Nemzeti Hotel Budapest - MGallery Collection 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.087 görüş

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Nemzeti Hotel Budapest - MGallery Collection - Image 4
Jozsef Krt. 4, NTAK: SZ19000217, szálloda, 1088 Budapeşte, Macaristan

Açıklama

Otel ekstraları

  • Gurme kahvaltı

  • Şarap tadımı

  • Gallery Café offering unique mixture of snack menu and Hungarian specialties

  • Library Meeting room for meetings up to 45 pax

  • High-speed 5G wifi access in the entire area of the hotel

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Otelin konumu

Nemzeti Hotel Budapest - MGallery Collection

Jozsef Krt. 4, NTAK: SZ19000217, szálloda
1088 Budapeşte
Macaristan

GPS:47.4966, 19.07081

Telefon
Faks +36 1 477 4501

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

GALLERY CAFÉ

Unique mixture of snack menu and Hungarian specialties called 'Hungarikum'. Try some traditional Goulash Soup, or a Signature burger is you prefer, accompanied with top quality Hungarian wine of French champagne

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.087 görüş

TripAdvisor Derecesi  4.6/5  2.497 görüş

2025 mükemmeliyet sertifikası

Avoid

Tripadvisor puanı 1.0/5

Vacation57520803123 TripAdvisor onaylı yorum

My husband is a diamond member of allaccor and they probably gave us the worst possible hotel room. Flooding problems. Tiny and dark. We went down to reception and asked for upgrade. Well, they did not even try saying other rooms occupied. their website showed plenty of other rooms available . Only one night but not good given service and utilities. Apparently big management problem. Avoid!!

Dear Mrs Sandberg, Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointment and that your experience did not meet your expectations, especially as a valued ALL Diamond member. We regret the issues you encountered with the room allocation and the technical problems you mentioned. This is certainly not the level of service we aim to provide. Please note that we have already reached out to your husband directly, as we would genuinely like to better understand the situation and address your concerns properly. Thank you for giving us the opportunity to improve, and we hope to continue the conversation with you directly. Kind regards, Gábor Ülkei General Manager

Great hotel in great location.

Tripadvisor puanı 5.0/5

sandragS315SY TripAdvisor onaylı yorum

The Hotel is in a great location in the heart of Budapest. Friendly and helpful on reception, the rooms are spotless, and the bathroom has a walk in shower, Facilities are excellent. The buffet breakfast is superb. Highly recommend a stay here.

Dear Sandra G, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our central location, found our reception team friendly and helpful, and appreciated the cleanliness of the rooms and the excellent facilities. We are especially pleased that you enjoyed our buffet breakfast. Thank you for highly recommending us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. :) With kind regards,. Gergő Gasparik Front Office Manager

Perfect experience

Tripadvisor puanı 5.0/5

Lara S TripAdvisor onaylı yorum

Amazing stay. Perfect location, great service, excellent breakfast. The staff was delightful and the room and bathroom spotless and clean 100% recommend !

Dear Larissa B, Thank you very much for your wonderful review and recommendation! We are delighted to hear that you enjoyed our perfect location, excellent service, and breakfast, and that you found your room and bathroom spotless. Your kind words about our staff truly mean a lot to us. It was a pleasure hosting you, and we very much hope to welcome you back again in the near future. :) Warm regards, Gergő Gasparik Front Office Manager

Christmas market stay

Tripadvisor puanı 5.0/5

kaz113 Aileler - TripAdvisor onaylı yorum

Just returned from a lovely stay at this hotel. Rooms were great had everything you needed. We had 2 rooms booked and 1 was far bigger than the other hence 4 stars. But lovely & comfortable, tea & coffee facilities, basic minibar, and a bottle of water on arrival. Staff were all very helpful, friendly and efficient. Great choice for breakfast too, and just kept replenishing. Great location with bus, tram & metro right on your doorstep! Would definitely stay here again.

