Sofitel Mumbai BKC

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Sofitel Mumbai BKC 5 étoiles

Note Avis clients (Note ALL) 4.6/5 434 avis

Hôtel labellisé ALLSAFE

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Description

Les plus de l'hôtel

  • Un bar ruisselant de bijoux et de plaisir

  • Installations luxueuses avec chambres Club Millésime, navettes aéroport et accès au Club

  • À moins de cinq minutes à pied du consulat des États-Unis et du centre de congrès Jio World

  • 9 salles de banquet et réunion, équipements high-tech et options intérieures/extérieures

  • Cinq options extravagantes de spécialités culinaires avec nos restaurants et bar primés

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Localisation de l'hôtel

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
Inde

  • Par avion

    CHHATRAPATI SHIVAJI DOM À 6km / 3,73 miles

  • Par avion

    CHHATRAPATI SHIVAJI INT À 10km / 6,21 miles

  • Par train

    BANDRA STATION À 3,5km / 2,17 miles

GPS:19.0675, 72.868611

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Luxueuses et contemporaines, les chambres disposent de parquet, d'un design innovant, de la climatisation, de la télévision par satellite et de superbes salles de bain aux vastes baignoires et douches séparées. TV LCD 40 pouces et Internet haut débit.

Les avis de nos clients

Les avis de nos clients
Sofitel Mumbai BKC

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  434 avis

Note TripAdvisor  5.0/5  7 299 avis

Bon séjour

Note Avis clients 4.0/5

S. D. Professionnel - Avis confirmés ALL

Il est un bon séjour pour deux nuits. L'alimentation était très bon mais avec moins d'options. Les staff est très gentil et poli.

Dear D. S., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Vikas KAPAI General Manager Sofitel Mumbai BKC

Excellent hotel à Mumbai

Note TripAdvisor 5.0/5

Philippe J Professionnel - Avis TripAdvisor

Je viens de passer un court mais agréable séjour dans cet hotel de luxe. Staff efficace et très gentil, logement (j'étais dans une suite) spacieux et très confortable. Bon restaurant et lounge. J'ai aussi fréquenté le fitness équipé de très bonnes machines.

Bonjour Philippe J, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. We are very pleased to know that you appreciated the overall facilities, the professionalism of the staff and enjoyed your culinary experience at our hotel. It is heartening to read that our guests value the attentiveness of our staff and their efforts to provide excellent service.We are very pleased to know that you appreciated the So Fit as well. My team joins me in conveying a big thank you to you for the appreciative note you have so kindly taken the time to post and are thrilled to note that we exceeded your expectations in all other areas. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC

Ilot d'attentions

Note TripAdvisor 5.0/5

Trip20190201 Professionnel - Avis TripAdvisor

Hotel très agréable avec un personnel toujours attentif - Piscine un peu en dessous de ce que l'on attend pour un tel hôtel - quartier d'affaires donc pas grand chose dans l’environnement proche - Attention personnalisée dans la chambre

Bonjour Valued Guest, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we are grateful to you for sharing your feedback on your recent stay with us. We are pleased to know that you enjoyed the overall facilities and the professionalism of the staff . It is heartening to read that our guests value the attentiveness of our staff and their efforts to provide excellent service We look forward to welcoming you back soon and assure you of our best services and personalized attention at all times. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Très bel Hôtel

Note TripAdvisor 5.0/5

Michel O En couple - Avis TripAdvisor

Très bon séjour dans cet hôtel. nous avons été très sensibles aux attentions accordées aux clients fidèles de la marque (carte Platinium depuis 10 ans) : Upgrade, Accès au club, service et entretien des chambres....Propreté, service, confort, tout est parfait. délicat de ressortir un service ou un collaborateur, mais félicitations à tous les membres des équipes de l'établissement.Hôtel situé à mi-chemin entre l'Aéroport et le centre ville

