Mercure Budapest City Center Hotel 4,5 yıldız

Avis müşterileri puanı 4.5/5 6.198 görüş

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Mercure Budapest City Center Hotel
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+ 22 Hizmetler

Otel ekstraları

  • Şehrin merkezindeki en iyi konum

  • Yeniden tasarlanan Superior Odalar

  • Odada ücretsiz kahve ve çay yapma olanağı

  • Otelin tamamında ücretsiz WiFi erişimi

  • Samimi ve profesyonel personel

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Genel kapalı otopark Ücretli hizmetler
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • %100 sigara içilmeyen otel
  • Klimalı
  • LISZT FERENC Ücretli hizmetler
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Bagaj taşıyıcı
  • Concierge
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 1 Restoran
  • Oda servisi
Eğlence ve aktivite
  • Fitness centre
  • Masaj Ücretli hizmetler
  • Gemi gezintileri
İş hizmetleri
  • 7 Toplantı odası
  • Toplantı oteli
  • Self servis iş merkezi
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Mercure Budapest City Center Hotel

Vaci utca 20
NTAK: SZ19000376, szálloda
1052 budapest
hungary

Tel: +3614853100

Faks: (+36)1/4853111

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • LINE 15 :  SZERVITA TER

  • METRO BLUE LINE :  3 FERENCIEK TERE

  • METRO RED LINE :  2 DEÁK TÉR

  • METRO YELLOW LINE :  1 VÖRÖSMARTY TÉR

  • BY TRAM :  2 VIGADO TER

  • Uçakla

    LISZT FERENC 20km / 12,43 mil mesafede - Servis aracı ödeme

  • Trenle

    EASTERN RAILWAY 2,5km / 1,55 mil mesafede

  • Trenle

    SOUTHERN RAILWAY 2km / 1,24 mil mesafede

  • Trenle

    WESTERN RAILWAY 2km / 1,24 mil mesafede

GPS :47.494183, 19.052557

Konaklama olanaklarımız

Standart Odalarımızın yanı sıra size ücretsiz WIFI ve prestijli Privilege Dinlenme Salonuna erişim gibi genişletilmiş hizmetler ve mükemmel bir uyku deneyimi sunan Privilege ve Bio-Privilege odaları sunuyoruz.

Restoranlarımız ve barlarımız

Winestone City Center

Mutfak türü: Uluslararası mutfak

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Sözleşmeye bağlı olmayan fotoğraf

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 7

  • Maksimum büyüklük: 120

  • Maksimum kapasite: 130 kişi

  • Maksimum ziyafet kapasitesi: 100 kişi

Daha fazlasını öğrenin


Mercure Budapest City Center Hotel oteli için konuklarımızın yorumları

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Daha fazla bilgi edinin

ALL Puanlama 4.5/5

6.198 görüş

TripAdvisor Derecesi 4.0/5

544 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

Great location but bad way to approach at night..

Tripadvisor puanı 3.0/5

Mak2009 09/09/2021 TripAdvisor onaylı yorum

Because of a construction of a building beside the hotel you have to enter the hotel by a dangerous dark path or by walking 500-600 m if you are at the pedestrian Vaci u ...where the entrance via the restaurant is closed same time as the restaurant at 22h.The night of Saturday 4 September front desk employee was quite rude and impolite when i make my notice ...

nice place, beware of heavy rain

Tripadvisor puanı 4.0/5

Saurin_IdF 26/07/2021 TripAdvisor onaylı yorum

We stayed for one night, We chose the hotel for the convenient location and underground parking. Staff was very nice, they gave all the information we've asked for. Only negative point occurred during the night, when there was a heavy rain. Some water got into the room through the window borders. Reception desk tried to find another room, none available in an equivalent configuration. We've towels, that did the work until morning. As I lost several hours in the night I can't give more than average to the "Sleep Quality". Probably an isolated issue in this hotel.

