Hotel Shanghai Sheshan Oriental - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.9/5 61 reviews

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Hotel Shanghai Sheshan Oriental - Handwritten Collection - Image 1
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Hotel Shanghai Sheshan Oriental - Handwritten Collection - Image 3
Hotel Shanghai Sheshan Oriental - Handwritten Collection - Image 4
3388 Sichen Road, Sijing Town, Songjiang District, 201601 SHANGHAI, China

Description

Hotel extras

  • Luminous facilities for up to 1,200

  • Stay connected away from the office

  • Reward yourself with deserved downtime

Our accommodation(s)

Hotel location

Hotel Shanghai Sheshan Oriental - Handwritten Collection

3388 Sichen Road, Sijing Town, Songjiang District
201601 SHANGHAI
China

GPS:31.114018, 121.224421

Telephone
Fax +86 21 3761 1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  61 reviews

TripAdvisor Rating  4.5/5  986 reviews

VERY disappointing !

TripAdvisor rating 2.0/5

georgehu Families - TripAdvisor review

Pretty disappointed. We used to come here pretty often for staycations in Shanghai. For this week, we booked a Club Millesime room, at a significant cost. But they have really changed the benefits. First, there is no more Club Millesime Lounge. For afternoon tea, they bring a (small) tray to your room. For the happy hour (which used to be a full-on meal with free-flow soft drinks, wine, and liquor selection) is now an VERY basic snack bar with only two type of juice. And since there is no Club Millesime Lounge, it’s just located randomly in the lobby bar. Breakfast was super sad. Again, no Club Lounge. But also no omelette bar, and the vast majority of the items are fried or deep-fried. Pastries, which I’m sure are just ordered from a vendor, tasted really bad. Coffee was really bad too with no plant-based milk options. When we checked in, the staff member was I knowledgeable about Club benefits, The only thing maybe worth coming here for is the beach pool. But we were very sad with this experience because it was so nice before with great food. I’m sad to say it as an Accor All member, but DON’T stay here. There are so many better options for the money.

Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Good stay

Customer review rating 5.0/5

Lone Families - Confirmed reviews ALL

no

would be nice if not very serious food poisoning

TripAdvisor rating 1.0/5

ma_gorzatam983 Families - TripAdvisor review

I was I sofitel for five days with my family. we enjoyed the time but everything was ruined after last evening meal at members lounge! after this meal I've spend last night having diarrhea and have been vomiting. it's fifth day and I am still sick so it wasn't just regular stomach flu. there was something wrong with food for sure! I am very disappointed because I trusted the sofitel brand and was eating at hotel without a fear about food being such a bad quality, having toxins inside!

Dear guest: Thank you very much for staying at Sofitel Shanghai Sheshan Oriental Hotel. We have read your feedback carefully, and we apologize for your unsatisfactory staying experience this time. Please believe that ensuring food safety is the bottom line of our service. If you have any matters that need our assistance, or further comments and suggestions, you are welcome to contact us by phone or email at any time. We sincerely hope that we can have it in the near future. Opportunity to make up for this shortcoming and provide you and your family with better services!

Fantastic experience, highly recommended Shanghai getaway!

TripAdvisor rating 5.0/5

tgdg2021 Solo travel - TripAdvisor review

Really impressed, it had been recommended by several friends over the last few years. The pool is an absolute blast and the staff are all professional and willing to go the extra mile / Even the lifeguards and pool guys were super friendly! I had a first floor room / beautiful design and layout that backed onto the pool… Will definitely return.

Dear guest, thank you very much for taking the time out of your busy schedule to leave us your valuable comments. Sofitel Sheshan has 4400 square meters of large outdoor surrounding swimming pool and tropical beach. It only takes a short drive to get away from the hustle and bustle of the city. Your affirmation and support will make us more confident to provide the best quality service. Thank you for your stay and hope that your next stay will be as pleasant as this time!

Travel

TripAdvisor rating 5.0/5

Ccccheng Families - TripAdvisor review

When I came to Sofitel in Sheshan, the most intuitive feeling was that the environment was superior. Although the room was a little old, it didn't affect my check-in experience. It was a wonderful trip.

Dear Guest: Thank you very much for taking the time out of your busy schedule to leave us your valuable comment. Sofitel Sheshan has a 4,400-square-meter outdoor wrap-around swimming pool and a tropical beach, just a short drive away from the hustle and bustle of the city. Thank you for your stay and hope your next stay will be as enjoyable as this one!

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Other web-users rate our hotel

  • 635 reviews 7.7/10 Location
  • 1,378 reviews 7.5/10 Room
  • 1,562 reviews 8.4/10 Service
  • 10 reviews 3.7/10 WiFi
  • 1,163 reviews 5.9/10 Vibe
  • 928 reviews 6/10 Amenities
  • 820 reviews 8.6/10 Pool
  • 504 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.