Bonjour Michel O, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for your loyalty and patronage. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. Your feedback is most gratifying as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage and recommendations to others. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

très bel hôtel

Note TripAdvisor 4.0/5

henri57 En couple - Avis TripAdvisor

Magnifique séjour dans ce Sofitel où nous avons été surclassé, ce qui est la première fois, bénéficiant d'une suite prestige. Cependant, le check in a été plutôt sommaire, nous n'avons pas réussi à comprendre comment éteindre la lumière du placard...il a fallu chercher pour les rideaux...et nous avons découvert la très belle piscine de l'hôtel au moment du départ...Ajoutons à cela un problème interne au personnel pour installer notre carte Visa en garantie, nous obligeant à payer d'avance....et nous étions mal à l'aise de devoir règler nos dépenses au fur et à mesure. Ce fut arrangé à J2 avec un responsable. On termine par un petit déjeuner fabuleux, en regrettant toutefois qu'aucune personne ne parle français et soit à même de comprendre ce qu'est un jus d'oranges simple, ni un oeuf coque 3 minutes.....Bref, très agréable hôtel, un personnel d'une gentillesse incroyable. Ah, j'oubliais, penser au fait que le Sofitel est à 1h-1h30 en taxi du centre ville et des monuments, c'est nettement plus calme et moins pollué mais compliqué.....même si les taxis sont faciles au Sofitel et peu chers.

Bonjour henri57 Thank you for selecting our hotel as your accommodation choice and for taking the time to share your comments with us. While I am glad to note that you had an overall enjoyable stay in our hotel, I have also noted the feedback shared regarding your arrival experience. Your comments have been well noted and communicated to our Front Office Manager to reiterate to the team regarding informing all guests about the facilities in the property. As for the deposit, please allow me to clarify that as an international mandate the hotel takes a deposit to cover the room charges plus incidental charges like food, beverage, laundry, spa, etc. that guests are liable to pay to the hotel directly. This is done by way of taking a pre-authorization on the credit card at the time of check in, but the amount is not debited from the guest’s account. Upon check out any balance from the deposit is released back on to the guest’s credit card. Should the guest not opt to pay this amount at the time of check in - he/she is liable to pay for any consumption during the stay. I thank you in advance for your kind understanding in this matter. Indeed, Bandra Kurla Complex is the new business district of Mumbai and is located in the geographical centre of the city, which gives you easy access to major highways to reach all tourist attractions in Mumbai. Thank you so much for your kind endorsement on the same. We most certainly shall work harder next time to convert your good experiences to best and earn that desired 5th star. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Super hôtel

Note TripAdvisor 5.0/5

Marc-MAURO Professionnel - Avis TripAdvisor

Service irréprochable, personnel accueillant et attentionné. Très bon petit déjeuner. Très facile d’obtenir un taxi pour l’aéroport, à seulement 20 min. Chambre spacieuse et propre avec une grande douche et baignoire.

Bonjour Marc-MAURO, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. We are glad to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We hope you will give us the opportunity of welcoming you again in Sofitel Mumbai BKC and capture that last star from you. Do keep in touch when travel plans bring you back to Mumbai. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Parfait

Note TripAdvisor 5.0/5

Myriam_9 En famille - Avis TripAdvisor

Je n'ai vraiment aucune critique à apporter. Il faut juste savoir que l'hotel n'est pas situé dans un quartier touristique et qu'il faut prendre un taxi pour aller dans le centre historique. L'avantage est que vous êtes loin de l'agitation de la ville.

Bonjour Myriam_9, Thank you for taking the time to share your positive feedback with us and for choosing to stay at the Sofitel Mumbai BKC. We are pleased to note that you had an enjoyable stay with us. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service and your recognition of our hotel facilities and the highlights of your stay are much appreciated by all of us. We are glad that we could make your stay memorable and we look forward to welcoming you again soon to the Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC

Rien à redire Tout est parfait!

