Mercure Budapest City Center Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 824

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Mercure Budapest City Center Hotel - Image 1
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Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPESZT, Węgry

Opis

O hotelu

  • Idealna lokalizacja w samym centrum miasta

  • Świeżo wyremontowane pokoje typu superior

  • Bezpłatny zestaw do kawy i herbaty w pokoju

  • Darmowa sieć WIFI na terenie całego hotelu

  • Przyjazny i profesjonalny personel

Nasze pokoje

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Lokalizacja hotelu

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPESZT
Węgry

Pozycja GPS:47.494183, 19.052557

Telefon
Faks +36 1 485 3111

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 824

Ocena TripAdvisor  4.1/5  Liczba opinii: 763

Not as good as last visit

Ocena na stronie TripAdvisor 3.0/5

Phil M Opinia zatwierdzona w TripAdvisor

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

Disappointed

Ocena na stronie TripAdvisor 1.0/5

ملتقي الدانة ا Opinia zatwierdzona w TripAdvisor

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

Ocena na stronie TripAdvisor 1.0/5

MobileA Opinia zatwierdzona w TripAdvisor

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

Unforgettable!

Ocena na stronie TripAdvisor 5.0/5

W W Opinia zatwierdzona w TripAdvisor

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

Superb location and hotel!

Ocena na stronie TripAdvisor 4.0/5

Christina M Opinia zatwierdzona w TripAdvisor

Excellent hotel. We loved staying here. Friendly and professional staff. Interiors seem newly decorated in a lovely urban style. Spotlessly clean. Great breakfast. Directly next to the railway station and close to the Buda castle. Just a little expensive.

Dear Christina M, Thank you very much for sharing your impressions following your recent stay with us. I am delighted to hear that you enjoyed our central location, the modern and stylish design of the hotel, and the service provided by our team. It is also wonderful to know that you found everything clean and that our breakfast contributed positively to your experience. Even though you felt the stay was a bit expensive, we truly hope to have the pleasure of welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 048 Liczba opinii 9.6/10 Lokalizacja
  • 929 Liczba opinii 6/10 Pokój
  • 734 Liczba opinii 8.5/10 Obsługa
  • 20 Liczba opinii 4.8/10 Internet
  • 543 Liczba opinii 3.4/10 Komfort
  • 538 Liczba opinii 8.1/10 Śniadanie
  • 360 Liczba opinii 7.7/10 Czystość
  • 151 Liczba opinii 5.6/10 Jedzenie

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