Rixos The Palm Hotel & Suites bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 1.863 ulasan

Rixos The Palm Hotel & Suites - Image 1
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East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA, 8808 DUBAI, Uni Emirat Arab

Deskripsi

Keistimewaan hotel

  • Spa dan pusat kesehatan

  • Pusat kebugaran berperalatan lengkap

  • Outdoor swimming pools

  • Private Beach

  • Olahraga pantai dan olahraga air

Akomodasi kami

Lokasi hotel

Rixos The Palm Hotel & Suites

East Crescent Plot 40, Palm Jumeirah, 18652 Dubai, UEA
8808 DUBAI
Uni Emirat Arab

GPS:25.12174, 55.15351

Telepon
Fax +971 4 368 6697

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  1.863 ulasan

Peringkat TripAdvisor  4.8/5  11.283 ulasan

Absolutely fantastic, 5*

Catatan Tripadvisor 5.0/5

chlo312 Ulasan TripAdvisor tersertifikasi

5* hotel - food, hospitality, service is exceptional. Khem from the breeze bar is very friendly and exceptionally helpful. All staff go above and beyond!

Dear Guest, Thank you very much for taking the time to share your wonderful feedback with us. We are truly delighted to know that you had an absolutely fantastic experience and that our food, hospitality, and overall service exceeded your expectations. Your kind words about Khem from the Breeze Bar are sincerely appreciated, and we will be sure to recognize him for his friendly, helpful, and exceptional service. It is especially rewarding to hear that our team went above and beyond to make your stay memorable, as this is exactly the level of service we strive to deliver to every guest. We very much look forward to welcoming you back to Rixos The Palm Hotel & Suites for another outstanding stay. Warm regards, Rixos The Palm Hotel & Suites

Fantastic steakhouse

Catatan Tripadvisor 5.0/5

Petelebrun Ulasan TripAdvisor tersertifikasi

Best meal of the trip, delicious starters and steak main course was done perfectly. Service was fantastic, couldn't fault. Wagyu sushi was 5*

Dear Petelebrun, Thank you for sharing your fantastic feedback with us. We are delighted to hear that your dining experience at our steakhouse was the highlight of your trip and that you enjoyed the delicious starters, perfectly cooked steak, and our Wagyu sushi. It is especially rewarding to know that both the food quality and the service met your expectations and left such a strong impression. Your kind comments will be shared with our culinary and service teams, who will be thrilled to receive this recognition. We truly appreciate your review and look forward to welcoming you back to Rixos The Palm Hotel & Suites for another exceptional dining experience very soon. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Second visit that’s exceeded our expectations

Catatan Tripadvisor 5.0/5

Tedsterlondon_UK Ulasan TripAdvisor tersertifikasi

Our second visit (last time was December 2018) and it has so far exceeded our expectations. Incredibly friendly staff and the food has been excellent. Our server Art in Turquoise, where we have eaten most days, is wonderful and very attentive remembering what we like to drink. The food choice is very impressive and the food quality is outstanding. Our room is incredibly comfortable especially the bed. So whether we have been relaxing in our room, or by the pool, or having a drink at one of the many bars or eating it’s the perfect holiday experience! We hope to be back soon! Overall it’s another 5 star stay.

Dear Tedsterlondon_UK, Thank you very much for taking the time to share your wonderful review following your second stay at Rixos The Palm Hotel & Suites. We are truly delighted to know that your return visit has exceeded your expectations after several years — this means a great deal to us. It is fantastic to hear your kind comments about our friendly team and the excellent quality and variety of our food. We are especially pleased to know that Art at Turquoise made such a positive impression with his attentive and personalized service. Remembering your preferences is exactly the level of care we aim to deliver, and your praise will certainly be shared with him. We are also glad that you found your room exceptionally comfortable, particularly the bed, and that you enjoyed relaxing throughout the resort — from the pool and bars to our dining venues. Knowing that every part of your stay contributed to what you describe as the perfect holiday experience is truly rewarding. Thank you once again for your loyalty and your 5-star rating. We very much look forward to welcoming you back again soon for another outstanding stay. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Fabulous hotel

Catatan Tripadvisor 4.0/5

Anne S Ulasan TripAdvisor tersertifikasi

This was our second visit - we stayed for four nights on our way home from Australia. It’s a great place to recharge before flying home. We love the food - excellent quality and choice. The staff are super friendly. Always a smile and good morning. Would like to say a big thank you to Majod who kept our room spotless. And left pretty bed decorations! We did have one incident when our room hadn’t been serviced at 5pm. We spoke to reception and got it sorted. However the young lady whose first response was we had left dnd on, should consider not instantly putting the blame on the customer!!!! The cleaner had missed us! All sorted though. Be aware there are lots and lots of children here. We found areas in the day for quiet relaxing, however the restaurants can get really noisy with children. We avoided Turc after our first night - it was horrendous!!! Children screaming and running around. An adults only area would be great in that restaurant…….

Dear Anne, Thank you very much for taking the time to share such a detailed and honest review following your second stay at Rixos The Palm Hotel & Suites. We truly appreciate your loyalty and are delighted you chose our hotel again as a place to recharge before your journey home. We are very pleased to know that you enjoyed the quality and variety of our food, as well as the warm and friendly attitude of our team. Your kind words about Majod are especially appreciated — keeping your room spotless and adding thoughtful touches such as bed decorations reflects the care we strive to provide. Your compliments will certainly be shared with him. We sincerely apologize for the inconvenience you experienced with the delayed room service and for the way the initial response was communicated. Your feedback is taken very seriously, and we agree that concerns should always be addressed with empathy and without assumptions. We are pleased the matter was resolved, and your comments will be used constructively to further coach our team. Thank you also for sharing your perspective regarding the family-oriented nature of the resort. As a popular destination for families, especially during peak periods, some areas can indeed be lively. We appreciate your suggestion regarding adults-only zones and will be happy to share this feedback with our management team for consideration. Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with an even more seamless and relaxing experience in the future. Warm regards, Guest Relations Team Rixos The Palm Hotel & Suites

Service

Catatan Tripadvisor 5.0/5

Road51076779834 Ulasan TripAdvisor tersertifikasi

It’s was really great evening in nargile bar Jeshika she was really kind and polite with her service was excellent Really recommend this place for good vibes and service Even hotel was really good all staff was kind Really like this place

Dear Guest, Thank you very much for sharing your feedback with us following your visit to Rixos The Palm Hotel & Suites. We are delighted to know that you had a great evening at the Nargile Bar and that Jeshika provided kind, polite, and excellent service. Your recommendation and kind words about the positive vibes truly mean a lot to us, and we will be sure to pass on your compliments to her and the team. It is also wonderful to hear that you found the hotel enjoyable and that our entire staff contributed to making your experience a pleasant one. We are grateful for your support and look forward to welcoming you back again very soon. Warm regards, Rixos The Palm Hotel & Suites

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