Note TripAdvisor 5.0/5

natdebeau Professionnel - Avis TripAdvisor

Je reviendrai dans cet établissement sans hésiter. Tout est réuni pour un séjour agréable. L'accueil, le personnel, le lieu. Un sens du service dont beaucoup devraient s'inspirer! Je recommande sans hésiter.

Bonjour natdebeau, Thank you for your kind compliments and we are glad you were able to enjoy a generous service experience at Sofitel Mumbai BKC. It is heartening to read your positive comments in praise of the property and the warm hospitality offered by the hotel. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage and recommendations to others. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Un peu déçu dans l'ensemble

Note TripAdvisor 3.0/5

thierrydAnglet Professionnel - Avis TripAdvisor

Pour un Hôtel SOFITEL, j'attendais davantage en qualité et service. Ceci par rapport aux autres Hôtel de la marque, mais également par rapport aux autres hôtels de même catégorie à MUMBAI. La qualité des restaurants de cet hôtel restent pour moi un point faible, sachant également que sont emplacement nous laisse peu de possibilité à proximité.

Bonjour thierrydY7722PE, Thank you for taking the time to share your comments with us and for choosing our hotel as your accommodation choice during your recent visit to Mumbai. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may have experienced. If I may request you, please email me at your convenience at H6451-qc1@sofitel.com to share your specific comments on areas we could have improved upon, to have made your stay more enjoyable. Guest’s satisfaction is our first concern and your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet the discerning needs of our guests. I hope we will have the pleasure of welcoming you again soon to the Sofitel Mumbai BKC and rest assured we shall work harder next time to convert your experiences to best and earn that desired 5th star. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Très bonne experience globale

Note TripAdvisor 5.0/5

P4870ZLchristianl Voyage solo - Avis TripAdvisor

J'ai passé un nuit au Sofitel avant de partir à l'aeroport. Le personnel était très aimable, la chambre spacieuse et bien decorée. Le déjeuner était maginifique - j'ai rarement vu un choix pareil de cuisine indienne, boulangerie française, fruits frais, etc. En plus le prix était correct. Merci Sofitel Mumbai!

Bonjour P4870ZLchristianl, Thank you so much for your warm endorsements of Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel, its services and especially the 'magnifique' epicurean extravaganza with our multi-cuisine buffet offerings. We look forward to welcoming you back soon, and hope that your next visit with us will be as pleasant as the previous one. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Très bon hôtel pour un business trip, pas pour des vacances

Note TripAdvisor 4.0/5

Patryck99 Voyage solo - Avis TripAdvisor

L'hôtel est très beau, encore une fois, les habitués des hôtels Sofitel se sentiront comme chez eux. Le lit est toujours aussi confortable. On regrette presque de devoir se lever. Tous est fait pour se sentir à l'aise dans l'hôtel. Le restaurant gastronomique est juste incroyable. J'ai pris le menu dégustation avec un échantillon des plats signatures En revanche je n'ai pas aimé le restaurant principal. L'accueil était aléatoire, et le service pas à la hauteur de ce qu'on pouvait espérer d'un sofitel : les clients sont un peu livrés à eux même. Si vous y allez pour un business trip, je pense que l'hôtel est tout à fait adapté : il est situé dans un quartier d'affaires ... En revanche, si vous y allez pour les vacances ou un séjour en famille : je le déconseille : il est vraiment isolé de toutes les zones d'activités touristiques, il faut presque 1h de taxi pour se rendre dans le sud de la ville par exemple, ou 15 min pour se rendre de l'autre côté de Bandra (là où c'est plus animé).