Dear Saurin, First and foremost I would like to thank you for taking your time for sharing your opinion with the readers of Tripadvisor and us! On the one hand I was happy to read that you were satisfied with our convenient location and found our staff really helpful. On the other hand I am terribly sorry that you experienced such an inconvenience during the night; please let me express my sincerest apologies for this unfortunate situation. Please be informed that our technical team has solved this issue since then. One again I regret that your night sleep was disturbed by the heavy rain and I do hope that you will give us another chance to welcome you back and we can prove our real high quality service level. Kind regards, Nándor Iváncsics General Manager

Seven Days in Junior Suite in Mercure Budapest City Center

Tripadvisor puanı 5.0/5

BigTravellerAgain Business - 21/07/2021 TripAdvisor onaylı yorum

Overall - Excellent in Every Way. Terrific location on Vaci Street. Our Junior Suite was just perfect for our week long stay. The Staff were just brilliant - so attentive, pleasant and efficient. We felt also that it was excellent value for money.

Dear BigTravellerAgain, Thank you for your nice summary about what you experienced in Mercure Budapest City Center Hotel. We are more than happy to learn from your review that you had a very pleasant stay with us in the heart of Budapest. It is great to hear that you were satisfied with our Junior Suite, you found it comfortable for a longer stay. We are delighted that you found our colleagues always ready and eager to assist you and for highlighting the high-level services provided by them. Thank you for your kind words one again and we hope to have the pleasure to host you again in the future! Kind regards, Lívia Nagyidai Guest Experience Coordinator

Perfect location, great hotel

Tripadvisor puanı 5.0/5

Emil_London 19/07/2021 TripAdvisor onaylı yorum

From the excellent location right on the famous shopping pedestrian street, over the freshly designed and clean rooms, to the extraordinary attention of the staff who make you very welcome, this hotel is a perfect choice for tourists visiting Budapest

Dear Emil_London, Thank you for taking your time to write a short summary about your stay! We are very proud to read that the service provided by our team exceeded your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. Our housekeeping team was very happy to hear that you were satisfied with your room and cleanliness as well. Thank you for recommending us and we look forward to welcoming you back in the near future! Kind regards, Lívia Nagyidai Guest Experience Coordinator

Best stay ever

Tripadvisor puanı 5.0/5

Attila N Couples - 10/07/2020 TripAdvisor onaylı yorum

We stayed from Friday to Sunday. As Platinum tier Level holder my wife and i were offered- while calling the Hotel reception itself and asking specifically about availability- an upgrade from the Superior Room to Junior Suite. That was prepared accordingly for which we are thankful. Mentioning that this is a travel also in connection with our 10th Wedding anniversary, we received a personalized congratulation card and even a little gift. Very appreciated. We felt home right away. The hotel is located directly in the inner city and one of Budapest's shopping street. What was sad- but the hotel can't be blamed for- is, that due to the Corona Pandemic certain benefits were not possible to use like the infrarot Sauna at the Junior Suite (a reason for our upgrade request) or time-wise reduced like the Executive Lounge Access for Platinum tier level or Junior Suite guests. We were sad about it and mentioned it but still it was a great stay at the Hotel. What made it an amazing stay was the way the receptionists Mrs. Judit and Mr. Vörösi dealt with our feelings and found ways to make up for the restrictions with other solutions. They were not satisfied with "Great" service but went the extra-mile for "Amazing". Also in regard to the Breakfast it is not self-service due to Corona restrictions but service at the table. Especially the Saturday service of Mr. Körmendi is to be highlighted we felt special. All in All a place we would like to come back again, too. Thanks for the wonderful time.

