ibis Pontarlier 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 648 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Recepção 24 horas

  • Estacionamento privado grátis

  • CHROMECAST NO QUARTO

  • RESTAURANTE ABERTO DE SEGUNDA A SEXTA

  • Restaurante aberto de segunda à noite até sábado à noite, inclusive.

Nossas acomodações

Localização do hotel

ibis Pontarlier

68 rue de Salins
25300 PONTARLIER
França

GPS:46.90979, 6.335828

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Propriedade 100% para não fumantes

RESTAURANT LES VILLAGES

Restaurante em estilo bistrô familiar. Cozinha simples e saborosa. Menus a preço fixo oferecidos entre EUR 16 e 22. Também há opções à la carte

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  648 comentários

Classificação no TripAdvisor  4.0/5  395 comentários

2 nights in Pontarlier.

Classificação TripAdvisor 4.0/5

hans-jaguar Viagem a sós - Avaliação certificada TripAdvisor

On our trip to Switzerland, we stayed 2 nights in the “Ibis Pontarlier”. Hotel very well located, but maybe less good for some for others, as it is located on a busy roundabout. Rooms were very clean, beds comfortable, good for a good night's sleep. We also took advantage of the hotel restaurant. What we less liked was that the parking was not closed, but apparently there is a night watchman! End we that in the restaurant we only had the choice out of 2 dishes, but as it is nowadays a bit overall the problem is the lack of staff!! But the dishes served were very good. This is not a criticism, but a statement that we fully understand. For the rest we can recomand this hotel.

Disappointed

Classificação TripAdvisor 1.0/5

beatricepF4889JF Viagem com amigos - Avaliação certificada TripAdvisor

Stayed one night in August, wanted to use restaurant but were told to wait. We waited 40 minutes. French people came and were seated before us there were 8 of them . I went to ask if we could be seated there was 4 of us, was told by a staff member who was really rude that she ‘could do no more ‘. Ended up going McDonald’s with my 84 year old mum in pouring rain! When went back to hotel 6 other french people had been seated in restaurant. I will never go back to this hotel again.!

Madam, We do not make any differences between our customers! The 8 people had been waiting long before you for a table to become available and they were not French. My colleague Lisa, tried to explain to you that our restaurant was full and there was a wait. Faced with your insistence, she even suggested restaurants near our hotel and you refused. Gaétan - Assistant Manager

Atrocious

Classificação TripAdvisor 1.0/5

meerkatl2020 Negócios - Avaliação certificada TripAdvisor

Stayed for 1 night and I went to restaurant for tea.At the bar a bloke unable to communicate in English ignoring me completely. I take a seat to place dinner order and I noticed any couples would arrive last and french speaking had priority and I felt discriminated and ignored. I will NOT use them again and I would not recommend

Unbelievably incompetent

Classificação TripAdvisor 2.0/5

Eli G Família - Avaliação certificada TripAdvisor

Actually we are still in this hotel. We came around 6pm. 3 degrees outside and the heating was not functioning. After a long discussion with the reception, they told us we should operate the A/C and wait half an hour till it starts working. After one hour I went down to the reception and the manager told me if the A/C does not work, he will do some magic and within 2 minutes the radiator will start heating (I guess they do not operate it normally for saving reasons) It is no 8pm and we wre still freezing. We have stayed in Ibis hotels in the past They are not supposed to compete with 5* hotels servicewise but are supposed to be basic and efficient. To offer a room with no heating on the midst of February in the French Jura at the elevation of over 1,000 Meters is going beyond mal service. It may be considered ignrance.

Dear Eli, Thank you for taking the time to tell us about your experience at the ibis Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the A/C is the main heating system in the rooms, the radiator in the room is on, only on demand at the reception, if the A/C is not enough or if you prefere this heating system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaétan - Assistant Manager

Razoável

Classificação TripAdvisor 3.0/5

Miguel N Família - Avaliação certificada TripAdvisor

Estivemos uma noite, a caminho de Auxerre. Quartos padrão Ibis, pequenos mas confortáveis, estacionamento grátis, café buffet farto, com vários tipos de pães, frutas, que nos satisfez. Indico para quem não exige luxo.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 117 comentários 8.7/10 Localização
  • 328 comentários 7.8/10 Quarto
  • 395 comentários 9.1/10 Serviço
  • 141 comentários 7.7/10 Limpeza
  • 133 comentários 8/10 Café da manhã
  • 82 comentários 9.2/10 Atmosfera
  • 15 comentários 9.3/10 Bar

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