Novotel Budapest Danube 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 394

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Opis

O hotelu

Novotel Budapest Danube, najnowszy hotel nad rzeką w centrum miasta, jest najlepszym miejscem do odkrywania Budapesztu. Nasz zespół poświęca szczególną uwagę klientom tak, aby ich pobyt był wyjątkowy i niezapomniany.

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Lokalizacja hotelu

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 BUDAPESZT
Węgry

Pozycja GPS:47.508529, 19.039137

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

NOVO2 LOUNGE BAR

Lounge bar NOVO2 to połączenie baru i restauracji, idealne miejsce do wypoczynku, spotkań biznesowych i towarzyskich.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 394

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 324

Udany pobyt

Ocena klientów 5.0/5

Mariusz Pary - Opinie potwierdzone ALL

Nie mam uwag. Wszystko OK.

Dear Mariusz, Thank you for your positive feedback! We are delighted to hear that you had a successful stay with us and that everything met your expectations. We look forward to welcoming you back in the future. Best regards, Tamás Pintér General Manager

Underwhelming & deteriorating

Ocena na stronie TripAdvisor 2.0/5

Ibbee Opinia zatwierdzona w TripAdvisor

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

Ocena na stronie TripAdvisor 3.0/5

sheilacE368SV Opinia zatwierdzona w TripAdvisor

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

Good hotel, but with a couple of (solvable) issues.

Ocena na stronie TripAdvisor 3.0/5

willdejager Solo travel - Opinia zatwierdzona w TripAdvisor

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

lokalizacja, obsługa bez zarzutu, śniadanie bardzo smaczne

Ocena klientów 5.0/5

Iwona Rodziny - Opinie potwierdzone ALL

Pobyt uważam za b. udany, pani w recepcji bardzo miła i pomocna, lokalizacja, parking, śniadanie i inne udogodnienia bez zarzutu. Pokoje rodzinne z wewnętrznym przejściem - rewelacja. Zarówno ja, jaki i moje dzieci jesteśmy bardzo zadowoleni. Do tego cena nie była wygórowana, śniadanie darmowe dla dzieci. Polecam.

Dear Iwona, Thank you for sharing your positive feedback. We are delighted to hear that you had a successful stay with us and enjoyed our convenient location, excellent service, and delicious breakfast. It's fantastic to know that you and your children were pleased with the family rooms and the complimentary breakfast for kids. We appreciate your recommendation and look forward to welcoming you back. Warm regards, Tamás Pintér General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 647 Liczba opinii 9.4/10 Lokalizacja
  • 758 Liczba opinii 6.9/10 Pokój
  • 462 Liczba opinii 7.9/10 Obsługa
  • 8 Liczba opinii 8.4/10 Internet
  • 320 Liczba opinii 8.1/10 Śniadanie
  • 248 Liczba opinii 5.4/10 Komfort
  • 222 Liczba opinii 7/10 Czystość
  • 101 Liczba opinii 5.6/10 Dobra oferta cenowa

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