/03/2021 Confirmed reviews ALL

We enjoyed our stay, the staff were friendly and helpful

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. We have noted your feedback regarding wait times while dining and do apologize for the delays that were experience. This certainly is not our Novotel standard and we will ensure this is passed onto the team to further investigate and rectify. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Fantastic central location

Mavis H. Couples - 02/03/2021 Confirmed reviews ALL

Apart from the Navcam having difficulty in finding the route to the hotel we had a great break in Christchurch.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. Our central city location certainly does allow our guests easy access to explore Christchurch and all that it has on offer. Your feedback regarding the bathmat has been noted and passed on to the team. We appreciate your sharing your feedback and do look forward to welcoming you back to the Novotel Christchurch in the near future Kind Regards, Sonal Thakur Assistant Manager

Great place to stay.

Teresa Couples - 02/03/2021 Confirmed reviews ALL

We stay for two nights and had an awesome stay. They staff here helped us out over and beyond. Very professional when coping with change of Covid levels. The meals and service at the restaurant were are highly recommended. Would have loved to stayed longer.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Excellent Location !

Maureen G. B. Friends - 01/03/2021 Confirmed reviews ALL

My friend and I flew down from Auckland and stayed three nights with you as we were in Christchurch for The Tranz Alpine Train Journey. From the friendly greeting when we checked in and up until we checked out our stay with you was most excellent.The Hotel Staff were friendly and very helpful and we were made to feel very welcome. Our room was lovely and we are so looking forward to our next stay already.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Excellent experience every time

Debbie Friends - 01/03/2021 Confirmed reviews ALL

This is my hotel of choice for trips to Christchurch. I love the location and the relaxed environment. The staff are friendly and professional and nothing is a problem. The food is very good too!

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Wonderful Welcome

Jan P. Couples - 01/03/2021 Confirmed reviews ALL

We enjoyed our stay. We received an excellent welcome and a lovely treat for the “birthday boy”. Our room was very good with lovely views over the square and surrounds. The hotel, being located where it is, is really handy to all the local attractions. The tram line is just five minutes walk away, markets are close, as are parks, museums, and galleries.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. We have noted your feedback regarding wait times while dining and do apologise for the delays that were experience. This certainly is not our Novotel standard and we will ensure this is passed onto the team to further investigate and rectify. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Great stay

David C. Business - 28/02/2021 Confirmed reviews ALL

I have always stayed at Novotel if I need to be in the city. staff were extremely helpful especially the services scanning my documents and valet parking

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay with us at Novotel Christchurch. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Anonymous Couples - 27/02/2021 Confirmed reviews ALL

Over priced under safe

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. We have noted your feedback regarding the pricing of the room and passed this onto the team. We do ensure we are regularly investigating pricing in the market and are offering a comparative rate to other hotels in the area. We appreciate your sharing your feedback and do hope to see you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Fantastically friendly and helpful employees

Satisfied S. Couples - 27/02/2021 Confirmed reviews ALL

Great value, friendly service, all went well, not technical hitches

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Great experience

Jon E. Business - 26/02/2021 Confirmed reviews ALL

Welcoming, efficient, clean, comfortable, well located - everything you need when travelling on business.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. I am happy to read you had a comfortable stay with us. Thank you again for sharing your feedback, we look forward to welcoming you back to Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Well located and lovely city hotel

Nicola Families - 26/02/2021 Confirmed reviews ALL

Enjoyed my stay here. Must say aircon was fabulous and bed very comfortable

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. I am happy to read you had a comfortable stay with us. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Good location

N C. Couples - 26/02/2021 Confirmed reviews ALL

We stayed at Novatel CHCH for 3 nights. It has a good central location, and the service was generally good while we were there. It was difficult around parking though, with all outside parks being booked, and we also had 2 issues with the aircon in our room. First it stopped working (along with the fridge), then while it was fixed it didnt run cold. Unfortunately we didnt find that out until the evening when we returned and went to bed. Staff were friendly and the rates were reasonable. They removed our valet charges to compensate for the aircon situation which has resulted in our satisfied rating.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. . Our central city location certainly does allow our guests easy access to explore Christchurch and all that it has on offer. We have noted your feedback regarding the aircon and do apologize for the inconvenience during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Sonal Thakur Assistant Manager

Brendan Business - 25/02/2021 Confirmed reviews ALL

the service was very average this time. Bar service was terrible, along with rooms service. So much we have decided to never stay at Novotel chch again. We have booked at Rydges this weekend

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your recent stay experience. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear on this occasion we have obviously fallen short. Please rest assured your feedback has been passed onto the team and follow up is underway. We appreciate you sharing your concerns, and do hope to have an opportunity to better serve you in the future. Kind regards, Sonal Thakur Assistant Manager

nice location

Judy Couples - 24/02/2021 Confirmed reviews ALL

perfect

Well located - good service

Tony K. Business - 24/02/2021 Confirmed reviews ALL

No complaints - easy check in / nice room / good food experience. Hotel is in central city and well located

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Anonymous Couples - 24/02/2021 Confirmed reviews ALL

Very pleasant

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Jeff Business - 24/02/2021 Confirmed reviews ALL

Very comfortable and welcoming

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay with us at Novotel Christchurch. I am happy to read you had a comfortable stay with us. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Good Location and comfortable bed

Yuko E. Solo - 23/02/2021 Confirmed reviews ALL

Thank you very much for all of staffs there. Very friendly professional staffs and the room is really clean and very comfortable bed.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. I am happy to read you had a comfortable stay with us. Thank you again for sharing your feedback, we look forward to welcoming you back to Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Our most recent 20 reviews

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