Dear Attila N, Thank you so much for posting your positive and detailed review of our hotel on Tripadvisor. We are more than happy to know that you had a great stay here at the Mercure Budapest City Center Hotel. We are delighted that you found our colleagues always ready and eager to assist you and for highlighting the high-level services received during your stay. We are very proud of them. They are real treasures to our hotel. We gladly shared your feedback with our entire team which is a great support in providing service excellence further on! Thank you for recommending us and we hope to see you again very soon for your next stay in our hotel. Kind regards, Nándor Iváncsics General Manager

Superb hotel in a great location

Tripadvisor puanı 4.0/5

Philip F 01/03/2020 TripAdvisor onaylı yorum

We had stayed here before and had been pleased with it and decided to return for our break in Budapest at the end of February. We had a minor problem on the first evening, which I reported. Over the next two days, at breakfast, we were approached by the Restaurant Manager and the Hotel Manager to apologise and make amends - really caring service. It is nice to see that managers still care about their hotels and its' reputation. The world would be a better place if there were more people like these two gentlemen. Apart that we were really pleased that we had chosen this hotel to return to; the location in the city centre is great for exploring the city.

Dear Philip F, Thank you very much for taking the time to write your review following your stay at the Mercure Budapest City Center. The truth to be told, I was concerned to read that during your second stay with us, you have experienced inconveniences, but at the end I was relieved that my colleagues could help you. I am really proud of them, they are indeed excellent people and I am really happy that you thought the same way. I have already shared your feedback with the team, I am sure it will be a great source of motivation for them to keep up the good work. I look forward welcoming you back, and I sincerely hope your future visits will be just as pleasant as the previous ones. Kind regards, Nándor Iváncsics General Manager

Excellent location

Tripadvisor puanı 4.0/5

shazzle50 15/02/2020 TripAdvisor onaylı yorum

We loved The Privilege Upgrade that we had and used the Club for coffee and small snacks. Room was excellent and breakfast worth every penny. Only downside was only 1 lift working and this meant huge waits to access the lift. Lucky we were on the 1st floor and walked up and down the stairs.

Dear shazzle50, Thank you so much for sharing your very positive feedback! We are glad to hear that you were very satisfied with your room, breakfast selection and services of our Privilege Lounge. At the same time I would like to apologize for the waiting time of the elevators. Please be informed that upgrade of our elevators is scheduled in order to avoid similar cases and ensure smooth operation. We do hope you will choose our hotel again in the near future! Kind regards, Nándor Iváncsics General Manager

Customer best treatment ever

Tripadvisor puanı 5.0/5

christianlQ8870PV Business - 10/02/2020 TripAdvisor onaylı yorum

First time in this hotel, I got an excellent treatment by the whole staff. I’m dire it will be my hotel in Budapest next time. Fantastic amenities and extras, the staff Made me feel really special. I will recommend it to my mates.

Dear christianlQ8870PV, Wow! What a nice review! Thank you very much for taking the time to write it, I have instantly shared it with the reception team. It is always a special pleasure to receive a positive, satisfied feedback, and I am truly happy that we made such a good impression on you. I sincerely hope, you will be a regular guest of ours and your future visits will be this enjoyable and memorable. I appreciate that you would recommend us to your friends, I am looking forward welcoming you back in the future. Kind regards, Nándor Iváncsics General Manager

Family weekend

Tripadvisor puanı 5.0/5

peterlast22020 30/01/2020 TripAdvisor onaylı yorum

What a fantastic hotel. All the staff were great. It was extremely close to all of the sites my family wanted to visit. You could get trains or a metro which were only a six minute walk to the hotel from the metro. Even the Winestone internal bar & restaurant staff were great.

Dear peterlast22020, Thank you very much for sharing your feedback following your stay at the Mercure Budapest City Center. I was happy to read that in your opinion we a have fantastic hotel. I have taken good note of your remark regarding the great staff, and the central location. I hope you could take advantage of our central location. It was a special pleasure to see that my colleagues at the Winestone restaurant were great too. I hope, we will have another chance to welcome you back in the future. Kind regards, Nándor Iváncsics General Manager

Nice staff for this well located hotel

Tripadvisor puanı 5.0/5

French-foody92 Business - 26/01/2020 TripAdvisor onaylı yorum

You will definitely feel come in this Mercure well located in Budapest downtown. Thanks for the upgrade to a suite, this was much appreciated. To be noted: there was a sauna in the room with a second bathroom. Nice breakfast with a strange machine that cut for you the butter...

