Mercure Budapest Korona Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 112 görüş

En iyi fiyat
garantisi
Mercure Budapest Korona Hotel - Image 1
Mercure Budapest Korona Hotel - Image 2
Mercure Budapest Korona Hotel - Image 3
Mercure Budapest Korona Hotel - Image 4
Kecskemeti utca 14, NTAK: SZ19000369, szálloda, 1053 BUDAPEST, Macaristan

Açıklama

Otel ekstraları

  • yakın zamanda yenilenmiştir

  • 9 tam donanımlı toplantı odası

  • şehir merkezinde

  • havalimanına kolay erişim

  • kendi çok katlı otoparkımız

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Mercure Budapest Korona Hotel

Kecskemeti utca 14, NTAK: SZ19000369, szálloda
1053 BUDAPEST
Macaristan

GPS:47.4899364, 19.0612425

Telefon
Faks +36 1 318 3867

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

WINESTONE BUDAPEST KORONA

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  112 görüş

TripAdvisor Derecesi  3.7/5  3.457 görüş

Disappointing Experience at Breakfast – Mercure Korona Budapest

Tripadvisor puanı 1.0/5

Razvan D TripAdvisor onaylı yorum

Very disappointed with the breakfast experience at Mercure Korona Budapest. My colleague and I were in a rush for a training session and didn’t have time to eat, so we took a small sandwich with us. As we were leaving, a tall staff member (possibly a manager) came over and rudely took the sandwich out of my hand, saying it’s not allowed. We tried to explain we were in a hurry, but he showed no understanding or basic courtesy. Policies are one thing, but treating guests with zero empathy or respect is unacceptable. He could have simply said, “I understand, but please don’t do it again.” Instead, we were treated like we did something wrong. Very poor customer service and an unpleasant way to start the day. A more customer-oriented approach—such as acknowledging our situation and gently reminding us of the policy—would have been far more appropriate. The interaction left us feeling embarrassed and disrespected, which unfortunately overshadowed the rest of our stay.

Dear Razvan D, Thank you for sharing your feedback regarding your recent experience at Mercure Budapest Korona Hotel. We sincerely regret to hear that your breakfast experience did not meet your expectations and that the interaction with our team member left you feeling disrespected. We would like to inform you that this is the hotel policy. If you indicate your intention upon arrival that you will not be able to consume it on site, my colleagues will assist you. Thank you for your feedback regarding our colleague. We will certainly look into the matter. Best regards, Adam Gabor Front Office & Reservation Manager

Rip off

Tripadvisor puanı 2.0/5

LMD1963 Aileler - TripAdvisor onaylı yorum

Hungarian A/C is not the same as US A/C and the vent leaked. My sheets were wet and I know I didn't do it. That said, I unfortunately got sick in the hotel bathroom and despite all my efforts to clean up, there was a mess. Came back from a day of touring to being locked out of our room until we paid for the cleaning. If that wasn't enough, I don't think the job was that great as I still had to do some cleaning of the sink and counter. RIP OFF! I'll make sure Gate One knows...

Dear LMD1963, Thank you very much for taking the time to share your feedback with us. We truly appreciate hearing from our guests, as it helps us improve our services. We’re sorry to hear about the issues you experienced with the air conditioning and the vent, and we understand how uncomfortable that must have been. Regarding the condition of the room ,we did find it left in a rather critical state which required extensive cleaning. Unfortunately, this meant the room was not available for sale for several days. This significantly complicated the efforts of our housekeeping team. Please know that we always strive to provide the best possible experience for our guests, and we appreciate your understanding regarding the cleaning process. Best regards, Mercure Team

Average hotel

Tripadvisor puanı 3.0/5

Ramadama Aileler - TripAdvisor onaylı yorum

The lobby is impressive, but our room was very small and tight. As was the bathroom. The bed was not comfortable because it was very, very firm. The buffet breakfast was very basic. The orange was very watery. The hotel is located away from all of the major sites. Everything is a long walk.

Dear Ramadama, Thank you for your feedback regarding your recent stay. We appreciate your comments about our impressive lobby. However, we regret that the size of your room and the bed comfort did not meet your expectations. We always aim to provide a satisfying breakfast experience, and we will consider your input regarding the buffet offerings. Best regards, Adam Gabor Front Office & Reservation Manager

Good standard business/tourism hotel at excellent location

Tripadvisor puanı 5.0/5

ChrisfromLondon TripAdvisor onaylı yorum

The Mercure is a good standard business/tourism hotel that I found to be extremely conveniently located at Kalvin square, where 2 metro lines, various tram and bus lines, and the airport bus all intersect. The room was spacious and comfortable. The breakfast was excellent, with a wide range of hot and cold choices. The staff were friendly. I wish I could have opened the windows to air the room, but they were sealed shut "for your safety," like so many places these days. Housekeeping was friendly but a bit hit and miss. Some days they forgot to replace amenities, or didn't do it at all even though I didn't put a sign out asking them not to. But overall, a very positive experience.

Dear ChrisfromLondon, Thank you for your kind words regarding your recent stay at Mercure Budapest Korona Hotel. We are delighted to hear that you found our location convenient and enjoyed the spacious accommodations and breakfast variety. Your compliments to our friendly staff are truly appreciated. We understand your concerns regarding the sealed windows. This policy is indeed implemented to ensure guest safety and comfort, and we appreciate your understanding. Furthermore, we apologize for the inconsistencies you experienced with housekeeping services. Please know that your feedback is valuable, and we will make sure to address these issues with our team to enhance our service. We are glad that, despite these challenges, you had a positive overall experience and we hope to welcome you back in the future. Best regards, Adam Gabor Front Office & Reservation Manager

A good option for Budapest.

Tripadvisor puanı 4.0/5

Filippos K TripAdvisor onaylı yorum

I had a two-night stay at the hotel for a business trip, I was quite satisfied with my stay. My room was tidy and clean, albeit a bit small. WiFi was good, no complaints there. Staff was pretty polite and breakfast was good overall. Location is very good, fairly close to the main monuments. I would be happy to stay again!

Dear Filippos K, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Budapest Korona Hotel. We are delighted to hear that you enjoyed your time with us and found our location convenient for exploring the city. Your kind words about our staff and breakfast are greatly appreciated. We understand that room size can vary and will continue to strive to meet our guests’ expectations. We look forward to welcoming you back on your next visit. Sincerely, Adam Gabor Front Office & Reservation Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 356 görüş 9.6/10 Konum
  • 336 görüş 5.2/10 Oda
  • 280 görüş 8.3/10 Hizmet
  • 198 görüş 9.1/10 Kahvaltı
  • 177 görüş 3.6/10 Konfor
  • 144 görüş 5.6/10 Hijyen
  • 91 görüş 8.8/10 Yemek
  • 33 görüş 8.5/10 İçkiler

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Budapest şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.