Bonjour Patryck99, Thank you for choosing to stay with Sofitel Mumbai BKC and for taking the time to share your compliments on TripAdvisor. We are pleased to note that whilst there were some areas with the scope of improvement, you enjoyed your overall stay with us. I am also delighted to read your positive comments about the Sofitel MyBed™ – an exclusive Sofitel concept that ensures supremely restful sleep. It is indeed aimed to provide every guest a “cocoon-like feel”. We acknowledge your concern about the location not being ideal for tourist, however Bandra Kurla Complex is the new business district of Mumbai, and it is located in the geographical centre of the city. This gives you easy access to major highways, to reach all tourist attractions and also a short distance to the domestic and international terminals of Mumbai’s Chatrapati Shivaji International Airport. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Very Helpful

Note TripAdvisor 5.0/5

613j_r_med Professionnel - Avis TripAdvisor

ayant manqué ma correspondance me suis présenté à 7h du matin pour déposer mes bagages en attente du prochain vol m'ont offert d'occuper gratuitement ma chambre prévue pour le soir ce qui m'a permis de prendre une douche et me reposer quelques heure le lendemain m'ont encore offert un check out jusqu'à 14h chambre au top, pdj fabuleux très bon service

Bonjour jerobod, Thank you posting your comments online and for choosing to stay with Sofitel Mumbai BKC. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit. Your kind words of appreciation have been shared with the entire team. It was certainly a pleasure for us to be at your service. We eagerly await the opportunity of welcoming you once again to the Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Luxe

Note TripAdvisor 5.0/5

Olivier C Professionnel - Avis TripAdvisor

Magnifique Hôtel, Parmi les plus beau de Mumbai avec un parfait équilibre entre modernisme et tradition. Les restaurants sont excellents, le service simplement parfait. Très bien situé dans le nouveau quartier BKC. Et le club millésime rendra votre séjour parfait.

Bonjour Valued Guest, I thank you for choosing Sofitel Mumbai BKC as your accommodation choice and appreciate the time you have taken to post your review online. We are glad to read that you had a memorable stay with us during your recent visit to our property. Your appreciative comments on the hotel service, especially Club Millésime are most encouraging as guest’s satisfaction is our foremost concern. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

5 étoiles ?

Note TripAdvisor 2.0/5

WayanCompany Professionnel - Avis TripAdvisor

L'hôtel est beau, certes. Mais, il est incapable de recevoir les membres du club accor hôtel. Aucun des services auxquels vous pouvez prétendre n'est fournit sans fournir la preuve irréfutable que vous pouvez en bénéficier. L'upgrade n'est pas automatique, ni l'accès lounge, pas de boisson d'accueil, pas de petites attentions, pas d'explications à ce que vous avez droit. Par contre, lorsque la facture arrive, là cela fait mal, surtout lorsqu'elle est truffée d'erreur. N'oublier pas d'apporter vos pays pour café car ils n'en ont plus, et les machines pour faire un café sont en panne. Non véridique, un weekend end de perdu dans cet hôtel.

Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. It is with sincere regret that I note your stay did not meet your expectations. At Sofitel, we strive to provide a superior level service experience for all our guests; therefore, the experience you have described in your feedback causes us deep concern. May I please request you to email your contact details to me on H6451-FO@sofitel.com as I would like to personally speak to you and address this issue. We value your loyalty and patronage shown towards the Accor group and hope that you will give us another opportunity to better serve you in the future. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

formidable

Note TripAdvisor 5.0/5

840thierryg En couple - Avis TripAdvisor

hautement recommandable, très belles chambres, excellent petit déjeuner en chambre club, de plus l'aperitif en fin d'apres midi est un vrai bonheur. Personnel plutôt compétent et réactif. hotel design ...très beau lobby

Bonjour Valued Guest, Thank you for selecting our hotel as your accommodation choice and for taking the time to share your comments with us. We are glad to read that you had a pleasant stay with us during your visit to Mumbai. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, Club Millésime – Executive Lounge and the affable service provided by our staff is much appreciated. It has been a pleasure for us to be at your service and we look forward to welcoming you back to the Sofitel Mumbai BKC in the very near future. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Magnifique hôtel

Note TripAdvisor 5.0/5

Jean-paul D Professionnel - Avis TripAdvisor

Rapport qualité/prix imbattable pour cet hôtel dans lequel le plaisir commence dès la réception. Les chambres sont spacieuses, magnifiquement bien décorées. Le service est parfait dans tous les domaines. Les restaurants proposent une multitudes de mets, tous plus bons les uns que les autres.

