Name: ibis Tunis - Hotel in Tunis - Accor - ALL
Address: Rue de Syrie, TUNIS, 1002, Tunisia
Telephone: +21671830300
Rating: 4.1

Description

ibis Tunis

Vibrant economy hotel, open to everyone

The entire ibis Tunis team and I are happy to welcome you under the ALLSAFE label and wish you a pleasant stay with us. Mr. Mohamed TRABELSI, Hotel Management

Mohamed TRABELSI, Hotel Manager

ibis Tunis offers 152 contemporary rooms with bathroom, desk area and flat-screen TV. The bar and restaurant offer an all-you-can-eat breakfast buffet and varied international cuisine for lunch and dinner. A culinary and sensory experience that will delight your taste buds. The ideal place for a power lunch or a simple gourmet break. High-speed WiFi connection and 24/7 reception

In a 3km radius, stroll through Belvedere Park, visit Dar Lasram Palace and lose yourself in the Medina, or admire the Zitouna Mosque and Tourbet el Bey Mausoleum. You can also see the largest collection of Roman and Carthaginian mosaics in the world, a true jewel of Tunisian heritage, the Bardo Museum just 5 km from the hotel and the archaeological site of Carthage, a UNESCO World Heritage Site.

The ibis Tunis hotel is also in a prime location to help you enjoy all the assets of the Tunisian capital. Located 2 minutes from the City of Culture and close to the city's tourist attractions.

Hotel extras

A 15-minute drive from Tunis-Carthage Airport
Private covered parking
Free Wi-Fi
All rooms are non smoking
Laundry and ironing services

ALLSAFE approved hotel

Our accommodation(s)

At Ibis, we do everything to make sure you sleep soundly and feel at home. Spacious, warm and modern rooms... The Ibis rooms definitely have it all.

Room

Room with a double bed featuring the new bedding

2 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View
Accessible room

Hotel location

ibis Tunis

Rue de Syrie
1002 TUNIS
Tunisia

GPS:36.811509, 10.183864

Telephone +216 71 830 300

+216 71 830 110

Railway station
Tramway

MANDELA STATION

Tramway

Access: 100 m / 0.06 mi 5 min walk

TUNIS

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar

WOK & CO

Mix genres. A kitchen without borders in a definitely contemporary décor. Choose your products and create your menu: Everything is cooked in the wok in front of you

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Good stay

K. K. Business - 3/22/2023 Confirmed reviews ALL

It was a nice experience as the room was kept regularly and the food was to some extent various and there is a lot of choices. Keep the good work 😊

Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Ibis hotel.We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager

Very bad experience

B. Business - 3/21/2023 Confirmed reviews ALL

I booked a room on January 19 for a stay from March 15 to 19. I did receive a confirmation of the booking but on once site, I realized that the booking was cancelled on March 15 at 2:25 pm. At that time I was already on my flight to Tunisia. The agents of the hotel were arguing that I did not do the registration which is true but the reason is I was not told to do so. I did not receive any email or message or phone call. I was really annoying and frustrating.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Keiko F. Business - 3/13/2023 Confirmed reviews ALL

When I came to your hotel, I needed to wait to check-in so long time.(about 13:30), because your system wasn't working. Before 13:00, the receptionist said that I need until 13:00, but at 13:00, they weren't able to proceed to check-in. And after they were able to manage, they didn't notice the people who are waiting. I was not in good condition, so I became really tired.

Dear Mr F., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Disrespectful Staff

Naser Families - 3/11/2023 Confirmed reviews ALL

Last week during my stay the receptionist did not allow my wife to come up with me into my room and said that only paid guest may use their rooms. My wife had want come help me unpack my suitcase before we did other things in the city. This was very disrespectful of the receptionist as my wife had to wait down stairs for me.

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Ahmed B. Business - 3/11/2023 Confirmed reviews ALL

Heating system in my room 223 was not working. I spend the first night in the cold. They moved me the second day to room 415. It was better

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

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Web-users rating

Other web-users rate our hotel

81 reviews 8/10 Location
189 reviews 5.8/10 Room
296 reviews 8.3/10 Service
14 reviews 8.4/10 WiFi
114 reviews 6.7/10 Cleanliness
77 reviews 7.2/10 Breakfast
53 reviews 4.9/10 Value
29 reviews 2.5/10 Amenities

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ibis Tunis 3 stars