ibis Dubai Mall of the Emirates

Informacja

ibis Dubai Mall of the Emirates 3 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 743

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Kilka minut spacerem od kurortu handlowego Mall of the Emirates

  • Darmowa sieć WI-FI, prywatny parking zadaszony

  • Prywatny kryty parking

  • Położone w sercu miasta dzielnicy biznesowej i rozrywkowej Al Barsha.

  • Kilka minut od stacji dubajskiego metra

Lokalizacja hotelu

ibis Dubai Mall of the Emirates

2 A Street, Opposite Mall of the Emirates, P.O Box 283825
283825 DUBAJ
Zjednoczone Emiraty Arabskie

  • Dubai Metro:  Red Mall of the Emirates

  • Samolotem

    DUBAI INTL AIRPORT W 20km / 12,43 mil

Pozycja GPS:25.116528, 55.196111

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

AMICI ITALIAN RESTAURANT

Włoska restauracja Amici, w której spotykają się przyjaciele. Zapraszamy na autentyczne dania kuchni włoskiej i przeżycie bistronomicznej podróży w swobodnej atmosferze. Ranne ptaszki mogą zjeść śniadanie od 04:00 do 06:30, a następnie od 10:00 do 12:00.

Nasze pokoje

Twój spokojny sen to nasz priorytet. Nowoczesny, dźwiękoszczelny pokój łączony. Wszystko dla Twojej wygody: relaksujące łóżka, zasłony zaciemniające i przestrzeń biurowa. Każdy drobny szczegół został starannie przemyślany, dopracowany i przetestowany.

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Dubai Mall of the Emirates

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 743

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 379

Certyfikat Doskonałości 2022

Best home away from home.

Ocena na stronie TripAdvisor 5.0/5

MOSES K Opinia zatwierdzona w TripAdvisor

We had the best stay at ibis because staff were calm , room was clean, location was super nice just few minutes from metro station and food and beverages we had was nice . Best place for stay in dubai

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay and appreciate your kind words. Your comments have been shared with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We are pleased that you enjoyed your stay and certainly look forward to welcoming you back in the near future Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Nice short stay to visit Expo 2020

Ocena na stronie TripAdvisor 4.0/5

X A Opinia zatwierdzona w TripAdvisor

Good hotel, close approximately to Mall of the Emirates / Metro and other attractions like Dubai Marina, JBR and Dubai Mall. My stay is to visit the Expo 2020. Friendly staff. Good breakfast with room for improvement. Unfortunately there's no fitness center/gym to be used.

Dear Valuable guest Thank you choosing The Ibis Mall of the Emirates as your host during your recent visit. We are humbled to have received wonderful comments, and truly delighted that you found the associates welcoming while anticipating guest’s needs, happy to hear that breakfast too was great! However, we are disappointed that you were let down by the room. Thanks again for providing such a wonderful review and we look forward to welcoming you back to Ibis Mall of the Emirates in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Bad room experience

Ocena na stronie TripAdvisor 2.0/5

tariqElsakaan Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

First time to stay at Ibis Mall of Emirates and will be my last. First day i entered the room the bed side lamp was tilted and about to fall. 2nd day i had a cockroach in the the bathroom as well as midges flying all over the place. Last night in the room i noticed that the bed sheets are smaller than the mattress as well as long black hair on the mattress (i'm bald). Apart from my room the location is good and the staff are helpful but for one receptionist. I have stayed in a lot of hotels ranging from 2 to 5 stars and this by far is the worst of them.

Dear Valuable Guest Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. We are deeply disappointed that you felt the service was not at par with your expectations; rest assured we are working on the aspects highlighted on your review to serve you and other guests better in future. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Non-smoking room smelled like smoke, unresponsive reception desk, late wake up call

Ocena na stronie TripAdvisor 1.0/5

476aanah Opinia zatwierdzona w TripAdvisor

Reception was disrespectful and unwlecoming. When I tried to ask for a trolley to take my bags to my room, the man at reception actually said to me "this is a budget hotel" and did not help. Reception never picked up the phone. I asked for a wake up call at 4:40AM, I got a call at 4:55AM. Thankfully, I set my own alarms and didn't rely on them. Worst of all, I booked a non-smoking room and the room SERIOUSLY smelled of smoke and I wasn't able to breathe all night as I slept. I tried calling reception SEVERAL TIMES and no one picked up. I was too exhausted from traveling to make my way over to the desk in the middle of the night. Also, the towels did not seem clean at all. I told them in the morning about my issue and the receptionist just went upstairs and smelled the smell and did not attempt to get in touch with me, or offer me ANY compensation. Terrible hotel. Book anywhere else.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please allow us to make it right and send your details to our Front Office Manager on h6670-fo4@accor.com and we will get back to you very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Excelent stay

