ibis Dubai Mall of the Emirates 3 gwiazdki
Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 743
hotel certyfikowany ALLSAFE
Kilka minut spacerem od kurortu handlowego Mall of the Emirates
Darmowa sieć WI-FI, prywatny parking zadaszony
Prywatny kryty parking
Położone w sercu miasta dzielnicy biznesowej i rozrywkowej Al Barsha.
Kilka minut od stacji dubajskiego metra
2 A Street, Opposite Mall of the Emirates, P.O Box 283825
Zjednoczone Emiraty Arabskie
Dubai Metro: Red Mall of the Emirates
DUBAI INTL AIRPORT W 20km / 12,43 mil
Pozycja GPS:25.116528, 55.196111
Zameldowanie od: - Wymeldowanie do:
Włoska restauracja Amici, w której spotykają się przyjaciele. Zapraszamy na autentyczne dania kuchni włoskiej i przeżycie bistronomicznej podróży w swobodnej atmosferze. Ranne ptaszki mogą zjeść śniadanie od 04:00 do 06:30, a następnie od 10:00 do 12:00.
Twój spokojny sen to nasz priorytet. Nowoczesny, dźwiękoszczelny pokój łączony. Wszystko dla Twojej wygody: relaksujące łóżka, zasłony zaciemniające i przestrzeń biurowa. Każdy drobny szczegół został starannie przemyślany, dopracowany i przetestowany.
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Best home away from home.
Ocena na stronie TripAdvisor 5.0/5
MOSES K Opinia zatwierdzona w TripAdvisor
We had the best stay at ibis because staff were calm , room was clean, location was super nice just few minutes from metro station and food and beverages we had was nice . Best place for stay in dubai
Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay and appreciate your kind words. Your comments have been shared with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We are pleased that you enjoyed your stay and certainly look forward to welcoming you back in the near future Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
Nice short stay to visit Expo 2020
Ocena na stronie TripAdvisor 4.0/5
X A Opinia zatwierdzona w TripAdvisor
Good hotel, close approximately to Mall of the Emirates / Metro and other attractions like Dubai Marina, JBR and Dubai Mall. My stay is to visit the Expo 2020. Friendly staff. Good breakfast with room for improvement. Unfortunately there's no fitness center/gym to be used.
Dear Valuable guest Thank you choosing The Ibis Mall of the Emirates as your host during your recent visit. We are humbled to have received wonderful comments, and truly delighted that you found the associates welcoming while anticipating guest’s needs, happy to hear that breakfast too was great! However, we are disappointed that you were let down by the room. Thanks again for providing such a wonderful review and we look forward to welcoming you back to Ibis Mall of the Emirates in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates
Bad room experience
Ocena na stronie TripAdvisor 2.0/5
tariqElsakaan Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
First time to stay at Ibis Mall of Emirates and will be my last. First day i entered the room the bed side lamp was tilted and about to fall. 2nd day i had a cockroach in the the bathroom as well as midges flying all over the place. Last night in the room i noticed that the bed sheets are smaller than the mattress as well as long black hair on the mattress (i'm bald). Apart from my room the location is good and the staff are helpful but for one receptionist. I have stayed in a lot of hotels ranging from 2 to 5 stars and this by far is the worst of them.
Dear Valuable Guest Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. We are deeply disappointed that you felt the service was not at par with your expectations; rest assured we are working on the aspects highlighted on your review to serve you and other guests better in future. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
Non-smoking room smelled like smoke, unresponsive reception desk, late wake up call
Ocena na stronie TripAdvisor 1.0/5
476aanah Opinia zatwierdzona w TripAdvisor
Reception was disrespectful and unwlecoming. When I tried to ask for a trolley to take my bags to my room, the man at reception actually said to me "this is a budget hotel" and did not help. Reception never picked up the phone. I asked for a wake up call at 4:40AM, I got a call at 4:55AM. Thankfully, I set my own alarms and didn't rely on them. Worst of all, I booked a non-smoking room and the room SERIOUSLY smelled of smoke and I wasn't able to breathe all night as I slept. I tried calling reception SEVERAL TIMES and no one picked up. I was too exhausted from traveling to make my way over to the desk in the middle of the night. Also, the towels did not seem clean at all. I told them in the morning about my issue and the receptionist just went upstairs and smelled the smell and did not attempt to get in touch with me, or offer me ANY compensation. Terrible hotel. Book anywhere else.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please allow us to make it right and send your details to our Front Office Manager on email@example.com and we will get back to you very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
Ocena na stronie TripAdvisor 5.0/5
dianama95 Opinia zatwierdzona w TripAdvisor
A very good stay for a tired traveler. The staff was very helpfull (especialy Nestle, hope I wrote her name wright, took care of all my problems and always had a good piece of informations for my questions). Good location, neer 2 metro stations, grocery store right neer the hotel. Very clean. A very good stay, I recommend this hotel.
Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
Najnowsze opinie: 20