Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.3/5 4,179 reviews

North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Hotel extras

  • An ALL SAFE Clifton Certificated Hotel

  • Awarded restaurants, all day dining, tea room and relaxed bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Recently fully refurbished hotel offering a selection of newly designed rooms

ALLSAFE approved hotel

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone +44 1293 567070

Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Discover the newly designed, the soft down of a luxury bed, high technology and ESPA amenities in each of our 518 hotel rooms in Gatwick Airport. Family rooms and Interconnecting rooms are also available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,179 reviews

TripAdvisor Rating  4.5/5  10,907 reviews

Mr&Mrs DVB

TripAdvisor rating 4.0/5

Valentine F Couples - TripAdvisor review

We spent a night at The Sofitel Hotel as we’ve done for the past 8 years and once again we were very satisfied with our stay. It’s very comfortable clean and tidy and the staff was also very attentive. We look forward to our next visit.

Overnight Stay for Early Next Day Flight

TripAdvisor rating 5.0/5

parkerlm Couples - TripAdvisor review

Hotel spotlessly clean, staff couldn’t do enough for us and Brasserie food was very good. Very convenient for Gatwick Airport by taking a ramp to pick up shuttle to South Terminal. Loved the view looking down over the central atrium. Would recommend.

Hello ParkerIm, Thank you so much for taking the time out in leaving a feedback about your experience here at Sofitel London Gatwick! We are very happy to hear that you had a lovely stay and enjoyed using our outlets. Your feedback means a lot and will be passed on to the team. We hope you have a safe flight and enjoy your holiday. Kind regards,

Great location for airport and trains to London

TripAdvisor rating 5.0/5

Peterbirt Couples - TripAdvisor review

We’ve stayed before and found everything exactly the same - great room - outstanding cleanliness - attentive and friendly staff. Living in the West Country (Cotswolds) Gatwick can be a hike - especially for early check-ins. For us Sofitel Gatwick makes the trip more relaxing - good bar and restaurant too. We’ll stay again.

Hello Peterbirt, Thank you so much for taking the time out in leaving a feedback about your experience here at Sofitel London Gatwick! We are very happy to hear that you had a lovely stay and enjoyed using our outlets. Your feedback means a lot and will be passed on to the team. We hope you have a safe flight and enjoy your holiday. Kind regards,

Good airport hotel

Customer review rating 4.0/5

Withheld Couples - Confirmed reviews ALL

A one night stay for an early flight next day.

Dear T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Great stay as always!

Customer review rating 5.0/5

Fiona B. Couples - Confirmed reviews ALL

Superb room, great service. Brilliant!

Dear Fiona B., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Harish Sunassy Hotel Manager http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

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Other web-users rate our hotel

  • 1,515 reviews 9/10 Location
  • 3,086 reviews 8/10 Room
  • 2,471 reviews 7.5/10 Service
  • 20 reviews 7.4/10 WiFi
  • 1,692 reviews 7.6/10 Comfort
  • 1,305 reviews 5.8/10 Food
  • 767 reviews 8.1/10 Cleanliness
  • 724 reviews 4/10 Value

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