Ocena na stronie TripAdvisor 5.0/5

dianama95 Opinia zatwierdzona w TripAdvisor

A very good stay for a tired traveler. The staff was very helpfull (especialy Nestle, hope I wrote her name wright, took care of all my problems and always had a good piece of informations for my questions). Good location, neer 2 metro stations, grocery store right neer the hotel. Very clean. A very good stay, I recommend this hotel.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Best IBIS

Ocena na stronie TripAdvisor 5.0/5

talalobeid38 Opinia zatwierdzona w TripAdvisor

Of all the IBIS hotels I stayed at, this IBIS is the best. The staff here play a big role in making this IBIS a very good one. Im thankful to the staff for taking the effort in making my stays very comfortable.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Simple hotel, Excellent staff

Ocena na stronie TripAdvisor 5.0/5

zayedskhalil2020 Opinia zatwierdzona w TripAdvisor

The hotel is right price/ performance ratio.The rooms are small,the bed was comfortable. The metro station is near,and there are many restaurants in the surrounding area.The staff was very helpful and hospitable and there for every need of mine.Thank you Mary Cris for attend our request.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Its nice place and friendly staff

Ocena na stronie TripAdvisor 4.0/5

Lincheylovely Opinia zatwierdzona w TripAdvisor

The room was simple and comfortable, the view from the room is not bad. The bed is OK and the room is smell good. The staff are amazing, friendly and approachable. Accessable going to the mall. Lots of restaurant.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

All safe & very helpful staff

Ocena na stronie TripAdvisor 5.0/5

helal u Opinia zatwierdzona w TripAdvisor

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

Ocena na stronie TripAdvisor 5.0/5

JoShang86 Opinia zatwierdzona w TripAdvisor

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Quiet stay

Ocena na stronie TripAdvisor 4.0/5

X A Opinia zatwierdzona w TripAdvisor

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Great Location and poor service

Ocena na stronie TripAdvisor 3.0/5

G_p_p_k_l Couples - Opinia zatwierdzona w TripAdvisor

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

bayodaniels Couples - Opinia zatwierdzona w TripAdvisor

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Excellent hotel

Ocena na stronie TripAdvisor 5.0/5

Chris W Couples - Opinia zatwierdzona w TripAdvisor

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

Ocena na stronie TripAdvisor 5.0/5

mrx698 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Bad check in experience

Ocena na stronie TripAdvisor 2.0/5

lenazzzh Solo travel - Opinia zatwierdzona w TripAdvisor

The check in was a very bad experience. The online check in is useless since I waited so long. Besides, the receptionist had taken in charge someone who was after me, so unprofessional and disrespectful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Front office staff

Ocena na stronie TripAdvisor 4.0/5

Wander21426527106 Solo travel - Opinia zatwierdzona w TripAdvisor

Just came back from a trip to Dubai . Stayed at Ibis MOE.Front office staff Madonna and Nestle were extremely helpful .., helping store luggage in their luggage room, extending check out time by an hour or so ....,

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Basic hotel - good value

Ocena na stronie TripAdvisor 4.0/5

Adrian W Solo travel - Opinia zatwierdzona w TripAdvisor

Clean, well run hotel. Well priced. God location, easy walk to Mall of Emirates. The tourist agent in the lobby is a great asset and help - a one stop shop to sort out your itinerary, especially if you don't have much time and want to make the most it.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good stay in Dubai and the hotel was a good surprise!

Ocena na stronie TripAdvisor 4.0/5

Seaside50756618647 Couples - Opinia zatwierdzona w TripAdvisor

Staff was very kind, reception, bar and travel desk made us feel like in our home.Very good price/quality and with a metro station at 10 minutes walking that was very good to move on the city.The transfer to the beach is a very good facility as the possibility to use the swimming pool of novotel (hotel together with ibis).Next visit i will choose you again.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Smoking small in the room on a non-smoking level

Ocena na stronie TripAdvisor 1.0/5

Nomad27825232605 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I've spent three days and my shirts smelled like I was in a smoking lounge for a week. It was very difficult to sleep in the condition. The aircon was even blowing more fumes into the room. The condition of the rooms show the age of the hotel. I will not return.

Dear Nomad27825232605, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Najnowsze opinie: 20

Partner: TripAdvisor

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