Mercure Budapest City Center Hotel 4,5 estrelas

The hotel checkin was very good, personal and at a small table rather than a counter. The bar was reasonably priced and good selection of wines, but not beer. The room (10th floor) was spacious, but relatively basic. Had a TV with international channels. Had a minibar, not used at those prices, example a Snickers or a Coca-Cola can will set you back €4, a safe, good quantity of towels and a very comfortable bed. IMO it lacked character, the bathroom smell of stagnant water meant ensuring the door was shut at all times. Maid was reliable, thorough and did a good job. Breakfast was a bit of everything for everyone, but not the best quality. Sadly during my visit there were maintenance works within the hotel on the roof directly above my room, plus a majour construction project next door. This is temporary, but to be considered if staying on the next 3 months. As for location, fabulous area and right in the thick of it

Great hotel in the perfect city centre spot. Staff were lovely and very very helpful. Breakfast had everything you could wish for. Room very comfortable and quiet. This really was a fantastic city break. We enjoyed it so much that we will be returning within the next 3 years. There was virtually nothing to fault.

This was my second visit, the first being three years ago. It didn't disappoint. Best possible location on the bustling Vaci Street, about ten minutes walk to a main metro hub (all three lines) and the bus to the airport. A few minutes in the other direction is another metro station, Cafe Anna (which however closed too early in my opinion and I only managed to buy a coffee to go and not a meal) and the fasion stores, Mango, Zara, C & A, H & M etc. The reception and housekeeping staff were pleasant and helpful, apart from when I requested milk in my room and they brought me sugar. The room was clean and quiet, albeit a bit cramped even though I was there alone. The bed was comfortable. The bathroom was spotless but tiny. I had the same view of the building site as I had three years ago, but was high enough up not to be bothered by the noise. The breakfast was abundant and tasty, maybe you should add another coffee machine because there were queues. I especially liked sitting by the window watching the street below open up. This time I found the gym but that was disappointing, no staff, no A/C, and I couldn't get the machines to work. The one major drawback was the fact that the main entrance closes early at 22:00 and you have to go round dark side streets to get to the other entrance. This is not a pleasant experience late at night. Surely you could place a staff member at the main entrance at least until midnight?

Absolutely wonderful hotel, stunning room which complimented the stunning city, the ladies who run the Lounge are amazing and our thanks go out to them, the only hiccup we had was the late check-out which wasn't recorded on our booking, however, this was quickly and efficiently dealt with, we both love the Mercure brand.

As soon as you walk out, the street is bustling with activities and lots of good restaurants nearby. The Christmas market and Fashion street were also a short walk. The room was nicely decorated, spacious and bathroom is okay. We get 1 big bottle of water each day. We were able to leave our luggage in their storage after we checked out so we could explore the city more. We are happy with our stay.