Rixos The Palm Hotel & Suites bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 3.340 ulasan

Rixos The Palm Hotel & Suites - Image 1
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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA, 8808 DUBAI, Uni Emirat Arab

Deskripsi

Keistimewaan hotel

  • Spa dan pusat kesehatan

  • Pusat kebugaran berperalatan lengkap

  • Outdoor swimming pools

  • Private Beach

  • Olahraga pantai dan olahraga air

Akomodasi kami

Lokasi hotel

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA
8808 DUBAI
Uni Emirat Arab

GPS:25.12174, 55.15351

Telepon
Fax +971 4 368 6697

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  3.340 ulasan

Peringkat TripAdvisor  5.0/5  9.858 ulasan

Sertifikat keunggulan 2024

Good value

Catatan Tripadvisor 5.0/5

827martinob Keluarga - Ulasan TripAdvisor tersertifikasi

Came here for the first time at half term we had a fantastic 3 bedroom room and used all the facilities there , the beach area is brilliant the staff are good and the food is of a very good standard we loved it and was good value for money so all in all good place

Absolutely Exceptional!

Catatan Tripadvisor 5.0/5

AltafP22 Keluarga - Ulasan TripAdvisor tersertifikasi

Our 4th time to this Paradise Island. The views from Rixos Palm is breathtaking and then you have the exceptional service from all the staff. Zaynah and Hazem were assigned to us from Checkin and were excellent and ensured all our needs were met even before asking! They smiled throughout and had the personalities. People is what makes a place to keep returning too! I hope for a 5th visit next year! Keep it up #rixosmoments

Solid good value hotel

Catatan Tripadvisor 4.0/5

JaimeC574 Ulasan TripAdvisor tersertifikasi

Having been to Dubai several times we knew this hotel as Ultra AI presents a different proposition so our expectations going in were adjusted accordingly from the luxury of hotels such as the Atlantis and Jumeriah hotels. The hotel has more a European 5* than a Dubai 5*. We stayed for 4 nights in a 2 bedroom family suite. The suite worked brilliantly as we have two older teens and having 2 bathrooms, 3 toilets, separate bedrooms and the living area was all helpful. The room bar the bathroom were a good standard and we particularly liked the large walk in wardrobe. The service on the whole exceeded our expectations particularly the great colleagues in Bar 1 and Toro Loco. The manager of Bodrum, Gaurav was amazing on our stay and provided a service well over and above and was a definite highlight. Tickets to Aquaventure were great and saved lots on paying for tickets . We got taxis both ways which were easy and cheap. The couple of things that let our stay down were the concierge service which comes with the suites we found to be very limited and they could not secure a pool cabana for our entire stay despite asking at check in. We could not book all the al carte restaurants we wanted before arrival due to demand despite emailing 20days before. The location of this hotel is also very out the way, had we never been to Dubai and wanting to do lots of sight seeing I think the journey back and forth would have been quite annoying.

Dear Valued Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We appreciate your honest feedback and are delighted to hear that you enjoyed many aspects of your time at Rixos The Palm Dubai. We’re thrilled that the 2-bedroom family suite suited your needs so well and that you found the space and amenities comfortable for your family. It’s wonderful to hear that you appreciated the large walk-in wardrobe and that the suite met your expectations. We are also delighted that you enjoyed the service at Bar 1 and Toro Loco, and I will be sure to pass along your kind words to our team, especially to Gaurav, for his exceptional service at Bodrum. It’s great to know that these experiences were highlights of your stay! I’m glad to hear that you found the Aquaventure tickets to be a great benefit and that the taxis to and from the park were both easy and affordable. We do apologize for the areas where we fell short of your expectations. I’m sorry to hear about the challenges you faced with the concierge service and the difficulty in securing a pool cabana for your entire stay. I will share your feedback with our team to review these aspects and improve our services moving forward. Regarding the availability of al a carte restaurant bookings, I regret that we were unable to meet your requests before your arrival. We are working on enhancing our reservation systems to better accommodate guest preferences. Thank you for your comments about our location. While we aim to offer a serene retreat from the city, we understand that it might not be ideal for those looking to explore Dubai’s many attractions extensively. We genuinely appreciate your feedback as it helps us to continuously improve our services. We hope to have the pleasure of welcoming you and your family back for another stay where we can provide an even better experience. If there’s anything specific you would like to discuss or if there’s anything we can assist with for your next visit, please don’t hesitate to reach out. Regards, Hotel Management

It’s an amazing trip and very fun activities

Catatan Tripadvisor 5.0/5

Nicole K Ulasan TripAdvisor tersertifikasi

Everything here is perfect, the service is awesome, who ever needs help they are right there to help him , and the management of the cars that take you from each point is really helpful and the end of the beach the lifeguard is very clever he will tell u everything u need to know about the sea.

Dear Valued Guest, Thank you so much for your fantastic feedback! We are absolutely thrilled to hear that you had such a positive experience at Rixos The Palm Dubai. We are delighted that you found our service to be awesome and that our team was always there to assist you. It’s also wonderful to hear that you appreciated the management of our transportation services and the helpful guidance provided by our lifeguard at the beach. Your kind words about our staff and the facilities truly mean a lot to us. We are grateful for your feedback and are glad to know that we could contribute to making your stay enjoyable and memorable. We look forward to welcoming you back to our resort for another amazing stay. If there is anything specific you’d like to experience on your next visit, please feel free to let us know! Regards, Hotel Management

Above and beyond!🙏🏻

Catatan Tripadvisor 5.0/5

Amaliya M Ulasan TripAdvisor tersertifikasi

Dear Team at Rixos The Palm Dubai, I am writing to express my sincere gratitude to your team, especially Kardelen🫶, Karen, and Yuliya from Kyrgyzstan🙏🏻. Speaking in familiar languages like Turkish and Russian made me feel doubly happy. For many days, they patiently and professionally assisted me with my room reservation. We had an issue, and they were incredibly helpful in resolving it. Their kindness made us feel at home, and we look forward to returning again and again.😄🙏🏻 Moreover, the ladies helped me get a discounted day pass, which we greatly appreciated.👌😄Thank you all so much for your exceptional service!🤝🙏🏻 Best regards, Amalya

Dear Valued Guest, Thank you so much for taking the time to share your kind words with us! 🫶 We are absolutely thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that their efforts to communicate in Turkish and Russian added to your enjoyment and made you feel at home during your stay. We are delighted to hear that they were able to assist you with your room reservation and resolve the issue effectively. Our team always strives to provide exceptional service, and it’s rewarding to know that their kindness and professionalism made a difference for you. It was our pleasure to offer you the discounted day pass, and we are glad you enjoyed it. We look forward to welcoming you back to Rixos The Palm Dubai for many more memorable stays! Thank you once again for your heartfelt feedback and for choosing our resort. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Regards, Hotel Management

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 941 ulasan 9.1/10 Lokasi
  • 1.817 ulasan 8.8/10 Kamar
  • 5.169 ulasan 9.7/10 Pelayanan
  • 13 ulasan 8.2/10 Internet
  • 2.818 ulasan 9.2/10 Makanan
  • 1.031 ulasan 9.2/10 Fasilitas
  • 956 ulasan 8.8/10 Suasana
  • 820 ulasan 9.2/10 Kebersihan

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