Rixos The Palm Hotel & Suites bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 3.484 ulasan

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Keistimewaan hotel

  • Spa dan pusat kesehatan

  • Pusat kebugaran berperalatan lengkap

  • Outdoor swimming pools

  • Private Beach

  • Olahraga pantai dan olahraga air

Akomodasi kami

Lokasi hotel

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA
8808 DUBAI
Uni Emirat Arab

GPS:25.12174, 55.15351

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  3.484 ulasan

Peringkat TripAdvisor  5.0/5  9.774 ulasan

Sertifikat keunggulan 2024

Amazing second visit. Superb holiday

Catatan Tripadvisor 5.0/5

steved852 Ulasan TripAdvisor tersertifikasi

Just arrived back home after a 10 night stay at the Rixos. This was our second visit as we holidayed there in April 2023 as well. The hotel and staff are amazing, nothing is too much trouble, and everyone greets you as an old friend. We had a premium sea view room, the same one as we had the previous year (our request). How amazing to walk into the room to find it had been completely refurbished. It was absolutely beautiful and perfect for us. Reception is amazing, we requested a disability chair for the shower due to mobility issues. Before putting the phone down to reception there was a knock at the door and a young man appeared with the chair. Superb service. We felt this year that the hotel had improved even more than on our previous visit. The addition of Bar 1 is a fantastic upgrade and a great place to listen to live music, watch sport or generally relax with a drink. Service is efficient and speedy and no matter how busy they always had time for a chat and to ask how our day had been. Lovely to see the two ladies back in the pattiserie again, they remembered us from last year and it was like greeting old friends. We ate in all three Al a carte restaurant and the food, service and staff in all three are unbeatable. Nothing was too much trouble. Absolutely loved the addition of the air conditioning in the Bodrum restaurant and the sliding glass doors which allowed us to eat our meal whilst listening to the live singers and taking in the evening skyline. At Toro Loco we paid the supplement for the tomahawk steak and it was just perfection. Can’t praise it enough. A special shout out to Shenka from the pool bar team, again like greeting an old friend. So pleased to see he had been promoted to team leader, truly deserved, he leads by example and pleased the hotel noticed and rewarded this. He was so proud of his new role, and his level of service to guests was amazing. Also a special mention to the sunbed guys who go over and above to ensure you have a sunbed, perfect shade (if like me you prefer it) and put your towels out on your bed for you. They work so hard and deserve recognition. We genuinely cannot fault this hotel, nothing is to much trouble, no question to trivial to be asked. Made to feel so special whilst holidaying there. Beautiful hotel, perfect location and most of all exceptional staff. Infact we loved it so much we are currently in the process of looking to book again for May 2025 to celebrate our 40th wedding anniversary in such a special place. See you next year Rixos.

Dear Valued Guest, Thank you for choosing Rixos The Palm once again and for sharing your wonderful feedback with us! It's truly heartwarming to hear that you had such a memorable experience during your 10-night stay. We're thrilled that you appreciated the refurbishment of your premium sea view room and the outstanding service provided by our team, especially in response to your request for a disability chair. Your kind words regarding our newly added Bar 1, the patisserie, and our à la carte restaurants are greatly appreciated. We're delighted that you enjoyed the dining experiences and the enhancements made to Bodrum restaurant. Shenka and our dedicated pool bar team are thrilled to receive your special mention! We're proud of their commitment to providing exceptional service and are pleased to hear that their efforts have made your stay even more enjoyable. Thank you for recognizing the hard work of our sunbed team as well. We're grateful for your appreciation of their efforts to ensure your comfort and relaxation by the pool. Your loyalty and kind words mean the world to us, and we can't wait to welcome you back to Rixos The Palm to celebrate your 40th wedding anniversary in May 2025! Until then, please know that we'll be eagerly awaiting your return. Regards, Hotel Management

Amazing holiday

Catatan Tripadvisor 5.0/5

764AngelaD Ulasan TripAdvisor tersertifikasi

This hotel is fantastic, the staff are amazing and can’t do enough for you. Location is at the end of the palm so it takes approx 40mins to get into the city, you get free passes to the Waterpark at the Atlantis if you go with emirates holidays which is a huge saving and free shuttle bus from the hotel. The only down side was there is an unused area by the beach which looks like it could have been a pool and bar area this would make the hotel amazing if it was re constructed and in use. Highly recommend and will definitely return

Dear Valued Guest, Thank you for your wonderful review! We're thrilled you had a fantastic stay and enjoyed our amazing staff. Your feedback on the location and amenities is appreciated. We'll certainly consider your suggestion about the unused area. We can't wait to welcome you back for another great stay! Regards, Hotel Management

A much needed holiday.

