Mercure Welcome Melbourne 4 estrelas

Nota clientes Avis (Classificação ALL) 3.7/5 4.023 comentários

Mercure Welcome Melbourne - Image 1
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Descrição

Extras do hotel

  • Localização CBD central

  • Bourke Street Mall, Emporium e Melbourne Central nas proximidades

  • A Biblioteca Estadual de Victoria fica a curta distância a pé.

  • Melbourne Cricket Ground & Rod Laver Arena de fácil acesso

  • Transportes públicos de fácil acesso

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Austrália

GPS:-37.812801, 144.964508

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos
Perto da propriedade
  • Estacionamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.7/5  4.023 comentários

Nota clientes Avis 4.5/5

Jamil B. F. Famílias - Comentários confirmados de ALL

Dear Jamil B. F., Thank you for your wonderful feedback. We’re delighted you enjoyed the location, breakfast, and service. Regards, Alex Mihardja Executive Assistant

Nota clientes Avis 4.5/5

Murilo N. Viajante individual - Comentários confirmados de ALL

Dear Murilo N., Thank you for your feedback. We’re glad you found the location convenient and enjoyed a hassle-free stay. We look forward to your next visit. Best regards, Alex Mihardja Executive Assistant

Nota clientes Avis 3.0/5

Martin W. Casais - Comentários confirmados de ALL

Dear Martin, Warm greetings from Pullman and Mercure Melbourne. Thank you for taking the time to share your feedback. We truly appreciate you choosing to stay with us and for offering your honest impressions. While we are glad to hear that there were aspects of your stay you enjoyed, we also understand there were areas that could have been better. Your insights are incredibly valuable to us, as they help us identify where we can make improvements to provide a more comfortable and enjoyable experience for all our guests. If there is anything more, you would like to share about your visit, please do not hesitate to reach out. We hope to have the opportunity to welcome you back in the future and offer you an even more positive stay. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

Péssimo serviço

Nota clientes Avis 1.0/5

Pedro Famílias - Comentários confirmados de ALL

Dear Pedro, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We apologize for the issues with room service, towel racks, and shower gel replenishment. Regarding the cleaning policy, we do inform guests at check-in that rooms are serviced every 3 days, but we are happy to provide daily fresh towels or supplies upon request. We also regret the issues you faced with the elevator and welcome drink, and we’ll make sure to address them with our team. We value your feedback and hope to have the chance to improve your experience in the future. Best regards, Alex Mihardja Executive Assistant

Primeira e última vez neste hotel

Nota clientes Avis 2.0/5

Nelson C. Famílias - Comentários confirmados de ALL

Dear Nelson C., Thank you for sharing your feedback. We're sorry to hear your experience didn’t meet expectations, especially regarding room size and housekeeping. We want to clarify that our current cleaning policy includes room servicing every 3rd day, but guests can request fresh towels and in-room supplies replenished daily. We appreciate your comments and will look into the areas you’ve highlighted. We hope to have the opportunity to welcome you again in the future for a better experience. Best regards, Alex MIhardja Executive Assistant

Outros utilizadores da Web classificam o nosso hotel

  • 3.315 comentários 9.7/10 Localização
  • 3.896 comentários 4.8/10 Quarto
  • 2.537 comentários 6.9/10 Serviço
  • 68 comentários 5.2/10 Internet
  • 2.278 comentários 2.6/10 Conforto
  • 1.385 comentários 5.9/10 Limpeza
  • 803 comentários 7.5/10 Pequeno-almoço
  • 781 comentários 2.3/10 Comodidades

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