ibis Cannes Mandelieu 3 stars

Customer review rating (ALL Rating) 4.2/5 562 reviews

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802 Boulevard des Ecureuils, 06210 MANDELIEU LA NAPOULE, France

Description

Hotel extras

  • Bar with coworking table accessible all day

  • Hotel in the city center, opposite Monoprix and the shopping mall

  • Free 200-space car park adjacent to the hotel

  • 1076 sq. ft. (100 m²) of modular rooms

  • Fitness center open 9am-10pm

Our accommodation(s)

Hotel location

ibis Cannes Mandelieu

802 Boulevard des Ecureuils
06210 MANDELIEU LA NAPOULE
France

GPS:43.545711, 6.940333

Telephone
Fax +33 4 93 90 43 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Come and relax in our bar. People gather at the ibis bar at all times of the day for a bit of me time and to try our snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  562 reviews

TripAdvisor Rating  3.5/5  403 reviews

Excellent service. PErfect location. 19 degrees in the room is perfect.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

PErfect!

Dear E., Thank you for sharing your experience with us! Your satisfaction is our greatest reward! Hope to welcome you again. Best regards Magali, Director

Enjoyed my Stay!

Customer review rating 4.5/5

R. B. Friends - Confirmed reviews ALL

Although the room felt smaller than what we have here in NA. I didn't hang out in the room all day as I was out in morning and back in the evening, so it was fine. The hotel was extremely well kept and I enjoyed the excellent breakfast - eggs, bacon, pancakes! The neighborhood was great too. There are some great restaurants and a Monoprix across the street! I was there for the 2024 Cannes Film Festival. The bus stop was a 5 minute walk around the corner and it took roughly 45-60 minutes to get to downtown Cannes for the event. That was fine as busfare was around $2 each way. I would and will stay again next year!

Thank you Mr B. for sharing your experience with us ! Your satsifaction is our best award ! Sincerly Magali, director

THE WORST HOTEL EXPERIENCE!! (OF MY LONG ROAD WARRIOR LIFE)

TripAdvisor rating 1.0/5

T9860UA TripAdvisor review

This hotel was very mediocre as a hotel (the shower drain was so backed up the water flooded the floor every use) but their front desk treatment and horrible business practices made this THE WORST HOTEL EXPERIENCE of my life! As a long time road warrior and filmmaker who has stayed at many hundreds of hotels worldwide, I got a last minute Cannes invite and initially booked one night through the HOPPER travel app. On reflection I then booked a second night using the same app. Two difference reservations PAID in total for both on the app...with email and app confirmations AND confirmation of charges on my credit card. AND YET...upon check in, the desk clerk initially couldn't find confirmation of the second night's payment, despite showing her my HOPPER receipt. She searched further and then seemed have an AHA moment and said " found it...all is good" and handed me the room key. SO IMAGINE MY SURPRISE on check out two days later, a very smarmy clerk started to grill me on needing to pay for the second night as he couldn't find it in his system. The infuriating thing was this man's unwavering treatment of a legitimate paying customer as if I were some street con trying to scam a free night. (???!!!) When the manager of the day got involved and couldn't "find" payment either DESPITE seeing both my Hopper receipt but a read out of my credit card being charged, (WHAT MORE COULD THEY POSSIBLY NEED??!!) I was informed I needed to use my card to repay AGAIN to be able to leave or the authorities would be called. WTF???? I'd been concerned but polite till now...this really was the last straw. The manager also informed me that she had NEVER HEARD OF HOPPPER as a booking agent for them. ( Really? Hopper has a different story saying they have had a long history with Ibis hotels...hmmmm...a suspect excuse) I gave my card but informed them I would use any and every means to spread the word on their horrible business practices both on social media and at their corporate offices. The manager looked pained but gave no concession and tried a lame " I understand" to which I just shook my head and said "NO!...IF YOU REALLY DID YOU WOULD HAVE HANDLED THIS VERY DIFFERENTLY!" and quietly walked out. Upon return home, I called HOPPER to tell the story and confirm I had paid...the first times. They took the ball and spent all week trying to get a response from the hotel to no avail. I took 3 increasingly urgent additional emails from HOPPER to get a response from this awfully managed hotel. After a protracted exchange, the hotel 9 days later finally refunded my account...but only after reluctantly saying "despite this going against our policies (???!!! Stealing funds is your policy?) and the matter was messily resolved. I WILL NOT ONLY NEVER USE THIS HOTEL AGAIN BUT THEIR ENTIRE CHAIN...if this is how their management treats valid conflicts...and will post this anywhere I can to ALERT OTHERS TO THEIR MISHANDLING AND OUTRIGHT ATTEMPTS TO STEAL ADDITIONAL FUNDS FROM CUSTOMERS...which is how it played out until they were called out on this. If I hadn't complained and followed up myself, I can assure you IBIS HOTELS would have gladly kept the additional night's funds. STAY AWAY...FIND ALTERNATIVE HOTELS. Period.

Dear Sir, I knew your comment would be here soon. To inform trip advisor users of the real situation, please note that the payment for your second night never reached us. You showed us a payment made to Hopper, which in no way proves that it was intended for our hotel. You could have booked another hotel and shown me the same payment. We never received an email from Hopper after your departure, no one tried to contact us, and we did not refund your room because there was no reason to do so. Furthermore, I never threatened to call the authorities, this is a lie. I remained courteous and tried to understand your situation, but your condition did not allow any dialogue. Your comment does not reflect reality. Fortunately, we have no payment problems with our other 21,000 annual customers. Sincerely,

Comfy and safe for women

Customer review rating 4.0/5

Caroline Business - Confirmed reviews ALL

Just stayed overnight while travelling. All was friendly and well. Thank you.

Dear Caroline, thank you for sharing your experience with us! Hope to welcome you again soon. Magali, directrice

Easy access, well located, free parking (too bad the parking elevator was out of order)

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Outstanding staff, very helpful and professional.

What a gorgeous christmas gift ! Thank you for this amazing 10. Your satisfaction is our unique motivation. All the team wishes you a happy new year and hope to see you soon. Magali, Director

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Other web-users rate our hotel

  • 201 reviews 9/10 Location
  • 305 reviews 5.6/10 Room
  • 248 reviews 8.4/10 Service
  • 5 reviews 6.2/10 WiFi
  • 139 reviews 8.5/10 Breakfast
  • 117 reviews 5.8/10 Cleanliness
  • 22 reviews 2.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.