Catatan Tripadvisor 5.0/5

359royj Solo travel - Ulasan TripAdvisor tersertifikasi

This was my fifth visit to the Rixos in just over 2 years, this time on my own as my wife “Wotsit”, who previously wrote our reviews, died in January this year. All the staff from pool attendants, life guards, bars, security, guest relations, restaurants and housekeeping could not have been kinder. Many of them asked about my wife and offered their condolences. Javed as usual, regularly asked if everything was alright or if I needed anything else. The chefs in the main buffet restaurant made my favourite dessert for me, even though it was not usually on the menu, a number of nights whether I asked for it or not. The other restaurants and the patisserie also looked after me very well and made sure I did not miss out on my favourite dishes. The bar staff around the pool and in bar1 remembered my favourite afternoon and evening drinks so I very rarely had to ask. The room which contained all the “goodies” I needed, was serviced to a high standard and the fridge restocked every day. I was a little unsure about going on holiday alone as I have never done this before, I needed not have worried. I had a far better time than I was expecting. Indeed, I intend to return later in the year. It is the staff that make this a “go to” hotel for me.

Dear valued guest, Thank you immensely for sharing your heartfelt feedback with us. It's with great sadness that we learned of "Wotsit's" passing, and our sincerest condolences go out to you during this difficult time. Your continued loyalty to Rixos The Palm over the years has been truly appreciated, and we're honored to have hosted you on your recent visit, albeit under different circumstances. We are deeply touched by your kind words regarding our team members and their unwavering dedication to ensuring your comfort and well-being throughout your stay. Your mention of Javed and our culinary team's thoughtful gestures truly warms our hearts. It's moments like these that remind us of the importance of personalized service and genuine care for our guests. We're glad to hear that your solo holiday exceeded your expectations, and we're humbled to have been a part of your healing journey. Rest assured, your second family at Rixos The Palm eagerly awaits your return later this year. Until then, please know that our doors are always open, ready to welcome you back with open arms. Warm regards, Hotel Management

Girls holiday

Catatan Tripadvisor 5.0/5

Tracey C Ulasan TripAdvisor tersertifikasi

I couldn’t fault this hotel. The service is impeccable! This is the second time I’ve been and I would highly recommend. It’s an all inclusive and well worth every penny. From pool to restaurants, there is no better service. They go above and beyond to make your stay memorable. From getting your sunbeds ready to mixing up any cocktail you want while you just relax by the pool. We always tip very well as these guys deserve every penny. Check out the Bodrum at the poolside, we went there most days for lunch and it’s a very personal experience. They know exactly what drinks you want and are extremely attentive. They made our last night very relaxed and special. Flowers on the table and all of our favourite drinks. Staff are extremely friendly and funny. I would recommend you book it soon!!

Dear valued guest, Thank you for your fantastic review! We're thrilled you had a memorable stay with us and appreciated our impeccable service. It's wonderful to hear you enjoyed the pool, restaurants, and the personalized experience at Bodrum. Our team will be delighted to hear your kind words. We can't wait to welcome you back soon for another exceptional stay! Regards, Hotel management

Best vacation ever

Catatan Tripadvisor 5.0/5

Cansu M Ulasan TripAdvisor tersertifikasi

We spent our holidays in rixos the palm and we are really happy with the stay. The room and the food is really good, they have everything what we like. We were looking for a family friendly hotel so that our children can also have fun and this hotel exceeded our expectations. The staff is really friendly and helpful. Our special thanks goes to bebo from the reception who helped us from the beginning til the end of our stay. He had always a smile on his face and our children loved him and always wanted to play with him. When we had questions we always approached Bebo and he always answered our question and followed our request. We will definitely come back again and Bebo is one of the reason.

Dear valued guest, We're delighted to hear you enjoyed your holiday at Rixos The Palm! It's fantastic you found everything from the room to the food to be excellent. We're especially glad our family-friendly atmosphere exceeded your expectations. Thank you for acknowledging Bebo's outstanding service; we'll make sure he knows. We can't wait to welcome you back soon! Regards, Hotel management

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