Hotel ibis Dubai Mall of the Emirates bintang 3

Catatan tamu Avis 4.2/5 6.032 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

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  • Saya dapat memanfaatkan harga khusus anggota

ibis Dubai Mall of the Emirates
Melihat pada peta
+ 17 Layanan

Keistimewaan hotel

  • Beberapa menit jalan kaki dari Mall of Emirates

  • Wi-Fi Gratis, Parkir Mobil Dalam-Ruang Pribadi

  • Kolam renang atas atap

  • Antar-jemput gratis setiap hari ke pantai

  • Beberapa menit dari Stasiun Metro Dubai

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Parkir dalam pribadi
  • Akses bagi tamu disabilitas
  • AC
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • CHECK-OUT DIPERPANJANG HINGGA PUKUL 17.00Layanan berbayar
  • Laundry
  • Penukaran mata uang
Katering
  • SarapanLayanan berbayar
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
  • Mesin camilan & minumanLayanan berbayar
Rekreasi dan aktivitas
  • Pusat kebugaran
Layanan bisnis
  • 1 Ruang pertemuan
Pesan informasi

Lokasi hotel

ibis Dubai Mall of the Emirates

2 A Street
Al Barsha Heights
P.O Box 283825
283825 dubai
united arab emirates

Tel: +97143823000

Faks: (+971)4/3823001

Check-in dari 14h00

Check out sampai 12h00

  • Dubai Metro :  Red Mall of the Emirates

  • Dengan pesawat

    DUBAI INTL AIRPORT Pada 20km / 12,43 mil

GPS :25.116528, 55.196111

Akomodasi kami

Kualitas tidur Anda adalah yang utama. Kamar modern, terhubung, kedap suara. Tempat tidur nyaman, tirai anti cahaya, ruangan kantor untuk bekerja, kenyamanan adalah prioritas utama. Setiap detail dipertimbangkan, dikembangkan, dan diuji dengan cermat.

Kamar dengan satu tempat tidur ganda dengan perlengkapan tempat tidur baru

  • Maks. jumlah orang: 2
  • Area: Dari 19 / 205 sq ft
  • Pemandangan: Sisi kota *

* Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Telepon langsung

Kamar dengan dua tempat tidur single dengan perlengkapan tempat tidur yang baru

  • Maks. jumlah orang: 2
  • Area: Dari 19 / 205 sq ft
  • Pemandangan: Sisi kota *

* Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Telepon langsung
Kamar

Restoran dan bar kami

AMICI

Jenis hidangan: Internasional

Nikmati hidangan tradisional Italia atau masakan Mediterania dalam suasana dengan harga terjangkau di Amici, restoran sepanjang hari berlisensi. Pilih berbagai hidangan favorit Mediterania dipadukan dengan minuman pilihan Anda.

Menu (PDF)

Makan malam

18:30 - 23:00

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

EZAZ BAR

Foto non-kontrak

Ezaz memiliki suasana meriah bergaya keren dan desain klasik. Tempat yang tepat untuk menikmati minuman pengantar tidur atau acara malam dengan teman-teman.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 1

  • Ukuran maksimal: 75

  • Kapasitas maksimal: 55 orang

  • Kapasitas perjamuan maksimal: 35 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
ibis Dubai Mall of the Emirates

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

6.032 ulasan

tripadvisor

Peringkat TripAdvisor 4.5/5

2.148 ulasan

2020 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2020

All safe & very helpful staff

Catatan Tripadvisor 5.0/5

helal u 25/07/2020 Ulasan TripAdvisor tersertifikasi

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

Catatan Tripadvisor 5.0/5

JoShang86 14/07/2020 Ulasan TripAdvisor tersertifikasi

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Quiet stay

Catatan Tripadvisor 4.0/5

X A 13/03/2020 Ulasan TripAdvisor tersertifikasi

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Great Location and poor service

