Sofitel Лондон Сейнт-Джеймс 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 3 238

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Описание

Особенности отеля

  • Номера с прекрасным дизайном от Пьера-Ива Рошона

  • Сертификат ALLSAFE свидетельствует о соблюдении в отеле всех санитарно-гигиенических мер

  • Приглашаем вас в кулинарное путешествие в ресторан со звездой Michelin шефа Э. Деметре

  • Превосходное расположение в пешей доступности от достопримечательностей Лондона.

  • Grade II listed building with original features

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Расположение отеля

Sofitel Лондон Сейнт-Джеймс

6 Waterloo Place
SW1Y 4AN ЛОНДОН
Великобритания

GPS:51.50732, -0.132397

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 3 238

Рейтинг TripAdvisor  5.0/5  Отзывов: 440

Сертификат качества 2024

Anniversary stay in London

Примечание: Tripadvisor 5.0/5

mark b Реальные отзывы TripAdvisor

We had a wonderful stay at the Sofitel London St James,everything was amazing the Hotel ,the room ,food and the staff. They were all so helpful and nothing was too much trouble .We have stayed here a few times and the staff have always been very attentive and we always had a great time .We think this is the best Hotel in London ,cant wait too come back !

One of my all-time FAVOURITE hotels

Примечание: Tripadvisor 5.0/5

Avril T Реальные отзывы TripAdvisor

Thank you Sofitel for another glorious stay in my go-to London hotel! I've stayed in a good few hotels around the world, and this is up there with the BEST! I've often found service lacking in European hotels (sorry, but true), especially when compared to Asia but the Sofitel St James is like home from home, with the best service around! You're honestly made to feel like family here. Beautiful rooms, especially front facing ones on the second floor, the comfiest beds - like sleeping on a cloud, and did I mention the breakfast - exceptional! And, finally, the location cannot be beaten! See you again in a couple of weeks!

Bonjour, Thank you for sharing this lovely review. It is heartwarming to learn that you regard Sofitel London St James as your go-to hotel in London and that you've placed us among the best in your global travels. Your kind words about our service in particular is a particular highlight as we strive to create a welcoming and comfortable environment, your London home. We're delighted that you enjoy the rooms and our beds provide such a good nights sleep. Our aim is to offer a sanctuary of rest in the heart of the city, and it's rewarding to know we've succeeded. The mention of our exceptional breakfast is also much appreciated, as we take pride in sourcing the freshest ingredients for a delightful start to the day. Thank you so much for your continued loyalty and we look forward to seeing you again soon. Merci, Marie-Paule Nowlis, General Manager

First class stay

Примечание: Tripadvisor 5.0/5

surjb Couples - Реальные отзывы TripAdvisor

Me and the wife stayed for her Birthday. The hotel is located in a great location. The whole team we met have been friendly and polite, doorman, receptionist etc all very friendly and smiling . Miriam showed us around the hotel and its facilities, continued to show us our room, all knowledgeable, friendly and polite throughout. Room was nice and clean. We had a wonderful time at the hotel. We will definitely be back.

Bonjour, Thank you for taking the time to share your feedback with us. It is wonderful to hear that our fabulous location in the heart of London's St James's contributed so positively to your stay. Our aim is to provide a seamless experience, and we are thrilled that the friendliness and professionalism of our team, including the warm welcome from Miriam, met your expectations and made your wife's birthday celebration all the more special. Ensuring the cleanliness of our rooms is paramount, so we are particularly proud that you highlighted this aspect of your stay. The dedication of our housekeeping team is to thank for maintaining our high standards. Thank you for choosing us for such a special occasion and we look forward to welcoming you back again in the future. Merci, Marie-Paule Nowlis, General Manager