Bonjour Valued Guest, Thank you for taking the time to share your comments with us and for choosing to stay at the Sofitel Mumbai BKC. We are very pleased to know that you appreciated the overall service and the hotel facilities. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Sofitel Mumbai BKC. Sincèrement, Aashima Sharma Hotel Manager – Sofitel Mumbai BKC

A recommander de début à la fin!

Note TripAdvisor 5.0/5

relaxmax92 Voyage solo - Avis TripAdvisor

Check in & check out très rapides, service excellente à tous les niveaux. Petit déjeuner époustouflant. Je recommande vivement la pâtisserie au RdC. Chambre & salle de bain design, bien équipées. Literie très confortable (tellement que j'ai acheté la même pour chez moi!). En résumé, je reviendrai sûrement dans cet établissement.

Bonjour Valued Guest, Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. It is heartening to read your positive comments in praise of the property and the warm hospitality offered by the hotel. Every effort is made to ensure that world-class facilities and comforts are offered to our guests and positive comments such as yours are most encouraging and will always be our greatest reward. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Aashima Sharma Hotel Manager - Sofitel Mumbai BKC

confort et richesse humaine incomparables à Bombay

Note TripAdvisor 5.0/5

EREMUA En couple - Avis TripAdvisor

Nous avions choisi cet hôtel pour garantir notre repos pour les 3 premières nuits et les 2 dernières nuits de notre séjour de 15 jours à Bombay et ce fut un excellent choix : modernité incomparable de cet établissement dans la grande tradition de l hospitalité indienne , conforté par la grande disponibilité du personnel aussi discret qu expérimenté . Chambre trés confortable , buffet petit déjeuner trés riche et complet , et parfaite localisation entre aéroport ( 30 mn ) et centre ville (30 mn ) .dans quartier calme .

Bonjour Valued Guest, Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. It is heartening to read your positive comments in praise of the property and the warm hospitality offered by the hotel. Every effort is made to ensure that world-class facilities and comforts are offered to our guests and positive comments such as yours are most encouraging and will always be our greatest reward. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Aashima Sharma Hotel Manager - Sofitel Mumbai BKC

SUPERBE !

Note TripAdvisor 5.0/5

AMMONTAIGNE Escapade entre amis - Avis TripAdvisor

Le service, la chambre, le fitness et la restauration sont d'une qualité remarquable. le personnel est attentionné. La chambre est très belle et contient toutes les prestations que l'on peut attendre de la part d'un 5* ; salle de bain avec baignoire et douche, machine expresso, literie très confortable...

Bonjour Valued Guest, Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. It is heartening to read your positive comments in praise of the property and the warm hospitality offered by the hotel. Every effort is made to ensure that world-class facilities and comforts are offered to our guests and positive comments such as yours are most encouraging and will always be our greatest reward. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Aashima Sharma Hotel Manager - Sofitel Mumbai BKC

très bon hotel

Note TripAdvisor 4.0/5

chsod En couple - Avis TripAdvisor

chambre très bien agençée, literie excellente le personnel est souriant et très attentif seul bémol, quartier éloigné du centre pour le tourisme, rien à voir ou à faire aux alentours mais proche de l'aéroport excellent séjour grâce à la gentillesse du personnel

Bonjour Valued Guest, Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. It is heartening to read your positive comments in praise of the property and the warm hospitality offered by the hotel. Every effort is made to ensure that world-class facilities and comforts are offered to our guests and positive comments such as yours are most encouraging and will always be our greatest reward. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Aashima Sharma Hotel Manager - Sofitel Mumbai BKC

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