Catatan Tripadvisor 3.0/5

G_p_p_k_l Couples - 06/11/2019 Ulasan TripAdvisor tersertifikasi

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good Hotel

Catatan Tripadvisor 4.0/5

bayodaniels Couples - 28/10/2019 Ulasan TripAdvisor tersertifikasi

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Excellent hotel

Catatan Tripadvisor 5.0/5

Chris W Couples - 18/07/2019 Ulasan TripAdvisor tersertifikasi

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

Catatan Tripadvisor 5.0/5

mrx698 Business - 01/06/2019 Ulasan TripAdvisor tersertifikasi

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Bad check in experience

Catatan Tripadvisor 2.0/5

lenazzzh Solo travel - 22/04/2019 Ulasan TripAdvisor tersertifikasi

The check in was a very bad experience. The online check in is useless since I waited so long. Besides, the receptionist had taken in charge someone who was after me, so unprofessional and disrespectful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Front office staff

Catatan Tripadvisor 4.0/5

Wander21426527106 Solo travel - 21/12/2018 Ulasan TripAdvisor tersertifikasi

Just came back from a trip to Dubai . Stayed at Ibis MOE.Front office staff Madonna and Nestle were extremely helpful .., helping store luggage in their luggage room, extending check out time by an hour or so ....,

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Basic hotel - good value

Catatan Tripadvisor 4.0/5

Adrian W Solo travel - 13/12/2018 Ulasan TripAdvisor tersertifikasi

Clean, well run hotel. Well priced. God location, easy walk to Mall of Emirates. The tourist agent in the lobby is a great asset and help - a one stop shop to sort out your itinerary, especially if you don't have much time and want to make the most it.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good stay in Dubai and the hotel was a good surprise!

Catatan Tripadvisor 4.0/5

Seaside50756618647 Couples - 22/11/2018 Ulasan TripAdvisor tersertifikasi

Staff was very kind, reception, bar and travel desk made us feel like in our home.Very good price/quality and with a metro station at 10 minutes walking that was very good to move on the city.The transfer to the beach is a very good facility as the possibility to use the swimming pool of novotel (hotel together with ibis).Next visit i will choose you again.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Smoking small in the room on a non-smoking level

Catatan Tripadvisor 1.0/5

Nomad27825232605 Business - 11/11/2018 Ulasan TripAdvisor tersertifikasi

I've spent three days and my shirts smelled like I was in a smoking lounge for a week. It was very difficult to sleep in the condition. The aircon was even blowing more fumes into the room. The condition of the rooms show the age of the hotel. I will not return.

Dear Nomad27825232605, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Awful

Catatan Tripadvisor 3.0/5

Arye  Friends getaway - 19/09/2018 Ulasan TripAdvisor tersertifikasi

30 minutes of waiting to check-in, no available rooms @17:33 hrs.and Twice they gave us disabled room without any information....no information about their facilities...nothing at all. Totally awful service.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Convenience at its best

Catatan Tripadvisor 4.0/5

dieter521 Couples - 20/07/2018 Ulasan TripAdvisor tersertifikasi

As always, we got what we expected from the Ibis Hotel. Quick early check-in, good internet, the bar and TV, and in walking distance to the Mall of the Emirates and several other interesting shops and restaurants. Best value for money.

Dear dieter521, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. We have shared your comments and praise with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. Thank you very much for your lovely comments, looking forward to hosting you again and again! Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates.

good stay

Catatan Tripadvisor 4.0/5

mabdelrazek5005 Business - 13/05/2018 Ulasan TripAdvisor tersertifikasi

the Internet speed and coverage is good the restaurant offers good breakfast rooms not bad cleaning is good but he didn't provide all towels. I suggest you to add some simple services like comb and slippers.

