โนโวเทล กัวลาลัมเปอร์ ซิตี้เซ็นเตอร์ โรงแรม 4 ดาว

Had another great stay at the Novotel KL. Hotel is newly renovated and the suite we stayed in was fantastic. The staff at this hotel are probably the friendliest you find. Maggie is super helpful and if you need help at all she is the go to person. Directly opposite Pavillion and an easy undercover walk to KLCC makes it probably the best located hotel in town.

Excellent rooms! My only wish is for a stronger water flow from the shower. Other than that, everything was superb. Loved the new large screen TV.....Love the new carpet....Love the ambience. My only other wish is for a better check-in experience at the lifts. I find it a bit too fussy where you have to insert the card and press the floor level at the same time. Sometimes the reader can't read the card and my bad eyes can't see the floor levels because of the buttons.

On arrival at the driveway, no bellman available to help with luggage. The underground car park extremely small dirty and rundown. Difficult to navigate. The lift is not working from the lobby to carpark. You have to carry your luggage and climb 4 level. The suite 2311. Tiolet got flooded and water reach the bedroom. Aircon in the living room is good but the bedroom is too warm dispite I set the termosat to 14°c. Blur and limited TV program. Tissue paper under the carpet left by pervious tenant. Stain on sofa. The hotel doesn't feel good even after the recent renovation.

I'm gold member but when I check in I didn't receive any welcome drink or welcome gift. My room package suppose include a dining voucher but the front desk told me that this offer already over ,anyway after I show her my booking detail then she manage to issue the voucher to me. Everything in the room is ok , comfortable bed, huge TV. Although the restaurant menu are limited but quality and price are acceptable.

ทำไม เวลามีคนจองห้องพักให้ แล้วได้หักจ่ายผ่าน บัตรเครดิต แล้วทำไม เวลาเข้าไปเช็คอิน จะต้องให้นำบัตรเครดิตใบที่หักการชำระเงินไปด้วย เนื่องจากหักบัตรเรียบร้อยแล้ว ก็แค่เช็คอินเข้าพักก็น่าจะเพียงพอแล้วไม่ใช่หรือ

This hotel has a great location, walking distance from the KLCC park and the petronas towers. the area has nice restaurants and bars. The hotel was recently renovated/being renovated. The rooms are good and spacious. The bed is big and really comfortable.I usually dont care about the TV in a hotel as i never switch them off but this was a huge new model and was possible to cast your phones content on it so we even watched some netflix in the evenings :) The breakfast is the usual hotel breakfast and was good. The stuff was also really helpful and nice. I recommend this hotel.

The hotel was so nice so quiet and so clean. It is footsteps away to the shopping center of KL that made it very convenient and hassle-free. Pubs and restaurants are also very much accessible making our vacation a very memorable and fruitful one. Cheers to 2020!

Right next to the Pavillion and with an air conditioned walkway to KLCC the location is great for shopping, Petronas Towers, the acquarium and Bukit Bintang. Our room was spacious and with 6 USB charging points keeping our devices topped was easy. Renovations are continuing in 2020 but did not Impact us at all. The pool area is due for renovation February to April 2020 so be aware if this matters to you.

Please improve the WIFI & car park problem. I still cant accept it " In House Guess" need to paid the parking fee RM5.00 just because managed by 3rd party people handle. Some more scolded by the person called MR Ramesh from (TIMUR CARPARK SDN BHD)

Visit Kuala Lumpur Petronas Tower experience the food at Jalan Alor and experience the beauty of Malaysia. Location of the hotel makes it very convenient for us to explore the city. It is very accessible.

The newly renovated rooms are comfortable, nice colour coordinates. The only odd to the layout is the round coffee table that is obstructing the path to the window where you have a beautiful view for room 1718. I suggest to re-position the seater slightly so that the coffee table can be rightly in front of the seater. Water heater is rather slow too. Good variety of breakfast spread, friendly staff around.

safe, reliable …very near the city centre and shopping area of KL city, just for 15 mins you can reach most of the places by the foot bridge connected, quality breakfast provided with fresh and new decor room in service after renovation … very good experience at all

ผมใช้บริการเนื่องด้วบิสเนสทริปที่มาเลเซีย ดังนั้นการจอจึงต้องการควบบัทเจ็ท แต่ตอนเช็คเอาท์กลับพบค่าบริการเพิ่มเติมกับค่าภาษี ทำให้ต้องสำรองจ่าเพิ่มจากแผนที่วางไว้ เสียบรรยากาศในการเข้าพักมาก ทั้งที่ตัวห้องก็จัดอยู่ในระดับที่พอดีแต่ดันมาเสียตรงเรื่องระบบที่ควรจะทำให้เกิดการประทับใจ

The hotel is nice, if you get one room already renovated because the old ones are not good, but I guess It will be nice after full renovation. However, the access informar of the hotel is slippery, I fell down there! There’s a zebra crossing, but there is always a taxi parking over it, forcing you to cross ahead, in a yellow painted and slippery area. Last Saturday, I was in Pavillion and I’ve returned to the hotel, while started raining. I didn’t run, thank God, becaus it could be worse. The taxi was there, in the moment I stepped on the yellow line, I slipped and fell down, injuring my knee and arm. I really hope the hotel considers to fix and block the taxis to park over there, limiting the access. I took some pics of the condition, but this post does not allow to add here.

The type of place with many staff watching your every move. We were upgraded to a new room, but it was noisy as the window frame was bent and had been "fixed" with a screw. The room was nice apart from this. The twin beds were very narrow though. The executive lounge was closed and no compensation for this was given. Also the welcome plate was missing. We had a roomrate with breakfast and the breakfast was very good.