Mövenpick Hotel Melbourne On Spencer 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 4.048 beoordelingen

Mövenpick Hotel Melbourne On Spencer - Image 1
Mövenpick Hotel Melbourne On Spencer - Image 2
Mövenpick Hotel Melbourne On Spencer - Image 3
Mövenpick Hotel Melbourne On Spencer - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Plek om te genieten van simpele dingen in het leven. Balans tussen verwennerij en wat goed is

  • Gelegen in de gratis tramzone, is het gemakkelijk om alle CBD van Melbourne te verkennen

  • Blijf verbonden met gratis snelle WiFi voor alle gasten

  • Een eenvoudige wandeling naar het Marvel Stadium, outlet winkelcentra en Southbank promenade

  • Gelegen bij Southern Cross Station en Sky busterminal voor probleemloze luchthaventoegang.

Onze accommodaties

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Hotel locatie

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australië

Gps:-37.817, 144.953

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

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Meer informatie

ALL beoordeling  4.6/5  4.048 beoordelingen

TripAdvisor score  4.0/5  91 beoordelingen

Excellent hotel

Tripadvisor-waardering 5.0/5

Jason C Gecertificeerde beoordeling door TripAdvisor

I remember this hotel/apartment block being built when I lived in Geelong, the hotel is in one of the best spots for trains and trams. I stayed here in July and December this year and on both times I arrived around 8.30am and was given access to a room, most other hotels make you wait until 2 or 3 pm for a room. The hotel is very clean and the people who clean your room during your stay do an excellent job. All the staff at the check in counter are really friendly when you are leaving the hotel to explore Melbourne or you are returning from your day exploring. When I visit Melbourne and this hotel is within my price range I will be staying here.

Great Location

Tripadvisor-waardering 4.0/5

sydfam65 Gecertificeerde beoordeling door TripAdvisor

*Great location (opposite southern cross train station) * Room was a good size with comfortable bed/pillows. * Right near tram stop to take you to shopping area. * Spa was hot and relaxing, sauna great, pool lovely but windows are permanently open so a bit nippy in the pool, even though it’s heated a bit. * Free wifi which was adequate for our needs. * We tried the free chocolate hour. It was okay - not as great as advertised on the TV in the room or website but if you are at the hotel at 3:30pm then a few free cakes/chocolate covered nuts/pretzels may suffice. If we were out shopping/visiting attractions, we wouldn’t go back to the motel specifically for it. * checkin staff member unfamiliar with Accor rewards point redemption program and I had to show her the points I wanted redeemed on the stay- a little thing overall though. * there was a bar and restaurant but we did not try it. We would return as we were happy with the location and cleanliness of the motel.

Bad service, loud

Tripadvisor-waardering 2.0/5

aussiemate322 Stellen - Gecertificeerde beoordeling door TripAdvisor

Horrible breakfast experience service was rubbish no food, no plates, cutery taken whist you get a coffee, told to let them know if you want eggs, but no one around due to service… Chocolate hour had nothing every time you went to get a taste they were already gone . Room was loud and heard the trams all night.. for the price this place is a joke..

Thank you aussiemate322 for the review and taking the time to write this feedback. I would like to apologize for your experience, as this is not the standards of service we expect for our guests. During your stay our team found themselves unprepared for a busy rush which lead to a number of service basics being missed. We will continue to work with our team and help to further develop their skills to be able to manage difficult situations better and be more prepared. We appreciate you taking the time to write this review and hope that you will give us a second change to show you your experience was just a once off. Kind Regards, Cory Norris-Jones General Manager - Mövenpick Melbourne

OK could be better

Tripadvisor-waardering 3.0/5

BundyClub Stellen - Gecertificeerde beoordeling door TripAdvisor

The hotel is well located opposite Southern Cross Station,near the sky bus, tram services and a taxi rank. The room was spacious, clean, comfortable and quiet. The staff friendly and helpful. We came here after staying at the Movenpick Hobart and this hotel suffers by comparison. The bath towels were poor quality and in one case dirty. The breakfast in Miss Mi was “hit and miss”, with a mish mash of breakfast food,often cold. The hotel does, however, have a lovely bar area in which to have a drink.

Thank you BundyClub for writing this review and giving us your feedback. We appreciate the comments and thank you for highlighting some areas we can further improve. You feedback has been passed on to the relevant department heads and we will be working to ensure improvements are made. Thanks again for the review, and I hope we can welcome you back again to show you the improvements we have made. Kind Regards, Cory Norris-Jones General Manager - Movenpick Melbourne

Breakfast is Better at Hungry Jacks

Tripadvisor-waardering 3.0/5

FrequentOzTraveller Gecertificeerde beoordeling door TripAdvisor

Spent a couple of nights at this hotel and was a mixed bag indeed. Pros: Close to SkyBus terminal with food court, Coles, etc. right over the road. Room was reasonably large, clean with a walk-in shower and decent sized bathroom. There is no wardrobe in the room, but a few hangers are available next to the mini-fridge. Staff were welcoming and attentive during my stay. Cons: Room service menu is, at best, very limited in the options that are available. As I was coming off flights from the UK the only realistic snack option was the spring rolls. You couldn't even order what is usually a hotel staple - a bread roll with butter. I decided to include breakfast for $35 as an add-on. This is where breakfast over the road would have been cheaper and with more 'western' options. Scrambled eggs, sausages, baked beans and bacon were the only choices available against what you would expect from a 4.5* establishment. Also, beware of trying to find a table for one during the 'peak period' for breakfast. Obvious groups of contractors (?) took up all available two-seat tables and I'm not sure why staff allowed this. It meant either a wait to be seated or being asked to share a table with others. Not ideal when traveling alone. For the price paid, stay somewhere else.

Dear FrequentOzTraveller, I would like to thank you for taking the time to write this review and letting us know about your experience. It is disappointing to hear that you were unable to find any suitable options for your late night meal. We try to cater to different tastes, but looks like we were not able to deliver on this in your situation. Miss Mi is an Asian Restaurant, but we do try to offer more "western" options in our breakfast and room service menu. I am also sorry to hear of your challenges in getting a seat at breakfast. The hotel is limited in the seating available due to the size of our restaurant but we do prioritize hotel guests when allocating seats and do not allow non-guests to book during breakfast. Thank you again for the review and feedback, we are always looking at how we can better serve our guests and we appreciate you assisting us in this process. Kind Regards, Cory Norris-Jones General Manager - Movenpick Melbourne

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.494 beoordelingen 9.7/10 Locatie
  • 1.970 beoordelingen 8.3/10 Kamer
  • 2.144 beoordelingen 9/10 Service
  • 25 beoordelingen 9/10 Wifi
  • 804 beoordelingen 7.1/10 Eten
  • 717 beoordelingen 9/10 Netheid
  • 674 beoordelingen 9.6/10 Sfeer
  • 582 beoordelingen 9.5/10 Zwembad

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