Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,164 reviews

Best price
guarantee
Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
Sofitel London Gatwick - Image 3
Sofitel London Gatwick - Image 4
North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,164 reviews

TripAdvisor Rating  4.5/5  12,594 reviews

Certificate of excellence 2024

Very disappointing

TripAdvisor rating 3.0/5

Preverenges TripAdvisor review

I booked two twin rooms and one parking space for one night. The greeting on arrival was friendly and efficient. That evening we had dinner in the hotel's French Restaurant, which was excellent - both food and the very friendly service. £287.44 for four of us. Sadly, the same could not be said about the rooms which face into the hotel's enclosed reception area. They were gloomy and badly lit, with only two shaded lights which were both on one side of the room and failed to illuminate the whole room. No table or dressing table, and no mirror. The plug in our washbasin didn't work, nor did the television (Reception told me they have a problem with their system). Breakfast next morning was in the same French restaurant but was terrible. There was a unit that should have dispensed warm plates, but it wasn't working and the plates were cold. Similarly, at the buffet the heating under the various dishes didn't seem to be working, so I had cold bacon that had also been overcooked and was so hard you could snap it, and cold fried eggs. I tried a croissant, but it was stodgy, maybe stale, and far away from what a croissant should be. This breakfast cost £22.27. Breakfast at a nearby budget hotel is about half that price and much better.

Recommend Le Petit Reveur

TripAdvisor rating 5.0/5

Andy M TripAdvisor review

just an overnight stay for an early morning flight. The highlight was dinner in Le Petit Reveur where the food was excellent and our server Yogi exceptional assisting with allergy choices as well as being engaging. Location perfect for getting to either terminal effortlessly.

Room service with the help of Alexander.

TripAdvisor rating 5.0/5

JD W TripAdvisor review

Arrived on the 25th at the Sofitel and ordered room service for our late check-in. Alexander explained how the App worked and how to order, the food was received in good time and was hot. Great room service from Alexander who we came across on a previous visit to the Sofitel and was very professional and welcoming on that visit aswell.

Comfortable Bed

TripAdvisor rating 4.0/5

H8615DItonim Couples - TripAdvisor review

Comfortable, cosy Beds. Clean with great view of the runway. We were lucky to be on the 6th floor. Nice quiet, airy room. Air con was good. The coffee machine was a nice touch. We ate in the bar lunch time and evening. Fish n chips were adequate but can’t say the same for the cheese n “pickle” sandwich. Dry cheap bread and non existent “pickle”. Inconsistent servers. Some people got served soon after sitting, but we had to go over to someone which makes you feel a bit invisible. Nice hotel and convenient if need to stay over. We didn’t realise that you had to pay for dropping off your luggage. We checked in, dropped bags off total: 11 minutes had to pay £13. Will have to reconsider where we stay next year which is a shame as works out an expensive start to your holiday! We spent £300 in total on drinks, food & stay.

Great stop over for young families.

TripAdvisor rating 5.0/5

Jamie S TripAdvisor review

Clean rooms with decent size, great service both from front of house staff and in the restaurants (Safwan was helpful when we had two over tired kids). This was a last minute booking after a cancelled flight so the rest up was much needed. Quick transfer to South Terminal.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,042 reviews 9.4/10 Location
  • 7,108 reviews 8.2/10 Room
  • 5,875 reviews 8.2/10 Service
  • 43 reviews 5.3/10 WiFi
  • 4,042 reviews 7.7/10 Comfort
  • 1,873 reviews 8.1/10 Cleanliness
  • 1,455 reviews 4.6/10 Value
  • 1,041 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Crawley

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.