アパートホテル アダジオ エディンバラ ロイヤル マイル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 942 件のレビュー

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231 Canongate, EH8 8BJ エディンバラ, イギリス

説明

ホテルのその他の情報

  • 店や主なアトラクションに近いロイヤルマイルの中心部に立地

  • ウェイバリー駅から徒歩10分

  • 公共交通機関へのアクセス良好

  • 24時間営業のミニマーケット(フロント内)

  • フィットネスセンターは毎日24時間ご利用可能

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ホテル所在地

アパートホテル アダジオ エディンバラ ロイヤル マイル

231 Canongate
EH8 8BJ エディンバラ
イギリス

GPS:55.950897, -3.182251

電話番号
ファックス +44 131 322 8298

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

2 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  942 件のレビュー

トリップアドバイザーの評価  4.3/5  1,040 件のレビュー

Very good place to stay

トリップアドバイザーの評価 5.0/5

Desiree1969 トリップアドバイザー認証口コミ

Went tk Edinburgh with my dear daughter for 4 days,stayed at this hotel. Just a short walk to Royal Mile. Nice hotel personel and goos breakfast!.

Great stay

トリップアドバイザーの評価 4.0/5

amichael トリップアドバイザー認証口コミ

I would give the hotel 4 star and not 5. the location is very good, staff were helpful, you do not get maid service everyday, which is ok with me.

Hello, Thank you for your review. I’m glad to hear you enjoyed your stay, found our location very good, and appreciated the helpfulness of our staff. For context, as an aparthotel we do not provide daily maid service for short stays, which is part of our service model, and I’m pleased to know this suited your preferences. We look forward to welcoming you back on your next visit to Edinburgh! Kind regards, Craig Operations Manager

The worst of hygiene

トリップアドバイザーの評価 1.0/5

Coastal38358828146 トリップアドバイザー認証口コミ

I had the worst experience of staying. I found mice in places where I threw away waste, and the washing machine installed underground was not properly sanitized. The dishwasher was full of oil. When pointed out by accor's review, Craig, the staff, pointed out in a very rude and determined tone, as if it was the customer's fault for not informing him during his stay. Staff is rude, and they will always provide the worst service to our customers. It is not appropriate even for accor's properties. I never recommend it.

Hello, Thank you for your review. I have been in touch to follow up regarding your remarks. Kind regards, Craig Operations Manager

Disappointing second stay

トリップアドバイザーの評価 3.0/5

Sally T トリップアドバイザー認証口コミ

We stayed at Adagio Edinburgh last year and loved it so went this year with our family. Things have really changed, firstly they advertise a/c but this year you could only set it to 70° which did not cool room down (even though it was only 65° outside), the hallways were so hot from heating, it made you sweat when you walked down hall. We spoke to front desk and they said all the heat a/c was controlled from another location. Opening windows wasn't an option as we were near patio and people smoke out there (sone nights cigars which make our room smell of strongly of smoke. We were so hot and uncomfortable at night. We did figure out that if you leave spot light on in bathroom that keeps the fan on overnight, which helped a little. Our shower did not work the first morning and the front desk came down and used a screwdriver to fix it, then asked maintenance to replace controls. Maintenance came and said now it was working it was not necessary to replace. Next morning our shower did not work again!! Front desk came back again with screwdriver and asked why it had not been replaced. I explained and she did get it replaced that day. I am not sure if this hotel has changed management or what but if anyone from US wants a hotel with real a/c this is not the hotel for you.

Hello, Thank you for taking the time to share such detailed feedback about your second stay with us. I’m truly sorry to hear that your experience this year did not match the positive one you had previously, and I understand how disappointing that must have been, especially when travelling with family. I apologise for the issues you encountered with the air conditioning and the heat in the hallways. For context, our hotel does have onsite control of the system, and the comment you received would have referred to the computer interface we use to adjust and monitor settings. I’m sorry if this wasn’t explained more clearly at the time, and I understand how the temperature in your room and the hallways affected your comfort. I’m sorry as well for the repeated problems with your shower. While I’m glad the front desk team acted quickly to assist and eventually had the controls replaced, I regret the inconvenience and frustration caused by the delay in resolving the issue. I appreciate you returning to stay with us and sharing your honest feedback, and I hope we can restore your confidence in us should you choose to visit again. Kind regards, Craig Operations Manager

A good base for fun on the Royal Mile

トリップアドバイザーの評価 4.0/5

CityHiker73 トリップアドバイザー認証口コミ

The location is really great. Rooms are actually very small apartments. Our studio had a murphy bed, complete kitchen including dishwasher, and bathroom. The rooms were clean, and the elevators ran well. People at the front desk were helpful. We opted not to have the breakfast, which is available for 20 pounds each. A bonus was the small shop down the street that sold beverages, fresh fruit, fresh bakery, cheap postcards, and more.

Hello, Thank you for your review. I’m glad to hear you enjoyed our great location on the Royal Mile and that your studio apartment was clean, well equipped, and convenient, with a full kitchen and bathroom. It’s great to know that the front desk team were helpful during your stay, they'll appreciate knowing this. We hope to welcome you back on your next visit to Edinburgh! Kind regards, Craig Operations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,329 件のレビュー 9.7/10 ロケーション
  • 2,442 件のレビュー 6.9/10 客室
  • 1,719 件のレビュー 8.1/10 サービス
  • 72 件のレビュー 5.1/10 インターネット
  • 876 件のレビュー 6.2/10 清潔さ
  • 511 件のレビュー 6.7/10 朝食
  • 17 件のレビュー 5.3/10 バー＆飲料

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周辺の他の施設

エジンバラのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。