Dear French-foody92, I very much appreciate that you have decided to share your review following your stay at the Mercure Budapest City Center. I was glad to read that you had a pleasant stay with us and your experiences regarding the hotel met with your expectations. I am happy that you could enjoy the perks of a free upgrade, our junior suite is indeed a very comfortable room. I have also taken good note of your remark regarding the nice breakfast. I hope, we will have another chance to welcome you back in the future. Kind regards, Nándor Iváncsics General Manager

Good experience

Tripadvisor puanı 5.0/5

amolasheth Business - 18/01/2020 TripAdvisor onaylı yorum

Except check-in time everything is very very good. Location in the heart of the city. access to all local things very fast and near. Good atmosphere. Great keep it up. Expecting lot improvement in check in for accor priority members.

Dear amolasheth, Thank you very much for sharing your review following your stay at the Mercure Budapest City Center. I would like to express my sincerest apologies for any inconvenience you have experienced in line with the priority check-in. We have a dedicated corner for our members, but sometimes it cannot be visible if there is a big crowd in our relatively little lobby. On the other hand I was happy to see that you had a pleasant stay with us. It was a special pleasure to read that you have liked our atmosphere. I am going to share your feedback with the team, because I think it will be a great source of motivation for them to keep up the good work. I am looking forward for your next visit! Kind regards, Nándor Iváncsics General Manager
Avis müşterileri puanı 4.0/5

S. Çiftler - 14/01/2020 ALL için doğrulanmış yorumlar

Lobby beklenenden küçük. Gps garaj girişini bulamıyor

Dear S., Thank you so much for taking your time and sharing your experience with us. I am very happy to see that you had a pleasant stay in Mercure Budapest City Center. Your feedback is very valuable as we are continuously working on the improvement of our services. I'm sorry to hear that you found our lobby small and you faced with some difficulties to find our garage. Next time please do not hesitate to call us our colleagues are ready to assist you wit the navigation. I do hope you will give us another chance to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Excellent location! Highly recommended!

Tripadvisor puanı 4.0/5

susannalaw Friends getaway - 16/12/2019 TripAdvisor onaylı yorum

Visited Budapest Christmas in December. The excellent location of Mercure City Centre has contributed a lot to our trip. We could walked to the Christmas markets and the river and crossover to Pest side easily from the hotel. The room was spacious and quiet and clean. We stayed in Premium room which was well worth it. We enjoyed beautiful Budapest despite our transfer didn’t turn up. We took the City taxi which was safe and good service.

Distrusting attitude towards the old guests

Tripadvisor puanı 3.0/5

dravicb2019 Couples - 12/12/2019 TripAdvisor onaylı yorum

My husband an myself has been guests of Mercure chain hotels for many years. In Budapest we stayed mostly at Mercure centrum. For the first time, we have experienced incredible amount of distrusted attitude, towards us as a guests. Our credit card was charged at the middle of the night, before our departure. At the check out procedure we have been asked did we used mini bar and we sad no. Two hours after we left, they charged our credit card for something that we did not use.We will never come to this hotel again. Carpet at the room full of stains. Room maid poorly cleaned the room, sometimes even did not empty the garbage bins. ,

Good location, average stay

Tripadvisor puanı 3.0/5

bigbadjoe Friends getaway - 11/12/2019 TripAdvisor onaylı yorum

We booked 3 rooms for a friends trip to the Xmas markets. Cab from the airport to the door and found the location to be excellent with one of the markets a couple of hundred meters up the road. Check in was fairly swift and the room was generally very clean. The bathroom was small and smelt musty, probably because the shower door did not keep all the water in and there was a minor flood every time we had a shower. Not just us as the others complained of the same thing. Clearly a design fault here. Kettle in the room and a Nespresso machine which is the only option if you want a coffee as there was no instant. English breakfast tea was lacking but we managed to get some off the chambermaid, however there is no milk, not even UHT pods. We asked at the bar in the lobby and were given a cup of milk to take to the room and kept in the minibar fridge. One of the rooms had a shower which was not clean and we had to get the maintenance man in to clean the shower head. Overall, not quite up to the standard of Mercure Hotel that I am used to. We did not eat in the hotel so cannot comment on this aspect.

