Informacja

Hotel ibis Dubai Mall of the Emirates 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 6 418

hotel certyfikowany ALLSAFE

ibis Dubai Mall of the Emirates
Zobacz na mapie
+ 20 Usługi

O hotelu

  • Kilka minut spacerem od kurortu handlowego Mall of the Emirates

  • Darmowa sieć WI-FI, prywatny parking zadaszony

  • Prywatny kryty parking

  • Położone w sercu miasta dzielnicy biznesowej i rozrywkowej Al Barsha.

  • Kilka minut od stacji dubajskiego metra

Lokalizacja hotelu

ibis Dubai Mall of the Emirates

2 A Street
Opposite Mall of the Emirates
P.O Box 283825
283825 dubaj
zjednoczone emiraty arabskie

Tel: +97143823000

Faks: (+971)4/3823001

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Dubai Metro :  Red Mall of the Emirates

  • Samolotem

    DUBAI INTL AIRPORT W 20km / 12,43 mil

Pozycja GPS:25.116528, 55.196111

Usługi hotelowe

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue. Early risers can enjoy breakfast from 4:00 am till 6:30 am and then at 10:00 am till 12:00 noon.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Automat z przekąskami i napojami
    • Automat z przekąskami i napojami Dodatkowa opłata
  • Śniadanie
    • Bufet Dodatkowa opłata
  • Obsługa hotelowa
    • Przekąski zimne
    • Gorące posiłki
Spotkania/Wydarzenia
  • Sale konferencyjne: 0
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 204
    • Liczba pokoi dla osób niepełnosprawnych: 2
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 54
    • Liczba pokoi dla niepalących: 136
    • 6 piętra
  • Języki, jakimi posługuje się personel hotelu
    • chiński (mandaryński)
    • francuski
    • rosyjski
    • niemiecki
    • angielski
    • arabski
  • Pralnia / obsługa parkingu
    • Pralnia chemiczna / prasowanie
  • Wi-Fi
    • WIFI w miejscach ogólnodostępnych
    • Sieć WIFI w hotelu
    • Szybki Internet
  • Klimatyzacja
    • Klimatyzacja
  • Udogodnienia dla osób niepełnosprawnych
  • Winda na wszystkie piętra
  • Zameldowanie i wymeldowanie
    • Szybkie wymeldowanie
    • Szybkie zameldowanie
  • Dostępne przybory biurkowe
    • Maszyna do polerowania butów
  • Żelazko
    • Żelazko w recepcji
  • Depozyt w recepcji
    • Depozyt w recepcji
  • Wymiana waluty
    • Wymiana waluty
Dojazd
  • ibis Mall of the Emirates
    • Na miejscu
    • 106 Miejsca parkingowe
    • Prywatny

Nasze pokoje

Twój spokojny sen to nasz priorytet. Nowoczesny, dźwiękoszczelny pokój łączony. Wszystko dla Twojej wygody: relaksujące łóżka, zasłony zaciemniające i przestrzeń biurowa. Każdy drobny szczegół został starannie przemyślany, dopracowany i przetestowany.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 1

  • Maks. rozmiar: 75 m²

  • Maks. pojemność: 55 osoby

  • Maks. liczba uczestników bankietu: 35 osoby

Więcej informacji

Opinie gości dotyczące hotelu
ibis Dubai Mall of the Emirates

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 6 418

Ocena TripAdvisor 4.5/5

Liczba opinii: 2 295

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Excelent stay

Ocena na stronie TripAdvisor 5.0/5

dianama95 05/11/2021 Opinia zatwierdzona w TripAdvisor

A very good stay for a tired traveler. The staff was very helpfull (especialy Nestle, hope I wrote her name wright, took care of all my problems and always had a good piece of informations for my questions). Good location, neer 2 metro stations, grocery store right neer the hotel. Very clean. A very good stay, I recommend this hotel.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Best IBIS

Ocena na stronie TripAdvisor 5.0/5

talalobeid38 26/10/2021 Opinia zatwierdzona w TripAdvisor

Of all the IBIS hotels I stayed at, this IBIS is the best. The staff here play a big role in making this IBIS a very good one. Im thankful to the staff for taking the effort in making my stays very comfortable.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Simple hotel, Excellent staff

Ocena na stronie TripAdvisor 5.0/5

zayedskhalil2020 15/09/2021 Opinia zatwierdzona w TripAdvisor

The hotel is right price/ performance ratio.The rooms are small,the bed was comfortable. The metro station is near,and there are many restaurants in the surrounding area.The staff was very helpful and hospitable and there for every need of mine.Thank you Mary Cris for attend our request.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Its nice place and friendly staff

Ocena na stronie TripAdvisor 4.0/5

Lincheylovely 20/07/2021 Opinia zatwierdzona w TripAdvisor

The room was simple and comfortable, the view from the room is not bad. The bed is OK and the room is smell good. The staff are amazing, friendly and approachable. Accessable going to the mall. Lots of restaurant.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

