فندق Novotel RJ Santos Dumont 4 نجوم

ملاحظة أراء العملاء 4.3/5 9,029 أراء

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Novotel RJ Santos Dumont
انظر على الخريطة
+ 20 الخدمات

خدمات الفندق الإضافية

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Five event rooms for up to 60 people

  • Hotel in Rio de Janeiro near the OAB and the Public Prosecutor's Office

  • 5-minute walk to Rio de Janeiro Santos Dumont Airport

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 12h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات ادفع
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • Kids' Club for children aged 0 to 16 years
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرة ادفع
  • مغسلة ملابس عامة
  • حامل الأمتعة
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
الترفيه والأنشطة
  • مركز اللياقة
  • ساونا
  • Kids' Club for children aged 0 to 16 years
خدمات الأعمال
  • غرف للاجتماعات9
  • ركن الإنترنت على جهاز Mac

موقع الفندق

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080 rio de janeiro
البرازيل

الهاتف: +552135068500

تسجيل الوصول من 12h00

تسجيل المغادرة حتى 12h00

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • بالطائرة

    SANTOS DUMONT عند 0.5كم / 0.31 ميل

  • بالطائرة

    TOM JOBIM عند 20كم / 12.43 ميل

  • بالقطار

    CINELANDIA عند 0.9كم / 0.56 ميل

نظام تحديد المواقع العالمي (GPS):-22.908075, -43.169857

الإقامات المتوفرة لدينا

Room Office - Apartment without bed adapted as an officeالصورة غير التعاقدية

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25 / 269 sq ft
غرفة

مطاعمنا وباراتنا

365

نوع المطبخ: إقليمي

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

365

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 9

  • أقصى حجم: 200 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 190 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 110 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
Novotel RJ Santos Dumont‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.3/5

9,029 أراء

tripadvisor

تقييم TripAdvisor 4.0/5

1,541 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Novotel

ملاحظة Tripadvisor 4.0/5

GustavoKruger Business - 02/12/2019 تقييم TripAdvisor المعتمد

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

ملاحظة Tripadvisor 4.0/5

rowik2019 Family - 20/11/2019 تقييم TripAdvisor المعتمد

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

ملاحظة Tripadvisor 2.0/5

CEFM1974 Business - 07/09/2019 تقييم TripAdvisor المعتمد

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

NOVOTEL SDU

ملاحظة Tripadvisor 5.0/5

GustavoKruger Business - 11/04/2019 تقييم TripAdvisor المعتمد

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Great Stay

ملاحظة Tripadvisor 4.0/5

Winston J Solo travel - 27/09/2018 تقييم TripAdvisor المعتمد

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Don t recommend

ملاحظة Tripadvisor 1.0/5

tfontes2018 Business - 11/05/2018 تقييم TripAdvisor المعتمد

Expensive , nothing included, had problems with the AC as soon as I arrived to my room from a long day s work and had to be moved to another room after two employees came to try to fix the AC. Fairly dissapointed to say the least

Dear TFontes2018 we would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced at your stay. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best Regards, Marcio Ramalho General Manager

Credit card on check in

ملاحظة Tripadvisor 2.0/5

Aline C Friends getaway - 28/09/2017 تقييم TripAdvisor المعتمد

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk regarding your check in. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Nice Stay!

ملاحظة Tripadvisor 4.0/5

Winston J Solo travel - 30/03/2017 تقييم TripAdvisor المعتمد

I chose this hotel simply because of the excellent location, and because I do believe it is good value for money. This is my fourth stay here, and I will be back. I was very pleased with the room , and the good intentions exhibited by the staff.

Dear Winston, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Excellent stay

ملاحظة Tripadvisor 5.0/5

EdilsonFSantos Business - 02/02/2017 تقييم TripAdvisor المعتمد

Excellent stay. I am very happy for hospitallity and great reception.. Very goog location. Near of the airport Santos Dumont and very close downtown of Rio de Janeiro. I am very happy. Excellent stay.

Dear Edilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Fast trip

ملاحظة Tripadvisor 4.0/5

M5992LTcarlosm Couples - 17/12/2016 تقييم TripAdvisor المعتمد

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe, so be careful walking around late at night.