pnina ofir regev

Tripadvisor puanı 4.0/5

pninaregev Couples - 11/11/2019 TripAdvisor onaylı yorum

Location of the hotel was excellent, breakfast very rich, the shower room was too small as well as the area of the sink. Service was very good and the reception staff excellent. We were satisfied with the hotel

Very central and excellent service

Tripadvisor puanı 4.0/5

Jacky 5 Family - 05/09/2019 TripAdvisor onaylı yorum

Stay of 2 nights. Room in quiet area as requested. Room size correct, mastresses rather hard compared to other Accor Hotel beds. Bathroom for one person at a time only, no separate toilet. Large breakfast buffet, large breakfast room, a bit loud. Quality of food is correct. Excellent service at reception and concierge. Ticket reservation for a boat trip done at hotel. Tourist information provided at arrival. Very helpful and smiling personnel at reception and bar.

Dear Jacky 5, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. It is always a pleasure to receive positive feedback, I am glad that you have enjoyed your stay with us. I was happy to read that you have received a quiet room, just as you have requested and you have liked the size of it. In the same time, I am sorry that you have felt the bed was harder than what you are costumed to. I have taken good note of your remarks regarding the wide-selection of breakfast with quality food and the excellent reception. I am happy they could contribute to your stay. I hope we will have another chance to accommodate you again in the future. Kind regards, Nándor Iváncsics General Manager

Comfortable hotel in great location

Tripadvisor puanı 4.0/5

krzysg816 Business - 01/09/2019 TripAdvisor onaylı yorum

The hotel is right in the heart of Budapest on pedestrian Vaci St., a few hundred meters from the Deak Ference ter, a subway and bus hub from which there is express airport bus 100 E. My room had all the amenities one expects from the Mercure hotel. Unfortunately it also had a door to the next room so I could hear my neighbours, and presumably vice-versa. The reception desk was very friendly and informative.

Dear krzysg816, Thank you so much for your kind feedback! It is very much appreciated! I am happy to hear that you enjoyed your central location ad you found your room well-prepared and comfortable. I am sorry to hear that your stay was disturbed by some noise from the adjoining room; please let me express my sincerest apologies. We will double check the sound insulation between the rooms. It would be our pleasure to welcome you back in the near future. Kind regards, Nándor Iváncsics General Manager

Excelent in every aspect

Tripadvisor puanı 5.0/5

grigeran Family - 24/08/2019 TripAdvisor onaylı yorum

Great value for money. Extremely friendlly personnel. They try to cater for your needs, and are really succesful. It is difficult to suggest ways of improving their friendly treatment of the customer Very well located.

Poor Service

Tripadvisor puanı 2.0/5

krrkjkk Friends getaway - 17/08/2019 TripAdvisor onaylı yorum

Location was good .. Breakfast was just okok .. We booked the second best room of the hotel with Lounge Privilege .. The worst lounge privilege experienced .. Poor Service Mind from Check-in Staff and Lounge staff

Dear kijomamasita, Although this is not the type of review we enjoy receiving I would like to thank you for sharing your concerns with us. I am deeply sorry to read that your experience did not meet your expectations; please let me express my sincerest apologies for the experienced inconvenience. I am sorry that you did not informed us about the experienced issues on the spot. If you would like to share your detailed comment please do not hesitate to contact us. Your feedback is very important for us as we are continuously working on the improvement of our services. I do hope you will give us another chance to welcome you back in the near future. Kind regards, Nándor Iváncsics General Manager

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