Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.4/5 8,205 reviews

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Hotel extras

  • The ALLSAFE label represents our cleanliness standards

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,205 reviews

TripAdvisor Rating  4.5/5  12,170 reviews

Certificate of excellence 2023

Excellent Hotel

TripAdvisor rating 5.0/5

GoPlaces58477269534 Couples - TripAdvisor review

Once again we kick started our holiday off by staying out the Sofitel, one night before flying off. We had a flight issue with our passports being locked in the safe, and it just would not open! No problem the concierge sent the handyman up with a crowbar and some other safe cracking equipment and it was sorted. The hotel has a very relaxed atmosphere, and the food in the restaurants was top notch. Special mention to Deniz our waitress for the night, who was a little superstar and went out of her way to make everything special for us. Akash on reception was also a big help getting our safe open. The staff are all happy and smiley which makes such a big difference. Excellent hotel!

Stayed before flight.

TripAdvisor rating 5.0/5

Terry P TripAdvisor review

Alexandra from Club Millesime lounge was very polite and helpful. She was lovely. Lounge was a great addition to our stay. Overall experience was great had a lovely stay. Italian restaurant was excellent. Would definitely recommend to family and friends.

Alexandra is the perfect host

TripAdvisor rating 5.0/5

suewarwick1 TripAdvisor review

Such a great experience. We got upgraded on arrival and everything was perfect. Really enjoyed the hotel with views of the runway and the excellent club lounge where we were looked after by the wonderful Alexandra. Nothing was too much trouble for her.

Sofitel Heathrow T5

TripAdvisor rating 5.0/5

Helen H TripAdvisor review

Everybody friendly and very helpful Clinton was very attentive as our server for lunch. Lovely room spotless, nothing too much trouble very easy to find and parking was easy. Great location as can walk to terminal 5 without going outside. Would recommend a stay here

Wonderful Hotel, Amazing Staff !

TripAdvisor rating 5.0/5

Itaybe TripAdvisor review

We arrived at the middle of the night with 3 children. The staff was beyond great and very professional and willing to help with everything we asked for. The room exceeded our expectations and was spacious and very clean. AKASH from the reception was very nice and helped us with everything we needed. We are totally going back there next time

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Other web-users rate our hotel

  • 3,852 reviews 9.2/10 Location
  • 6,996 reviews 8.2/10 Room
  • 5,690 reviews 7.8/10 Service
  • 46 reviews 5.9/10 WiFi
  • 3,975 reviews 7.8/10 Comfort
  • 2,845 reviews 6.2/10 Food
  • 1,848 reviews 8.3/10 Cleanliness
  • 1,514 reviews 4/10 Value

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