Novotel Dubai Al Barsha bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.379 ulasan

Novotel Dubai Al Barsha - Image 1
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Deskripsi

Keistimewaan hotel

  • WIFI gratis di seluruh hotel

  • Spa InBalance dari Novotel dan kolam renang luar ruang

  • Gratis antar-jemput setiap hari ke Mal terdekat dan pantai

  • 10 ruang pertemuan yang canggih

  • Berjalan kaki ke Stasiun Metro Insurance Market

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Lokasi hotel

Novotel Dubai Al Barsha

Seberang InsuranceMarket Metro, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
Uni Emirat Arab

GPS:25.112416, 55.188687

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Peringkat ALL  4.2/5  1.379 ulasan

Peringkat TripAdvisor  4.5/5  4.602 ulasan

Lovely Christmas lunch

Catatan Tripadvisor 5.0/5

Jodie B Ulasan TripAdvisor tersertifikasi

Christmas lunch was good, various options made it hard to decide on what to eat but it was lovely, Harshi and team was prompt with service

Hotel recommendation

Catatan Tripadvisor 5.0/5

Mic J Ulasan TripAdvisor tersertifikasi

Good rooms with the most Services , security, waiters not forgetting the cleaners who do the great job in making sure everything is OK in rooms we really appreciate everyone in the hotel it was a pleasure being in your hotel...hopefully we come again next year or soon.cheers guys I highly recommend the hotel

Good front desk but overall lot of room for improvement

Catatan Tripadvisor 2.0/5

RajeshC76 Ulasan TripAdvisor tersertifikasi

Our experience at Novotel Al Barsha was mixed, with one clear standout and several disappointing aspects. Khusboo at the front desk was an absolute delight and deserves special mention. She was warm, friendly, and genuinely helpful. She provided us with excellent guidance on tourist spots, handled our complaint regarding room size and amenities with empathy, and clearly explained the paid upgrade option—which we chose. The suite we moved into was very spacious and comfortably met our family’s needs. Her attitude and professionalism truly reflected what hospitality should feel like. Unfortunately, beyond the front desk, the experience declined significantly. In-room service was particularly poor. Simple requests such as clearing empty plates took excessively long—about 1.5 hours on the first day and around 45 minutes on the second. This is well below expectations for a hotel of this category. The food & beverage experience at the buffet restaurant was the most disappointing. Staff were generally unfriendly, rarely smiled, and showed little proactive service. There were long queues at the tea and coffee machines, no table service for beverages, and guests were never asked if they would like tea or coffee. Over a six-night stay, the breakfast buffet was largely repetitive, with almost no variation. On one occasion, we requested to speak with the restaurant manager during breakfast and were told he was on leave. The following day, we were informed that he was “busy.” When we asked if he could spare just two minutes, the server casually suggested that we try to find him ourselves while exiting the restaurant. This level of indifference was quite surprising and frankly unacceptable. In summary, Khusboo at the front desk was the sole bright spot in an otherwise underwhelming stay. While the upgraded suite was comfortable, the overall service—especially in-room dining and F&B—needs serious improvement. At present, except for the front desk experience, most other aspects are easily avoidable.

Best

Catatan Tripadvisor 5.0/5

anilbhatianilbh Ulasan TripAdvisor tersertifikasi

We visit al barsha novotel 365 for lunch.delicies food helpful staff.specialy HARSHI best service. We will come back again.

Disappointed

Catatan Tripadvisor 3.0/5

RGD111 Ulasan TripAdvisor tersertifikasi

The staff at Novotel al Barsha are extremely friendly and helpful. Special mention to Trinity at the pool bar for her professionalism and politeness. I have stayed several times at this hotel because of its convenient location. The public areas are very pleasing and clean. However, the bedrooms need refurbished especially the bathroom. The grouting in the tiles in the shower is filthy and no attempt is made to clean it. This is very unhygienic. Additionally, the carpets are dirty and need replaced. Over the years the variety of food in restaurant 365 has diminished , especially evening dinner, with one area which used to provide grilled meat and vegetables now non-operational. Very disappointing. Also, if you enjoy swimming the two pools are really lovely and clean but unfortunately, because of the high buildings receive only partial sun during summer and practically none in winter. All in all I’m afraid the negatives outweigh the positives and I would not recommended this hotel to my friends. Nevertheless I applaud the staff and would give them five stars but not the hotel in general.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.344 ulasan 9.7/10 Lokasi
  • 2.465 ulasan 7.3/10 Kamar
  • 4.927 ulasan 9.3/10 Pelayanan
  • 31 ulasan 9/10 Internet
  • 1.466 ulasan 7.3/10 Kebersihan
  • 914 ulasan 8.1/10 Sarapan
  • 624 ulasan 6.2/10 Kenyamanan
  • 112 ulasan 9.7/10 Kebugaran/olah raga

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