万隆诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,299 评论

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描述

酒店其他优惠

  • 健身中心和水疗设施

  • 会议设施(最多可容纳 500 人)

  • 距胡森三思川尼瓜 (Husein Sastranegara) 机场 8 分钟路程

  • 距万隆理工学院 (ITB) 10 分钟车程

  • 公共和私人室内停车场

我们的客房

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酒店位置

万隆诺富特酒店

Jalan Cihampelas No 23, West Java
40171 万隆
印度尼西亚

GPS:-6.90491, 107.604

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,299 评论

TripAdvisor 评级  4.0/5  1,592 评论

卓越奖 2023

Very recommended hotel

Tripadvisor 评级 5.0/5

rezasC5571UQ 经 TripAdvisor 认证的评论

The room is quite spacious with a good view. Staff are friendly and helpfull. Bfast is nice with many options including 'the jamu'. Thanks for mas Yuli, the bellboy with his smiling face and helpfull kindness. Will definetely comeback to this hotel on my next trip to Bandung

Dear Mr. Reza, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Not a staycation hotel friendly.. the service was so poor.

Tripadvisor 评级 1.0/5

Desy S 经 TripAdvisor 认证的评论

So many bad experiences here : 1. The bathroom is dirty please see my photos 2. The baby crib was so bad is not proper to sleep in 3. This is not baby friendly room not suggested to bring your kids here. The bed has sharp elbow tip that can injured anyone who pass throught it 4. Can't borrow eating utensils even for baby's eating needs 5. The receptionist hung up on the phone (ms egha) more than once because she didn't want to connect to the manager and lied that the manager hadn't arrived yet. When I went down to the lobby, it turned out that the manager (mr Arhi) was already there and I complained about borrowing eating utensils for my baby and they were given them. I was stayed on 31 march 2024 on room no 404 under name Danny W.

Dear Mr. Danny W, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

helpful staff

Tripadvisor 评级 4.0/5

Flowercitybandung 商务住宿 - 经 TripAdvisor 认证的评论

helpfulness staff is always be a good point when i visit a hotel and i find it here. however i should make review for the restaurant floor. it looks filthy, it makes me sad because this place used to be our fave place to stay. hope the team can make improvements for this subject. thank you joyceline and the receptionist for helping me today

Dear Ms. Flowercitybandung, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Exceptional Stay at Novotel Bandung: A Perfect Blend of Hospitality and Cleanliness!

Tripadvisor 评级 5.0/5

Dwi S 经 TripAdvisor 认证的评论

We had an amazing experience staying at Novotel Bandung! The staff was exceptionally helpful and friendly from the bellman and reception when I check in and out especially Mas Habib (sorry I forgot the rest of the name) adding a personal touch to my stay. The cleanliness of the facilities was truly wonderful, creating a comfortable and inviting atmosphere. My spouse and I thoroughly enjoyed our time there and we’re already looking forward to coming back. Novotel Bandung has set a high standard for hospitality!

Dear Mr. Dwi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Yes- I Would Stay Here Again.

Tripadvisor 评级 3.0/5

Gary_Childers 经 TripAdvisor 认证的评论

The room was clean and the location was pleasing. Staff were welcoming and the breakfast was enjoyable. Having said all of this, there was nothing especially great about the place. This was your usual Novotel experience and whilst there was nothing super special about this hotel I would certainly stay there again.

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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其他网络用户评价我们的酒店

  • 271 评论 9.2/10 位置
  • 976 评论 8.7/10 房间
  • 1,242 评论 9.4/10 服务
  • 18 评论 8.8/10 上网
  • 958 评论 9.4/10 食物
  • 493 评论 8.9/10 清洁度
  • 462 评论 9.1/10 早餐
  • 319 评论 8.7/10 舒适度

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