Hotel Nemzeti Budapest - MGallery 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.138 görüş

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Hotel Nemzeti Budapest - MGallery - Image 1
Hotel Nemzeti Budapest - MGallery - Image 2
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Hotel Nemzeti Budapest - MGallery - Image 4
Jozsef Krt. 4, NTAK: SZ19000217, szálloda, 1088 Budapeşte, Macaristan

Açıklama

Otel ekstraları

  • Gurme kahvaltı

  • Şarap tadımı

  • Gallery Café offering unique mixture of snack menu and Hungarian specialties

  • Library Meeting room for meetings up to 45 pax

  • High-speed 5G wifi access in the entire area of the hotel

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Otelin konumu

Hotel Nemzeti Budapest - MGallery

Jozsef Krt. 4, NTAK: SZ19000217, szálloda
1088 Budapeşte
Macaristan

GPS:47.4966, 19.07081

Telefon
Faks +36 1 477 4501

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

GALLERY CAFÉ

Unique mixture of snack menu and Hungarian specialties called 'Hungarikum'. Try some traditional Goulash Soup, or a Signature burger is you prefer, accompanied with top quality Hungarian wine of French champagne

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.138 görüş

TripAdvisor Derecesi  4.6/5  2.479 görüş

2025 mükemmeliyet sertifikası

Great expectations with great disappointment

Tripadvisor puanı 1.0/5

eli b TripAdvisor onaylı yorum

Very disappointing...and here are the reasons, 1. We arrived on Thursday afternoon for 7 nights, we immediately got a room with a view of the square. To our surprise, it turned out that the small bed meant the room was for a single guest. We went back to reception and asked for a room with a double bed or a room with 2 beds, but the reception claimed that the hotel was full and that a double room might become available in the morning...we packed everything up again and waited for the morning! In the morning they found us a room at the end of the hallway with 2 beds and a view of the bathrooms of the rooms opposite. 2. Breakfast, the first two days there was a good and fresh selection, but from the third day the problems started... The yogurt in the cups was spoiled, smoked salmon stopped being served... Some of the fruits stopped being served, the blintzes ran out and we had to ask and go to the pot to show that it was missing... 3. The biggest problem happened on the fifth day, we went to the baths and when we returned I discovered that the original charger for my new iPhone had disappeared from the wardrobe! Of course, only after we searched the whole room and couldn't find it, did I go to reception and report the disappearance, the clerk promised to ask the cleaner, but the next day I went to reception again and nothing was done. They promised to ask the cleaner again... And by the day of departure nothing had been taken care of and I was left with the damage of 68E that I expect to receive back from the hotel. 4. Last glitch, on the sixth day we returned to the room at noon and wanted to rest a little before leaving in the evening, the room was not cleaned so we left the note not to clean, we left the hotel at 5:00 PM and I asked the aggressive receptionist to just change the towels, we returned at 10:00 PM and it was not taken care of! I went back to him and after a few minutes he brought the towels himself again aggressively. In conclusion, a nice and special hotel in a good location with good potential that ultimately turns out not to exist. I will not recommend to friends and will not stay again.

Dear Eli B, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager

Not a good choice for a restful stay.

Tripadvisor puanı 1.0/5

Climber01759098051 Solo travel - TripAdvisor onaylı yorum

Super noisy. Despite booking the hotel room a few weeks before arrival, I was given probably on of the worst rooms above a major avenue, where egocentric materialistic individuals rev the engines of their vehicles all night long. Public transport vehicles and the siren of priority cars (police mainly), add to the cacophony all night long. It was only slightly quieter between 4.00 am and 6.00 am. The breakfast was good and the material comfort of the room was fine too. I stayed two nights, with earplugs. I could not have stayed any longer.

Dear Eva, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager

My reco is to avoid this place

Tripadvisor puanı 1.0/5

lukasz7906 Aileler - TripAdvisor onaylı yorum

We have spent in the hotel 3 days and it was far the worst hotel experience I remember. The New Years Eve dinner was a joke. I would reccomend to avoid this place. Not worth spending money there. Apart from good location this place does not offer anything more that would justify the money.

Dear Lukasz, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager

Not happy!

Tripadvisor puanı 3.0/5

Explorer53440537485 Friends getaway - TripAdvisor onaylı yorum

We are on tour and this was hotel chosen by company. First night was good - seem to be short staffed. The Second night we came back from being out most of the day. Our duvet seemed damp. We were heading back out and reported this to front desk. They said that they would check while we were out. Came back around 8:30 pm. Still feels damp so went back down to front desk. They said it seemed fine but would look for another duvet. No where in entire hotel do they have another duvet or blanket. Did absolutely nothing about situation other than say sorry. Very disturbing to me that they just left it that we sleep with a damp cover. Customer service totally lacking. For what this hotel runs I would choose elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to share more of your experience, you can contact me through h the following e-mail address: h1686-rd@accor.com Sincerely, Gergő Gasparik Front Office Manager

Good location, beautiful hotel, amazing staff, comfy beds and delicious food

Tripadvisor puanı 5.0/5

BjornBlaschke Aileler - TripAdvisor onaylı yorum

This hotel is in a beautiful old building, high ceilings and with a big old style staircase. I love it! Personally I think the location is great. While not directly in the city center, you’re very closeby. The hotel is located directly above the red metro line and in front of the hotel are multiple busses and trams so you can reach any place in the city quickly. It was also very quiet inside in the hotel, no outside noises. Some evenings (maybe all?) there was also a pianist playing in the lobby bar/restaurant, very nice. Things started off a bit less good though, with a shower issue (which in itself was working fine, just the hose wasn’t long enough, so even there’s a holder higher up on the wall, I still had to hold it when washing my face/hair). In the morning I informed the very kind front desk which assured me this would be fixed. Upon returning in the evening this sadly wasn’t the case. The same front desk staff was still there and he too was surprised to find out it wasn’t fixed. This was eventually resolved the next day by moving to a different room (same category room, difference is this new room had only a shower and no bathtub). Here the shower was perfect, a big rain shower. The other room amenities were the same, such as the very comfortable twin beds, big TV and an AC unit that we could adjust to warm up the room to our desired temperature. Breakfast was included in my room rate and there’s plenty to choose, from sweet to savory. I loved that this hotel had more traditional (thin) pancakes and not those small but thick ones that often guests make themselves with a pancake machine. Fresh orange juice was available upon request and the hotel even had champagne available every morning we were staying here! We also had dinner twice and that was very good too. Both meal services were staffed by the most helpful and kind staff. The employees in general went out of their way to make sure we had a great stay. Everyone is very kind, from front desk to breakfast and bar/dinner team. Even with the shower issue we initially experienced, I would for sure stay in this hotel again on my next visit to Budapest as the positive aspects outshine this one (and also corrected) negative. It shows the hotel is doing what they can to ensure their guests have a memorable stay. 10/10 to the team in this hotel. And a big shout out to the team members we encountered during our stay: Alexandra (Szandi) and János from the breakfast/dinner service, Nora from front desk, Fanny and another gentlemen from the front desk (but I forgot his name). Accor/MGallery, treasure these employees: they are what makes guests want to come back 😊

Dear Bjorn, We very much appreciate your comments regarding your stay in our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. Especially with Szandi, János, Nóra and Fanny :)) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can see you again soon ! :) Sincerely, Gergő Gasparik Front Office Manager

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Hizmet sağlayıcı Trustyou

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Budapeşte şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.