Bad weekend to stay at this overpriced hotel

Примечание: Tripadvisor 2.0/5

EMJensen007 Реальные отзывы TripAdvisor

My entire interaction with this hotel got off to a bad start. As it was the London Marathon the weekend that I wanted to stay there (which I have no interest in) the hotel deemed it appropriate to raise prices by more than 45%. I was initially offered a Superior Room for £1,232 for 2 nights for the weekend - the following weekend the same room was available for £847. That's excluding breakfast. However, as this was the weekend of my wife's birthday & our wedding anniversary, in a central location where we already had numerous arrangements & after many rounds of time-consuming negotiation, a price of £950 was agreed. Still £100 above what one would deem to be the 'normal' rate. The room itself, 420, was tiny & very poorly laid out. Where to begin. 1) there was a very big TV but no way to plug one's own HDMI cable into it as is was affixed so close to the wall that it was impossible to get into the back 2) the TV was so big that there was no place for a mirror 3) there was no decent sized desk to put one's laptop & anything else on. It was also positioned right in front of the TV. So if you wanted to do any work, one was in the way of the TV. 4) there was no dressing table in addition to no mirror 5) the way that wall should have been laid out was, the fridge & the tea/coffee-making facilities should have been closer to the end. 6) A much larger desk area should have been in place, which could double up as a dressing table. The dressing table should have a mirror and the TV didn't need to be as big for the size of room. 7) The wardrobe was way too big as well & absolutely filthy up top. I was going to put my bag on top of the wardrobe (to give me more space in the room) but when I saw how much dirt & dust there was on top of the wardrobe I decided otherwise. 8) There was no view. The room faced the back & inwards - the main view was of a crane. 9) I will say that one of the staff on reception, Jasmine, was very attentive

Bonjour, Thank you for sharing your review. We are pleased to hear that you found our team, particularly Jasmine, to be attentive during your visit for your special occasion, as we strive to offer an exceptional level of service. We regret to hear about your dissatisfaction with the room pricing due to the special event of the London Marathon finishing nearby. Our hotel pricing reflects the high demand during such city-wide events and is in line with the industry standards. However, we understand that any increase can be disconcerting and we are grateful for the opportunity to have reached an amicable agreement for your stay. Thank you for sharing your constructive feedback on the room's layout and amenities designed by Pierre Yves Rochon, it is disappointing to learn that the room did not meet your expectations, and we are truly sorry for any inconvenience caused by the design elements. We offer a range of room options and suggest considering our premium luxury rooms or suites for extra space and a street view. Our central location means we are surrounded by buildings, and we are sorry that the view from your superior room did not meet your expectations. Our housekeeping team normally prides itself on high levels of cleanliness, and to hear your feedback is concerning. Please be assured that this is not indicative of our usual high standards and this has been addressed accordingly, please accept our sincere apologies. Your feedback is greatly appreciated as it helps us to improve, we look forward to the chance to welcome you back again in the future, and we'd be delighted to provide a complimentary room upgrade to ensure your utmost comfort. Sincere apologies and best wishes, Marie-Paule Nowlis, General Manager

The best and most memorable hotel experience I’ve ever had in all of my travels.It exceeded my expectations.

Примечание: Tripadvisor 5.0/5

Cynthia M Семьи - Реальные отзывы TripAdvisor

Everything was perfect. It was the best and most memorable hotel stay I’ve ever had in all of my travels.One thing that stood out the most was that we were checked in way much earlier than the regular check in time.I truly will come back in the future.

Bonjour, Thank you for this positive review of your recent stay. We are delighted that Sofitel London St James stood out as the most memorable hotel in all your travels. It is our pleasure to ensure that every stay with us is exceptional, and knowing we exceeded your expectations fills us with great pride. We were thrilled that the early check-in was possible on this occasion and contributed to a seamless experience making such a positive impact on your stay. Your eagerness to return is the highest compliment we could receive, and we eagerly anticipate your next visit. We look forward to welcoming you back on many more occasions. Merci, Marie-Paule Nowlis, General Manager

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Другие интернет-пользователи оценили наш отель

  • 896 Отзывов 9.9/10 Расположение
  • 1 000 Отзывов 8.4/10 Номер
  • 1 718 Отзывов 9.4/10 Сервис
  • 11 Отзывов 6.8/10 Интернет
  • 392 Отзывов 7.9/10 Комфорт
  • 376 Отзывов 8.8/10 Завтрак
  • 323 Отзывов 9.4/10 Атмосфера
  • 311 Отзывов 8/10 Еда

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