Sofitel Macau at Ponte 16 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.9/5 378 أراء

Sofitel Macau at Ponte 16 - Image 1
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Rua do Visconde Paco de Arcos, 0 MACAU, ماكاو RAS، الصين

الوصف

خدمات الفندق الإضافية

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

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موقع الفندق

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
ماكاو RAS، الصين

نظام تحديد المواقع العالمي (GPS):22.196944, 113.535833

الهاتف
فاكس +853 8861 0018

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.9/5  378 أراء

تقييم TripAdvisor  4.6/5  7,069 أراء

A sumptuous day in sofitel

ملاحظة Tripadvisor 5.0/5

Briann B تقييم TripAdvisor المعتمد

The restaurant is very nice and orderly, the food was delicious. The staff were very nice and accommodating. They have a pleasing attitude.

Tursted high-end quality ad a mid level price

ملاحظة Tripadvisor 4.0/5

Holger B تقييم TripAdvisor المعتمد

Go-to hotel when in Macau. It's a bit away from the main casino sites, so not so crazy, especailly given that its casino had to close. Still, a 5 min walk will have you in the centre of the city. Also, Hengqin ferry is a 5 min walk. Good size rooms, not as expensive as other casino hotels, all mod cons. Japanese style toilet would be nice. Buffet breakfast and dinner superb, some of the best I have seen. All high quality ingredients. Only unheated outdoor pool, which is good enough for 8 months out of the year though.

Worst Sofitel of the world

ملاحظة Tripadvisor 2.0/5

Azazul H تقييم TripAdvisor المعتمد

World's worst Sofitel! Imagine a Sofitel hotel without anyone to help with your luggage, or not having proper drinking water system in your room and not having 24×7 in room dining. The in-room dining shuts at 11 pm so if you have reached the hotel post 11 pm, you will have to sleep without eating. That's Sofitel Macau for you. Really really bad service. I am an Accor Gold Member and I was given a room with a partial river view when I had booked a river view room. Leave aside upgrades that I get when I stay anywhere else with Accor, looks like Sofitel Macau doesn't even give you rooms you have paid for. So no people to attend for your luggage, no 24×7 room service, no value given to Accor Members or any guest. Surely this is the worst Sofitel I have stayed at in the world. Worse than Novotle. Almost the standards of Ibis. Strongly recommend never stay here. Pick a lot of 4 Star hotels nearby which might be lot better.

Dear Respect Guest, Bonjour! Lei Ho. Thank you for taking the time to tell us about your experience at the Sofitel Macau at Ponte 16. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Macau at Ponte 16

A Good Place to Stay, but Quality is Slipping

ملاحظة Tripadvisor 3.0/5

Thomas K تقييم TripAdvisor المعتمد

The hotel is slipping. We’ve been staying here for our Macau trips since 2013. This past visit there were noticeable changes. The casino was recently closed, so now they cater to regular tourists. They cut back on their shuttle service with no pick-up at the Hong Kong Macau Zhuhai Bridge Port of Entry. It shows they are now catering to mainland visitors. They cut out the daily two free water bottles. The rooms are still the same as twelve years ago. To be fair, the rates are very good. The location is still good. There are good local restaurants within a short walk. The breakfast buffet is still very good. The beds are comfortable, and the shower water is hot. It is better than a western 3-star hotel but not quite a 4-star hotel. I’d give a 3.5 rating if possible.If this hotel was in mainland, it would surely be a mainland 5-star hotel. Knowing all this, it is a very good place to stay, still, because of their rates. It’s just not as good as before. Oh….and the front desk staff seemed less friendly. Polite, but no longer friendly or welcoming.

Away from Casinos and in the middle of historical Macao

ملاحظة Tripadvisor 5.0/5

Semjon T تقييم TripAdvisor المعتمد

Very comfortable, luxurious hotel, staff is amazing especially in the 6th floor Cafe, Luisa, Michelle, Mark, Romeo and others always so friendly and helpful with the food definitely above average from Dim Sum options to made to order crepes. A little disappointment with the desk staff who wouldn't change my 500 pataka bill because of a tiny tear, but otherwise excellent hotel for a very fair price

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في ماكاو

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.