Rixos The Palm Hotel & Suites bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 1.914 ulasan

Rixos The Palm Hotel & Suites - Image 1
Rixos The Palm Hotel & Suites - Image 2
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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA, 8808 DUBAI, Uni Emirat Arab

Deskripsi

Keistimewaan hotel

  • Spa dan pusat kesehatan

  • Pusat kebugaran berperalatan lengkap

  • Outdoor swimming pools

  • Private Beach

  • Olahraga pantai dan olahraga air

Akomodasi kami

Lokasi hotel

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA
8808 DUBAI
Uni Emirat Arab

GPS:25.12174, 55.15351

Telepon
Fax +971 4 368 6697

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

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Peringkat ALL  4.8/5  1.914 ulasan

Peringkat TripAdvisor  4.8/5  11.199 ulasan

Sertifikat keunggulan 2024

Fantastic Christmas

Catatan Tripadvisor 5.0/5

Lavina1980 Ulasan TripAdvisor tersertifikasi

We stayed at the Rixos from 19-28 December with 2 children age 8 and 5. We had a fabulous stay. We had a standard room which was a fab size for 4 of us. Soda bed was a bit uncomfortable as we had to bed swap but main bed was comfortable. Really clean, lots of towels, good air conn and robes and slippers. Great customer service throughout in the buffets and by the pool. Went down 9ish for sun loungers and never a problem. Pool a good temp for this time of year and right on the beach. We ate at all à la cartes. Good was lovely in all, especially loved the Italian, service here was amazing. Our least favourite was the steak restaurant. Whilst the food was nice the service wasn’t the same at Italian, slightly slow and left plates on the table for a while and weren’t as attentive with drinks Buffet food was nice albeit a little repetitive. Fresh bbq meat some evenings. We found smaller buffet less busy for breakfast so liked going here. My husband is a foodie and knows hospitality and was impressed. People get and compare to tie Atlantis but you can’t. It’s not as hectic and such good value for money! Guest relations were always super helpful always checking in to see if all was ok and we had any issues and really helpful via WhatsApp for any issues/lost property. Drinks were great, all premium brands, not watered down and great cocktails. Always got crisps and nuts with drinks. Kids loved the kids club, asked to go. Clay making, Lego, Christmas activities, even evening shows and a disco if you want it. Could always get a table in the bar/restaurant. Evenings quite quiet and evening singers good but a bit repetitive. I imagine many guests go out at night which we did occasionally too. We would definitely go back for sure. Thanks for having us. Perfect way to spend Xmas!

Thank you Team Rixos

Catatan Tripadvisor 5.0/5

Mark W Ulasan TripAdvisor tersertifikasi

A good "all inclusive" experience that is to be recommended for families. Early morning arrival was met with the offer of breakfast as the room wasnt ready yet. Well organised and, as we found throughout our stay, service was really good. Our two bed suite was wonderful - huge and modern (altho the bathroom ceiling and grouting are showing their age). Pool areas are of two halves - we found the main building and pool area way too busy for us but the other, smaller pool and adjoining beach was much to our liking. Not enitrely sure why people feel the need to dart out early to reserve sun beds but certainly on the beach there was never a problem - indeed plenty of choice. Food was a strong point. Again, the Turquoise restaurant adjacent to the smaller pool seemed much quieter but we thoroughly enjoyed our breakfast and evening buffet offering and also ate in all three a al carte options. Shout out to Rupa (in L'Olivo) for her amusing but very personable style of service, and to Karina/ Carina on Guest Services for arranging a birthday treat for our son on Christmas Day, which transpired to be her birthday too. All in all, Rixos on the Palm is a sound offering. Mindful that the main pool area was busy and not to our liking, we still found the hotel big enough to cater for all tastes and would like to thank the team for a great family holiday.

Dear Mark, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us and that our team could make your experience memorable from the moment you arrived. It’s great to know that your suite, food, and overall service met your expectations. Your kind words about Rupa, Karina, and Carina have been shared with them, and they will be thrilled to know their efforts made a difference, especially arranging a special birthday treat for your son on Christmas Day — what a lovely coincidence with Karina’s own birthday! We appreciate your observations regarding the main pool area and some aspects of the suite bathroom, and we will take these points into consideration as we continue improving our facilities. It was our pleasure to host your family, and we look forward to welcoming you back for another memorable holiday at Rixos The Palm. Warm regards, Rixos The Palm Hotel & Suites Team

Toro loco

Catatan Tripadvisor 5.0/5

Colette P Ulasan TripAdvisor tersertifikasi

We booked Toro loco for our first night and it did not disappoint. The food was delicious and the staff could not do enough. We had a brilliant experience.

Dear Guest, We are delighted to hear that your first evening at Toro Loco was such a positive experience and that you enjoyed the delicious food and attentive service from our team. It is wonderful to know we could help make your stay start on a high note. We truly appreciate your kind words and look forward to welcoming you back again very soon. Warm regards, Rixos The Palm Hotel & Suites Team

Great Xmas away

Catatan Tripadvisor 5.0/5

dairyqueen41 Ulasan TripAdvisor tersertifikasi

Spent 5 nights away over the Xmas period the team are truly service driven and should be congratulated on there skills We went to 3 of the al a carte restaurants while there The most beautiful being the Italian - the greatest service the steak restaurant and the most dynamic views being the fish restaurants Buffet breakfasts was plenty and dinner options great choice The only disappointment are the adults of families that think that as they are on holiday they can let there children run wild and not respect the team nor the location of this beautiful hotel Well done team Rixos -shame on the families that don’t respect where they are

Dear dairy, Thank you very much for taking the time to share your wonderful review following your Christmas stay with us. We are truly delighted to hear that you enjoyed your festive getaway and that our team’s service left such a positive impression. Your kind words about our à la carte restaurants are greatly appreciated. It is especially pleasing to know that you enjoyed the Italian restaurant’s ambiance, the exceptional service at the steak restaurant, and the dynamic views at the fish restaurant. We are also glad you found our buffet breakfast and dinner options to your satisfaction. Your appreciation has been shared with our team, who take great pride in delivering memorable experiences to our guests. We do regret to hear about your disappointment regarding the behavior of some guests’ children. Please rest assured that we continuously strive to maintain a respectful and enjoyable environment for all our guests, and your feedback has been noted for further attention. Thank you once again for your kind comments and for recognizing our team’s efforts. We hope to have the pleasure of welcoming you back to Rixos for another memorable stay in the future. Warm regards, Hotel Management

Food in Rixos

Catatan Tripadvisor 5.0/5

Sioned P Ulasan TripAdvisor tersertifikasi

Amazing! Lovely steak and pinapple on fire!!! Amazing food in Loco! Waiter Fatih and Niraj 👌👌👌 🔥🔥🔥 will be back!!

Dear Sioned, Thank you so much for your amazing review! 🌟 We’re delighted to hear that you enjoyed the steak and the pineapple on fire at L’Olivo Loco — it’s wonderful to know the food made such an impression. A special thank you for recognizing Fatih and Niraj; we will be sure to share your kind words with them. 👌🔥 We truly look forward to welcoming you back again very soon for another fantastic dining experience. Warm regards, Rixos The Palm Hotel & Suites

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 810 ulasan 8.9/10 Lokasi
  • 1.371 ulasan 8.9/10 Kamar
  • 4.399 ulasan 9.7/10 Pelayanan
  • 10 ulasan 8.1/10 Internet
  • 2.165 ulasan 9.4/10 Makanan
  • 788 ulasan 9/10 Suasana
  • 713 ulasan 9.3/10 Fasilitas
  • 662 ulasan 9.3/10 Kebersihan

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