ibis Basel Bahnhof 2.5성

고객 평점 (ALL 평가) 4.6/5 1,558 리뷰

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호텔설명

호텔 추가 정보

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

숙박

호텔 위치

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,558 리뷰

TripAdvisor 평가  4.0/5  1,136 리뷰

2024으뜸 시설

Very convenient

트립어드바이저 평점 4.0/5

Mark R TripAdvisor 인증 리뷰

Rooms somewhat basic but reasonably priced for Switzerland. Very convenient location around the corner from the train station. Getting to the airport is also extremely easy, especially with the included public transit pass. Breakfast was quite good.

Dear Mark R, Thank you for your positive feedback! We are delighted that you found our location convenient and enjoyed our breakfast offerings. Your comments about the room amenities are appreciated, and we strive to provide value during your stay. Best regards, ibis Basel Bahnhof

Short stay

트립어드바이저 평점 3.0/5

philiplk Solo travel - TripAdvisor 인증 리뷰

I stayed here for a night. The location is convenient about a 5 min walk from the basel main train station. Room is modest and I had to ask for a kettle from the reception. Bathroom is small with a walk in shower. The pillows are very flat and do not provide any support. Room was quite hot even on a cold night and with the air con switched on. I left the window open but the traffic noise was loud.

Dear philiplk, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient for your short stay. We apologize for the inconvenience you faced regarding the room amenities and the noise disturbance. Your comments are valuable to us, and we will address these issues with the relevant teams to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Warm regards, ibis Basel Bahnhof

No communication

트립어드바이저 평점 1.0/5

DanOrlando1 Friends getaway - TripAdvisor 인증 리뷰

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

Clean and quiet close to Basel SBB with free public transport tickets provided

트립어드바이저 평점 5.0/5

MrsBa13 TripAdvisor 인증 리뷰

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

Clean, tidy, helpful.

트립어드바이저 평점 4.0/5

Kevin D TripAdvisor 인증 리뷰

Nice clean and tidy hotel. Basic as you should expect from Ibis. But nothing to complain about. Very friendly and helpful staff. Everyone spoke English which helped me as I am ashamed my German is very poor. Also good location. Near to the railway station and with two tram stops right outside.

Dear Kevin, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, tidy, and our staff helpful. We take pride in offering a comfortable stay in a convenient location. It's great to know that our team's friendliness and English-speaking skills enhanced your experience. We look forward to welcoming you back in the future. Warm regards, ibis Basel Bahnhof

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,214 리뷰 9.7/10 위치
  • 1,066 리뷰 6.6/10 객실
  • 1,145 리뷰 9.1/10 서비스
  • 28 리뷰 8.9/10 인터넷 가격
  • 513 리뷰 8/10 조식
  • 432 리뷰 8.1/10 청결도

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