Pullman Basel Europe 4성

고객 평점 (ALL 평가) 4.7/5 1,332 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman Basel Europe - Image 1
Pullman Basel Europe - Image 2
Pullman Basel Europe - Image 3
Pullman Basel Europe - Image 4
Clarastrasse 43, 4058 BASEL, 스위스

호텔설명

호텔 추가 정보

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

숙박

호텔 위치

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
스위스

GPS:47.563069, 7.59784

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotels Bistro Europe, where you can meet for a relaxed lunch or dinner of international and regional specialties.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,332 리뷰

TripAdvisor 평가  4.5/5  1,161 리뷰

I would not recommend.

트립어드바이저 평점 2.0/5

Stacy_900 TripAdvisor 인증 리뷰

The hotel is nice enough..nice decor, bed was comfy and friendly staff. However the hotel outlines that they do not have a ‘traditional air con system’. This means they set the temperature and you can only adjust slightly. However we found by changing the thermostat it made no difference at all as no air came out of the vents. This meant the room was constantly warm and stuffy with no ventilation. To sort this we had to leave the window open all night. As we were on the street side there is trams running most of the time and also some pubs/nightclub beside the hotel to add to the noise. Then in the early morning you had the joy of listening to delivery vans and road sweepers. Also to note, after we booked we read similar reviews and we contacted the hotel to ask for a quiet room…so don’t rely on their good well as it never worked for us. Don’t waste your money like we did and book somewhere else!

Dear Stacy_900, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Traditional Air Conditioning is highly restricted, by law, in Switzerland due to it massive negative environmental impact. Therefore we have a version that does not impact the environment. With this system there is no blowing air, like with the traditional loud and unhealthy versions. Therefore you do not feel wind when it is cooling down. The downside is that it takes longer to cool the room down. There is ventilation in every room. The vent in the room is the ventilation and not the "A/C" and it constantly circulates fresh air. All our windows are soundproofed to the highest level possible, so what we recommend to people when they come to speak to us is to leave their key in the holder when they go out (with the windows closed) then the room will cool down whilst the are out and they no longer need to open the windows. Unfortunately, like with every city hotel worldwide, there will always be city noises. I can fully understand it being too loud if you have the window open though. We do everything possible to grant all requests for each and every guest. However, it is not always possible and I regret that this was the case when you were staying with us. That being said, we have made a note of this on your account with the company in an attempt to be able to grant you your request next time. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your Pullman Basel Europe Team

Decent Rooms, but Tech and Gym Need Work

트립어드바이저 평점 3.0/5

TriGuy1 TripAdvisor 인증 리뷰

The Pullman is a nice hotel with friendly staff and comfortable rooms, and the beef filet on the dinner menu is excellent. Still, there are a couple of areas where it could improve compared with other Basel hotels in the same price range. First, the in-room TVs. For a modern 4-star hotel, it’s surprising that they still don’t support streaming from mobile devices. What’s more frustrating is that the TV menus offer the option to connect devices, but the feature doesn’t work—something staff confirmed again during this stay. I raised this issue back in early summer 2024, so it’s disappointing to see no progress more than a year later. Second, the gym setup. While the selection of weights is good, there’s only one bench despite there being plenty of space for another. Most comparable hotels in Basel offer at least two benches, and adding one would make a noticeable difference. These are relatively small improvements, but they would significantly elevate the overall guest experience.

Dear TriGuy1, Thank you for taking the time to share your feedback. We have the upgrade of the TV system planned, but unfortunately it takes time. I have passed on your feedback about the gym. Thank you for that. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Currie Front Office Manager

A nice stay in Basel

트립어드바이저 평점 4.0/5

Wanderer51283732723 TripAdvisor 인증 리뷰

Seemed the younger staff were overall friendlier and more accommodating in this hotel. Glad we bumped into one during check in and we got a room overseeing the inner courtyard. It was quiet, clean and spacious. There was a supermarket downstairs. However, breakfast was a bit disappointing. We arrived at 9-ish but there were little watery cut fruits left and not to be refilled anymore. No egg benedict option to order. Overall, a good stay in Basel but breakfast could be skipped.

Dear Wander, Thank you for the great review of our hotel! I am sorry to read about your breakfast experience. This is not our normal standard. I have forwarded your feedback to our breakfast team. Thank you for letting me know. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

All great at Pullman Basel

트립어드바이저 평점 5.0/5

birdseyes 비즈니스 - TripAdvisor 인증 리뷰

Had a good 3 days at Basel Pullman. Was in a single room which was small but was just the right size for 1 person. The little garden attached to the hotel was a real treat. Was enough seating outside to enjoy the beautiful Basel summer. Very well connected to the public transport system so never had to use the taxi. Lisa - the server at breakfast went over and beyond to take care of my food restrictive diet, thank you Lisa you are a star!

Dear birdseyes, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Best Hotel in Basel

트립어드바이저 평점 5.0/5

M S Couples - TripAdvisor 인증 리뷰

Hotel is well located - staff are amazing from Sven at checkin to Doreen inBistro Restaurant food excellent- had Vienna schnitzel and club sandwich - watched street parade for Basel Tattoo sipping cocktails great weekend- hotel is superb location for Kaserne (where Basel Tattoo held and have stayed here previously for the Musical theatre where concerts are held. Will be back !

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay, particularly the excellent service from our staff and the quality of our restaurant offerings. It’s great to know our location contributed to your experience during the Basel Tattoo. We look forward to welcoming you back for another memorable visit in the future! Best regards, Paulina Sell Pullman Basel Europe

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 659 리뷰 9.3/10 위치
  • 814 리뷰 8.7/10 객실
  • 754 리뷰 9.3/10 서비스
  • 10 리뷰 8.4/10 인터넷 가격
  • 450 리뷰 7.7/10 안락함
  • 415 리뷰 8.9/10 조식
  • 284 리뷰 8.8/10 청결도
  • 23 리뷰 9.4/10 음료

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