Description
Hotel extras
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"Visibility of sea view (800m) "
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"Opposite position to beach access way "
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3 minutes driving to Sun World Ha Long parks and city center
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"Most favorable out-door swimming pool in town "
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"Most rooms feature a balcony "
Our accommodation(s)
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Room
Standard Room with 1 King-size Bed
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view
- Most of the accommodation: Balcony
Room
Standard Room with 1 King Size Bed and Bathtub
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Mountain view
- Most of the accommodation: Balcony
Room
Standard Room with 2 Single Size Beds
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Mountain view
- Most of the accommodation: Balcony
Room
Standard Room with 2 Single Size Beds and Bathtub
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Mountain view
- Most of the accommodation: Balcony
Room
Superior Room with 1 King Size bed
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
Room
Superior Bay view with 2 Single Size Beds
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Twin bed(s)
- Views: Bay view
- Most of the accommodation: Balcony
Room
Superior Bay view with 1 King Size Bed
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view
Room
Superior Bay view with 1 King Size Bed and Bathtub
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Most of the accommodation: Corner Room
Room
Superior Bay view with 2 Single Size Beds and Bathtub
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Bay view
- Most of the accommodation: Balcony
Room
Executive Room with 1 King Size bed
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
Room
Executive Room with 2 Single Size Beds
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
Room
Executive Bay view with 1 King Size bed
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view
- Most of the accommodation: Balcony
Room
Executive Bay view with 2 Single Size Beds
Non contractual photo
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 2 x Single bed(s)
- Views: Bay view
- Most of the accommodation: Balcony
Room
Junior Suite with 1 King Size Bed
- 4 pers. max
- 60 m² / 645 sq ft
- Bedding 1 x King size bed(s)
- Views: Panorama view or Ocean/Sea view
- Most of the accommodation: Balcony
Hotel location
Novotel Ha Long Bay
160 Ha Long road, Bai Chay ward, Ha Long city, Quang Ninh, Vietnam
200000 HA LONG CITY
Vietnam
GPS:20.951973, 107.041898
Access and transport
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WATER PUPPETT SHOW
Entertainment/theatre district
Access: 200 m / 0.12 mi 10 min walk
SUNWORLD HA LONG PARK COMPLEX
Amusement park
Access: 1.1 km / 0.684 mi 13 min walk / 3 min drive
HA LONG BAY CRUISES
Tourist attraction
Access: 1.4 km / 0.87 mi 4 min drive
YEN TU MOUNTAIN
Historic monument
Access: 5.4 km / 3.355 mi 1 hrs 19 min drive
QUANG NINH MUSEUM
Museums
Access: 9.2 km / 5.717 mi 17 min drive
DOLPHIN SHOW ON TUAN CHAU ISLAND
Tourist attraction
Access: 12.5 km / 7.767 mi 19 min drive
TUAN CHAU ISLAND
Amusement park
Access: 12.5 km / 7.767 mi 19 min drive
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BAI CHAY BEACH
Beach area
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
HA LONG BAY
Bay
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HA LONG BAZAAR
Shopping centre/mall
Access: 100 m / 100 mi 2 min walk / 1 min drive
HALONG MARINE PLAZA
Shopping centre/mall
Access: 400 m / 400 mi 9 min drive
VUON DAO MARKET
Shopping centre/mall
Access: 1.7 km / 1.056 mi 21 min walk / 5 min drive
VINCOM PLAZA
Shopping centre/mall
Access: 7.9 km / 4.909 mi 15 min drive
HA LONG MARKET
Shopping centre/mall
Access: 8.1 km / 5.033 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
THE SQUARE
The Square offers all day dining in a modern tropical setting overlooking Ha Long Bay. Serving international and traditional Vietnamese food, The Square also features an open grill counter and range of fine wines. Operating hours: Daily, from 6am to 11pm
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THE LOBBY LOUNGE BAR
The Lobby Lounge Bar is the perfect venue to have a quiet drink with friends, a casual meeting or to simply admire the magnificent sunset over World Heritage listed Ha Long Bay.
THE POOL BAR
Enjoy a dip in the pool before sipping on a cool cocktail, beer, juice or shake from The Pool Bar. Located poolside, the bar also serves a range of specially flavoured teas, coffees, soft drinks and fruit cocktails. Operating hours: Daily, from 8am - 24pm
Breakfast
Pool
Fitness center
Non contractual photo
Spa
Find yourself treated by our professional therapists. All treatment rooms are private.
Meetings & Events
- Number of Meeting Room
- 7
- Surface of the largest room
- 380 m² / 4090.282 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 200
Our guest reviews
Way below Accor’s standards, very poor experience
TripAdvisor rating 1.0/5
SaigonLG TripAdvisor review
Dear SaigonLG, Thank you for choosing Novotel Ha Long Bay and taking time to share your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you on your next visit. Sincerely, The hotel management team
Will never stay at this hotel again!
TripAdvisor rating 1.0/5
Lien T TripAdvisor review
Dear manateebayinn, Thank you for taking time to review your recent stay with the hotel. We apologise that you did not enjoy your stay with us. We have taken your comments seriously and reviewed our housekeeping's work process to ensure the service up to the standard. We are sorry that our staff failed to support and offer to help customer. It's apparent that we fell short in this case. Kindly rest assured that we are focusing on training to improve the service quality and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The hotel management team
Decent stay option with a great bay view
TripAdvisor rating 3.0/5
pratikshabhanti TripAdvisor review
Dear pratikshabhanti, Thank you very much for choosing Novotel Ha Long Bay and taking time to write such a detailed review of our hotel. We are happy to know that our hotel location met your convenience expectation. We appreciate all the great comments about our team and will share your positive feedback with them. We are sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Our executive chef has been well noted your comments regarding the Western food option. Many thanks again for your feedback and we look forward to welcoming you back again soon. Sincerely, The hotel management team
Great stay!
TripAdvisor rating 5.0/5
ramoskath Couples - TripAdvisor review
Dear ramoskath, Thank you very much for choosing Novotel Ha Long Bay and taking time to give us your feedback here. It is our great pleasure to learn that you had an enjoyable stay with us. Your constructive comments about adding more vegetarian food in the breakfast is much appreciated. We will review with our executive chef to continue our improvement. Many thanks again and we look forward to welcoming you back again soon. Sincerely, The hotel management team
An unsatisfactory experience at Novotel.
TripAdvisor rating 3.0/5
Sevenchai H TripAdvisor review
Dear sevenchaih, Thank you very much for choosing Novotel Ha Long Bay and taking time to share your feedback here. We are sorry that your experience did not meet the expectation. This is the high season in Ha Long and we tried our best to have rooms available at soonest for guests to check in. We apologized that you got the room a bit late. We have taken your comments seriously about the concierge or supporting staff. Rest assured that an appropriate training will be conducted to prevent the reoccurrence in the future. Many thanks again for your constructive comment and therefore we know where to improve. We hope to have chance to be of service to you and better serve you in the future. Sinerely, The hotel management team
In partnership with TripAdvisor
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