Novotel Balikpapan 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 588 comentários

Extras do hotel

  • Variedade de instalações de spa e lazer

  • 10 salas de reuniões bem equipadas

  • Quartos espaçosos com ar condicionado

  • A 9 minutos de carro do campo de golfe Pertamina

  • A 16 minutos de carro do aeroporto de Sepinggan

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Nossas acomodações

Espaçoso, de design contemp. e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Localização do hotel

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2

GPS:-1.275971, 116.834801

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

Take advantage of our Flight + Hotel offers


Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  588 comentários

Classificação no TripAdvisor  3.5/5  633 comentários

Disappointed hotel

Classificação TripAdvisor 2.0/5

haikalp Solo travel - Avaliação certificada TripAdvisor

I was shock when I come to the property The Novotel the one I knew is totally untreated like an old hotel The air conditioning is not working since I got there, I was complain about it but the engineer come problem never fix It was so hot in my stay , I was long stay and i think I am regular guest in these hotel but I was wrong The hotel seem not really manage well, it's not seem like an Accord manage, Poor fitness center with old stuff, the broken handle at the bathtub And poor front office staff specialty the girl staff not seem really like guess, I didn't see their Smailing I won't comeback Very disappointed

Dear HaikalP, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Balikpapan, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. please let me know your room number from your previous stay for us to follow up the AC Problem, or contact me in for more detail about our facilities and our staff, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nisa A.H Asst. FO Manager Novotel Balikpapan


Classificação TripAdvisor 5.0/5

auliyakirana Família - Avaliação certificada TripAdvisor

clean room , hygenic and spacious rooms, but i got the room where the air conditioner leaked, and i stayed 4 night. Good for leisure or business traveller on budget. Staff is friendly and helpful. the location is good in the city center. great hotel.

Dear Auliyakirana, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. we do apologize for the Leaked AC, we'll share this information to our Engineering Department to review all the AC in the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H Asst. FO Manager Novotel Balikpapan

What a stay ! <3

Classificação TripAdvisor 5.0/5

DwiDuwi Couples - Avaliação certificada TripAdvisor

Although the building needs a little touch-up, the overall experience is GREAT! the check-in and also check-out processes were fast. thanks to this we could get into our room as soon as possible and went to the airport with no rush. overall staff is courteous and the food was awesome!

Dear DwiDuwi, Greetings from Novotel Balikpapan. Thank you for sharing your thoughts and experience on your recent stay with us on Trip Advisor. It is really pleasing and motivating for us, we are glad to know in overall you were satisfied with every effort that we make here in Novotel Balikpapan. We would like to thank you for choosing to stay at Novotel Balikpapan and we look forward to welcome you back on your future visit. Best regards, Dewi Ningsih Duty Manager

coziest hotel in town

Classificação TripAdvisor 5.0/5

ilhamwahyuajee Couples - Avaliação certificada TripAdvisor

What I like: The Lobby is clean and spacious The front liner is VERY INFORMATIVE ;) (one of them told me the best place to have cotto Makassar and it's near the hotel) The Gym is well equipped The breakfast selections are varied! What I don't like: My staying period is too short :)) Thank You for making my stay enjoyable

Dear Bp. ilhamwahyuajee, We appreciate for your time to share your stay experience with us. We are glad to know that our lobby, breakfast and the Gym were successfully met your expectation. We have shared your constructive feedback to keep motivating our team in doing the best for our guests. Once again, thank you very much and we are looking forward for your next arrival soon. Best regards, Dewi Ningsih Duty Manager

Comfortable place to stay

Classificação TripAdvisor 5.0/5

969riskar Família - Avaliação certificada TripAdvisor

This hotel is a must-pick place to stay while in Balikpapan. It has spacious rooms and nice and friendly staff. shout out to Ms. Dewi for her fast response and genuine service. Thank you so much for your help

Dear Riskar, Thank you for your wonderful review during your stay with us. We are very happy that we have exceeded your expectations in all aspects and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon. Warm regards, Dewi Ningsih Duty Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 49 comentários 9.2/10 Localização
  • 349 comentários 6.9/10 Quarto
  • 292 comentários 7.6/10 Serviço
  • 13 comentários 6/10 Wifi
  • 162 comentários 6.2/10 Limpeza
  • 123 comentários 8.3/10 Café da manhã
  • 10 comentários 10/10 Praia

Com a tecnologia Trustyou

ibis Balikpapan

3 estrelas

A 29 m

Consulte o hotel
Todos os nossos hotéis em Balikpapan