Dear mabdelrazek5005, Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We value the opinions of our guests and we are truly disappointed to read that you were not entirely satisfied with your stay. Providing our guests with the best hospitality and service has always been our mission. We have addressed the issue at hand and liaised with the respective department in making sure a repeat of the same will be avoided in future. We hope that we may have the pleasure and opportunity in providing you with excellent service and look forward to welcoming you back at our Hotel. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates

Bad

Catatan Tripadvisor 2.0/5

430gary Business - 10/05/2018 Ulasan TripAdvisor tersertifikasi

Booking made in advance was for King size bed, received twin single beds, with bad mattresses... no soft flat pillows available as requested. Had to wait a long time for a room to be made available, then given first available room which was not what was booked for in advance

Dear 430gary, Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met during your stay and apologize for any inconveniences this may have caused. The services we provide play an essential role in making our guests’ visit memorable, thus, the issues that you faced are not indicative of the standards we aspire to offer. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas in which our guests feel may need improvement. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates

27/28 April 2018 Stay

Catatan Tripadvisor 4.0/5

alfelicianov Business - 30/04/2018 Ulasan TripAdvisor tersertifikasi

The accommodation (room) was much better than the first stay, welcome fruits was provided. reception staff Ian and Glorie were great, very accommodating. Boiled egg at breakfast were available. Bar attendant were again great. overall comments - the stay was much better than the first.

Dear alfelicianov, Thank you very much for taking the time to share your experience and for having chosen to stay with us at Ibis Mall of the Emirates Dubai. We are delighted to read that we were able to meet your expectations during your stay. At Ibis we are fortunate to have committed and well-seasoned associates who make every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests needs are met and expectations exceeded by providing services and facilities of high level in value while creating warmly memorable experiences. We are pleased that you enjoyed your stay and certainly look forward to welcoming you back in the near future. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates

Perfect for a business trip

Catatan Tripadvisor 5.0/5

samermlb Business - 15/04/2018 Ulasan TripAdvisor tersertifikasi

Lovely location, impressive lobby and friendly welcome, Ismail on the front desk was excellent. The room was clean and very comfortable bed. I would not hesitate to book again for my next trip to Dubai. In addition the hotel is very well located on short walking distance to Mall of the Emirates and 2 metro stations.

Dear samermlb, Thank you for sharing this glowing feedback and for choosing to stay at Ibis Mall of the Emirates Hotel during your recent visit. Providing an unmatched guest experience is of paramount importance here at Ibis Mall of the Emirates Hotel and we are delighted to hear that you found the team so warm and welcoming. We have shared your comments and praise with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. Thank you very much for your kind comments, looking forward to hosting you at our Hotel in the near future. Best Regards, Sundeep PEECHARA General Manager Novotel Suites & Ibis Mall of the Emirates.

Great stay

Catatan Tripadvisor 5.0/5

957agataw Business - 12/01/2018 Ulasan TripAdvisor tersertifikasi

Great location, just right next to the Mall of the Emirates. Would like to thank all front office team for being sooo friendly, supportive and understanding!Due to the fact we were travelling, we arrived early and coming back our flight was later at night, we have requested early check in and late check out. Lovely ladies ( sorry, can’t remember their names) at the FO were very supportive and understood our needs, and would like to thank them all. We had an amazing stay and would definitely come back soon!

Dear 957agataw, Thank you for sharing this glowing feedback and for choosing to stay at Ibis Mall of the Emirates Hotel during your recent visit. Providing an unmatched guest experience is of paramount importance here at Ibis Mall of the Emirates Hotel and we are delighted to hear that you found the team so warm and welcoming. We have shared your comments and praise with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. Thank you very much for your kind comments, looking forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates.

Affordable comfortable stay

Catatan Tripadvisor 4.0/5

Stefan P Solo travel - 28/10/2017 Ulasan TripAdvisor tersertifikasi

After attending a conference in Dubai I spent an extra few days on my own expense and found this hotel quite a good deal. It's proximity to Mall of the Emirates was a plus. I was also happy to find many restaurants around the area and it is not too far from the metro and places of interest. The rooms are basic but fulfills all my basic needs.

Dear Valued Guest, Thank you very much for sharing your positive feedback and for the recommendation of Ibis Mall of the Emirates Hotel on TripAdvisor. We pride ourselves on affording an unparalleled level of hospitality to our valued guests, and we're pleased to hear the service was exceptional. We are always excited to hear when the warm hospitality due to extensive training and mentoring of our team leaves such a wonderful impression, and we thank you for sharing this so kindly. Thanks again, and we look forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates

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