Dear Karen, Thank you so much for taking the time to share your lovely review. We’re delighted to hear that you enjoyed your stay with us and found the rooms comfortable and well-equipped. We appreciate your feedback regarding the room sizes and will certainly take this into account for future improvements. It’s wonderful to know that our team made a positive impression and that you enjoyed the breakfast selection. We’re also glad our convenient location helped make your visit even more enjoyable. We truly appreciate your recommendation and would be delighted to welcome you back on your next visit. Thank you again for choosing to stay with us! :) Sincerely, Gergő Gasparik Front Office Manage

Frustrating to say the least

Tripadvisor puanı 2.0/5

Venture52131096731 TripAdvisor onaylı yorum

Firstly a disclaimer: Im accustomed to high standards so please read my review with that in mind. Lets start off with the good things first. The location is really good, right in the city center with lots of restaurants, bars and shops nearby. The breakfast is adequate, above avearge i'd say and the rooms are decent. Now for the bad part, which ended of ruining the whole experience for me. We got two keys/cards for the room but only one of them worked. We just used the one that didnt work to power the electricity all the time (there is a slot in which you need to put it in order for the lights and A/C to work). That resulted in the cleaning personal knicking our card when we were out, apparently to save electricity (or so the staff said). Thats fine, weird but fine, but they didnt leave the card in the room and there was no note that they had taken it. I had to go down from third floor, stand in line for 15-20 minutes at the reception to be told that the cleaning personal had indeed taken the card and that this was standard and, as mentioned, to save electricity. We got a new card and this also didnt work for the door so we just used it for electricity once again. After a long and hot day this led to frustration but it wasnt the end of the world. The next day I made sure to unplug the card from the slot when we left the room and when we came back the cleaning personal had once again knicked the card. Again, didnt leave it in the room, no note no nothing. By now, I was kinda getting angry about it. So, once again I went down from third floor and got in line at the reception. They didnt seem very understanding other than telling me "they do it to save electricity". OKAY FINE! But it wasnt plugged in this time and even if it were why dont they just take it out of the slot and leave it in the room so I dont have to waste my precious time going down ten thousand of stairs to stand in line and receive a new card...... Words cant explain how illogical that is. After a heated conversation I get a new card and at least this one worked for the door also. Finally! Only took three attempts. The older guy in the reception said something in Hungarian, which I didnt understand and can only assume it was some form of insult. So, on the last day before our departure we finally had two cards that could open the door to the hotel and the door to our room meaning we could actually split up and not be dependant on eachother. I have visited plenty of hotels in my lifetime so far and never have I experienced that the staff or cleaning personal steals your card. Never. Nowhere does it say you cant leave the card in and nowhere does it say that doing so may result in theft. Which is basicly is in my view. So, to sum up, the location is good, breakfast is fine and the rooms are okay but the experience and situations with the cards drags it so much down that I would highly reconsider staying at another hotel. Unless you can get this dirt cheap and/or doesnt care about people stealing your stuff. I will probably get the standard "my sincerest apology, we hope you will give the opportunity bla bla bla" reply from the hotel which I dont really care for cause its useless to me and dont mean anything. Actions speak louder than words.

Dear Venture, Thank you for taking the time to share such a detailed review of your stay. We truly appreciate your honesty and the constructive feedback — especially given your high expectations and travel experience. We’re very pleased to hear you enjoyed our central location, found the breakfast above average, and were satisfied with the room itself. That said, we’re truly sorry to read about your experience with the key cards, and we completely understand how frustrating and inconvenient this situation must have been for you. You’re absolutely right — the way this was handled did not reflect the standard of service we aim to provide. While we do have a policy of removing cards left in the power slot when guests are not in the room — as part of our commitment to energy efficiency — this should never result in confusion or leave guests feeling like their time and comfort are not respected. At the very least, a clear note should have been left in the room, and our team should have communicated the policy better upon check-in. We also sincerely regret that you felt the interaction at the reception was dismissive or unprofessional. That is not the impression we ever want to leave. As for the key card functionality issues — that clearly compounded your frustration, and we are already reviewing this with our technical and front desk teams to ensure better quality control and guest support in the future. Your comment about “actions speaking louder than words” is noted and taken seriously. We are actively working to improve the clarity of our in-room policies and staff communication. Feedback like yours helps us do that. Once again, please accept our sincere apologies for the experience you had — not just for the inconvenience, but for the feeling that your time and patience weren’t properly valued. We genuinely hope you'll reconsider and give us another opportunity in the future to show you the quality of service we’re capable of providing. Warm regards, Gergő Gasparik Front Office Manager

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