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias General Manager

Good Location Near to Airport

ملاحظة Tripadvisor 4.0/5

Thomaz_27 Business - 16/12/2016 تقييم TripAdvisor المعتمد

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive, I finished eating by 10:25 PM and I wanted to order a desert but, it was refused by the waiter because the eating area of the bar closes at 10:30PM. Very bad !!

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

RJ

ملاحظة Tripadvisor 3.0/5

pedroaldo Business - 13/12/2016 تقييم TripAdvisor المعتمد

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

Calm, Quiet and close of the office

ملاحظة Tripadvisor 5.0/5

jos_celiot Business - 06/12/2016 تقييم TripAdvisor المعتمد

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias

Very good but keep away for restaurant service

ملاحظة Tripadvisor 4.0/5

Fabio M Business - 18/07/2016 تقييم TripAdvisor المعتمد

Very good restaurant however a bad experience in restaurant. Delay to attend, delay to prepare drink, delay to bring the bill and there is no wine in the menu. Very bad experienc in the restaurant. Idont recommend. And the only option to eat around (without take a taxi) is the Ibis. ( that is been the best option comparing to novotel)

Prezado Fabio, Agradecemos imensamente por dedicar o seu tempo compartilhando suas valiosas impressões. Sua avaliação é nossa melhor ferramenta para podermos continuamente melhorar nossos serviços. Sinto muito por não termos alcançando suas expectativas e ofereço as minhas mais sinceras desculpas por todo o inconveniente causado durante sua estada. Valorizamos muito nossos hóspedes e todos os seus comentários serão analisados e levados em consideração. Agradeço mais uma vez por compartilhar suas impressões e espero recebê-lo de volta em um futuro próximo para ter a oportunidade de servi-lo melhor. Atenciosamente, Renato Dias

Convenient and handy

ملاحظة Tripadvisor 4.0/5

RobRoyS_oPaulo Business - 25/04/2016 تقييم TripAdvisor المعتمد

I use to stay at this Hotel in most of my business trips to Rio and it is very conveniently located for this purpose, close to the domestic airport and within walking distance to the financial center. Nice installations, courteous reception staff, only drawback is still the restaurant services, very slow and in this stay with the "rechaud" equipment not working properly that led to the buffet dishes being cold.

Dear RobRoyS_oPaulo, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias General Manager

Next to the airport and certainly one of the best options available in downtown Rio

ملاحظة Tripadvisor 4.0/5

cmayr Solo travel - 03/03/2016 تقييم TripAdvisor المعتمد

There are only a few good hotels in downtown Rio and this is among the better ones. Next to the airport and in a walking distance to the center you might consider this one if touristim around and beaches are not among your priorities.

Dear Guest cmayr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renato Dias General Manager

Great time!

ملاحظة Tripadvisor 4.0/5

kaowinston Solo travel - 20/02/2016 تقييم TripAdvisor المعتمد

This is my third time at this Novotel Santos Dumont hotel, and I must state that I absolutely enjoyed my stay. They provided excellent service, and certainly value for money. Given another chance to visit Brazil and Rio de Janeiro, I will stay here again.

Wonderful staff - great hotel

ملاحظة Tripadvisor 5.0/5

Clay001 Solo travel - 16/02/2016 تقييم TripAdvisor المعتمد

Came back to Novotel Rio St Dumont and don't regret it. The staff is superb, giving very good tips on the city and also on the transport system. The fitness room could have better machines (more weights).

Good Hotel for trips

ملاحظة Tripadvisor 4.0/5

Glopes34 Business - 24/01/2016 تقييم TripAdvisor المعتمد

comfortable hotel like all Novotel hotels. Need more staff during rush hours avoiding long time during check-in/check-out. Parking staff needs to be more proactive and as in the other Novotel better having parking bill under Hotel responsibility. If you have to take plane, it is the right place to stay, otherwise I don't recommend - it is not a friendly neighborhood - nothing to do nearby.

CONVENIENT LOCATION

ملاحظة Tripadvisor 4.0/5

RobRoyS_oPaulo Business - 18/01/2016 تقييم TripAdvisor المعتمد

Another weekly stay at the Novotel Santos Dumont in Rio. Location is very good, just across the road from the domestic airport and close to most business clients and our local office. Only drawback is that at night downtown is empty and therefore dangerous to walk around, so if you want to go to a nice restaurant, movie theater or anything else you have to get a taxi. Otherwise, nothing to crictisize, accomodation is good, staff very courteous and a good breakfast buffet.

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