All safe & very helpful staff

Ocena na stronie TripAdvisor 5.0/5

helal u 25/07/2020 Opinia zatwierdzona w TripAdvisor

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

Ocena na stronie TripAdvisor 5.0/5

JoShang86 14/07/2020 Opinia zatwierdzona w TripAdvisor

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Quiet stay

Ocena na stronie TripAdvisor 4.0/5

X A 13/03/2020 Opinia zatwierdzona w TripAdvisor

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Great Location and poor service

Ocena na stronie TripAdvisor 3.0/5

G_p_p_k_l Couples - 06/11/2019 Opinia zatwierdzona w TripAdvisor

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

bayodaniels Couples - 28/10/2019 Opinia zatwierdzona w TripAdvisor

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Excellent hotel

Ocena na stronie TripAdvisor 5.0/5

Chris W Couples - 18/07/2019 Opinia zatwierdzona w TripAdvisor

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

Ocena na stronie TripAdvisor 5.0/5

mrx698 Business - 01/06/2019 Opinia zatwierdzona w TripAdvisor

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Bad check in experience

Ocena na stronie TripAdvisor 2.0/5

lenazzzh Solo travel - 22/04/2019 Opinia zatwierdzona w TripAdvisor

The check in was a very bad experience. The online check in is useless since I waited so long. Besides, the receptionist had taken in charge someone who was after me, so unprofessional and disrespectful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Front office staff

Ocena na stronie TripAdvisor 4.0/5

Wander21426527106 Solo travel - 21/12/2018 Opinia zatwierdzona w TripAdvisor

Just came back from a trip to Dubai . Stayed at Ibis MOE.Front office staff Madonna and Nestle were extremely helpful .., helping store luggage in their luggage room, extending check out time by an hour or so ....,

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Basic hotel - good value

Ocena na stronie TripAdvisor 4.0/5

Adrian W Solo travel - 13/12/2018 Opinia zatwierdzona w TripAdvisor

Clean, well run hotel. Well priced. God location, easy walk to Mall of Emirates. The tourist agent in the lobby is a great asset and help - a one stop shop to sort out your itinerary, especially if you don't have much time and want to make the most it.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good stay in Dubai and the hotel was a good surprise!

Ocena na stronie TripAdvisor 4.0/5

Seaside50756618647 Couples - 22/11/2018 Opinia zatwierdzona w TripAdvisor

Staff was very kind, reception, bar and travel desk made us feel like in our home.Very good price/quality and with a metro station at 10 minutes walking that was very good to move on the city.The transfer to the beach is a very good facility as the possibility to use the swimming pool of novotel (hotel together with ibis).Next visit i will choose you again.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Smoking small in the room on a non-smoking level

Ocena na stronie TripAdvisor 1.0/5

Nomad27825232605 Business - 11/11/2018 Opinia zatwierdzona w TripAdvisor

I've spent three days and my shirts smelled like I was in a smoking lounge for a week. It was very difficult to sleep in the condition. The aircon was even blowing more fumes into the room. The condition of the rooms show the age of the hotel. I will not return.

Dear Nomad27825232605, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Awful

Ocena na stronie TripAdvisor 3.0/5

Arye  Friends getaway - 19/09/2018 Opinia zatwierdzona w TripAdvisor

30 minutes of waiting to check-in, no available rooms @17:33 hrs.and Twice they gave us disabled room without any information....no information about their facilities...nothing at all. Totally awful service.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Convenience at its best

Ocena na stronie TripAdvisor 4.0/5

dieter521 Couples - 20/07/2018 Opinia zatwierdzona w TripAdvisor

As always, we got what we expected from the Ibis Hotel. Quick early check-in, good internet, the bar and TV, and in walking distance to the Mall of the Emirates and several other interesting shops and restaurants. Best value for money.

Dear dieter521, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. We have shared your comments and praise with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. Thank you very much for your lovely comments, looking forward to hosting you again and again! Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates.

good stay

Ocena na stronie TripAdvisor 4.0/5

mabdelrazek5005 Business - 13/05/2018 Opinia zatwierdzona w TripAdvisor

the Internet speed and coverage is good the restaurant offers good breakfast rooms not bad cleaning is good but he didn't provide all towels. I suggest you to add some simple services like comb and slippers.

Dear mabdelrazek5005, Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We value the opinions of our guests and we are truly disappointed to read that you were not entirely satisfied with your stay. Providing our guests with the best hospitality and service has always been our mission. We have addressed the issue at hand and liaised with the respective department in making sure a repeat of the same will be avoided in future. We hope that we may have the pleasure and opportunity in providing you with excellent service and look forward to welcoming you back at our Hotel. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates

Bad

Ocena na stronie TripAdvisor 2.0/5

430gary Business - 10/05/2018 Opinia zatwierdzona w TripAdvisor

Booking made in advance was for King size bed, received twin single beds, with bad mattresses... no soft flat pillows available as requested. Had to wait a long time for a room to be made available, then given first available room which was not what was booked for in advance

Dear 430gary, Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met during your stay and apologize for any inconveniences this may have caused. The services we provide play an essential role in making our guests’ visit memorable, thus, the issues that you faced are not indicative of the standards we aspire to offer. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas in which our guests feel may need improvement. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates

Najnowsze opinie: 20

Partner: TripAdvisor

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