ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,262 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,262 reviews

TripAdvisor Rating  4.0/5  576 reviews

Staff were incredible

Customer review rating 5.0/5

Scott B. Families - Confirmed reviews ALL

Neha went above and beyond to rectify any queries or issues I had Very satisfied She is a credit to your company and is definitely in the right line of work

Dear Scott, Thank you for such a great review. Your commendations regarding our staff are truly heartening to hear. We pride ourselves on providing a welcoming and efficient service, and it's wonderful to know that Neha exemplified these qualities, leaving a lasting positive impression on your experience with us. We are equally pleased that the cleanliness of our establishment met your expectations. Our team works diligently to ensure a spotless environment for our guests, and receiving a perfect score in this area is a rewarding affirmation of their efforts. Additionally, we are delighted to know that our commitment to sustainable development has resonated with you. Here at ibis Melbourne Glen Waverley, we make a conscious effort to ensure we are taking steps towards a more environmentally friendly and socially responsible future, and it's gratifying to receive such positive feedback on these initiatives. We look forward to a return visit from you in the future. Best wishes, Vishabh Verma, Guest Experience Manager

Good stay

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

Good 😊

Dear John, Thank you for taking the time to review your stay. We appreciate that you chose to stay with us and are glad to know that overall you had a pleasant experience. We are sorry, however, if you found the room temperature was not ideal and regret that you did not let us know at the time so that we could have taken action. Furthermore, we are sorry for any difficulty you faced in the booking process; our team are very happy to assist if needed. We are looking forward to welcoming you again. All the best! Vishabh Verma, Guest Experience Manager

Good location

Customer review rating 4.0/5

Ian C. Families - Confirmed reviews ALL

Stayed to attend a family birthday

Dear Ian, Thank you for taking the time to review your stay. It is rewarding to hear that our online booking process met your expectations and provided you with a smooth experience. While we are pleased that you would consider recommending us, we have taken note of your suggestion regarding a welcome drink. We strive to provide a warm and inviting atmosphere from the moment our guests arrive, and your feedback is invaluable in helping us enhance our services. We are thrilled to learn that the cleanliness and comfort of our rooms contributed positively to your experience. Our team takes great pride in maintaining a high standard of hospitality. Additionally, it is a pleasure to know that our location served you well for your family birthday celebration. Our proximity to local attractions and transport links is something we are proud to offer our guests. Should your travels bring you back to the area, rest assured that the team at ibis Melbourne Glen Waverley will be ready to welcome you with the same friendly service and attention to detail that you appreciated during your last visit. We are looking forward to welcoming you again. All the best! Vishabh Verma, Guest Experience Manager

Well located

Customer review rating 3.5/5

Bec Families - Confirmed reviews ALL

Great to walk to and from dinner. Staff were helpful.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that our convenient location and the helpfulness of our staff positively impacted your stay, contributing to the ease and enjoyment of your dining experiences in the surrounding area. However, we note your comment regarding the training of our trainees and we take this feedback seriously. Rest assured, we are continuously working on improving our training processes to ensure our guests receive the best possible service at all times. Additionally, we apologize for the oversight regarding the toilet paper supply in your room. We aim to provide complete comfort and convenience for our guests, and we have taken note of your input for future improvements. We are grateful for your positive remarks about our location and staff, and we look forward to the opportunity to demonstrate our commitment to guest satisfaction during your next visit. The entire team looks forward to welcoming you back. Kindest regards, Vishabh Verma, Guest Experience Manager

Ideal Location

Customer review rating 5.0/5

Bob E. Business - Confirmed reviews ALL

Very brief stay, arriving late and leaving early next morning. Room was comfortable with clean and good quality amenities.

Dear Bob, Thank you for such a great review. It is a pleasure to know that we were able to meet your expectations and that our location was so suited to your needs. We are so pleased that you enjoyed a comfortable stay with us and appreciate your kind comments about our team members and high standards. We look forward to a return visit from you in the future. Best wishes, Vishabh Verma, Guest Experience Manager Ibis Melbourne Glen Waverley

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Other web-users rate our hotel

  • 480 reviews 8.9/10 Location
  • 834 reviews 6.1/10 Room
  • 767 reviews 7.6/10 Service
  • 12 reviews 5/10 WiFi
  • 405 reviews 5.5/10 Cleanliness
  • 223 reviews 5.1/10 Value
  • 180 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.