فندق إيبيس زيتينبورنو إسطنبول 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 244 أراء

فندق إيبيس زيتينبورنو إسطنبول - Image 1
فندق إيبيس زيتينبورنو إسطنبول - Image 2
فندق إيبيس زيتينبورنو إسطنبول - Image 3
فندق إيبيس زيتينبورنو إسطنبول - Image 4

الوصف

خدمات الفندق الإضافية

  • قريب من مركز المدينة

  • خدمة wifi مجانية

  • موقف سيارات داخلي مجاني

  • غرف مطلة على البحر

  • لوبي تم تجديده بالكامل وبار ومطعم ibis Kitchen مع خيارات لتناول الطعام طوال اليوم.

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موقع الفندق

فندق إيبيس زيتينبورنو إسطنبول

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 إسطنبول
تركيا

نظام تحديد المواقع العالمي (GPS):40.979858, 28.902084

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة

IBIS RESTAURANT

مطبخ دولي ومحلي يمكن لأي شخص أن يجد ما يحلو له! مطعم صغير ويفيض حيوية، إنه مطعم ibis Restaurant!"

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  244 أراء

تقييم TripAdvisor  4.0/5  699 أراء

2024 شهادة تميّز

Very bad customer service

ملاحظة Tripadvisor 1.0/5

Mustafa A Friends getaway - تقييم TripAdvisor المعتمد

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

تجربة ننقصها الاحساس بحسن المعاملة

ملاحظة أراء العملاء 1.5/5

مجهول الأزواج - تقييمات مؤكدة لفندق ALL

الفندق يفتقر الى عملاء يتكلمون اكثر من لغتين. التركية والانجلزية فقط لا الفرنسية. ولا. العربية مما يعيق. التواصل بين الزبون موظفي الفندق هدا من ناحية اما من جهة التعامل وخاصة المكلفة بالاستقبال تتصرف بعنصرية وعصبية بالإضافة إلي كثرة الاعطال بالمصعد

موقع جيد

ملاحظة أراء العملاء 4.5/5

مجهول الأصدقاء - تقييمات مؤكدة لفندق ALL

تجربة رائعة تمنيت ان يكون هناك خزانة للملابس

Dear Marwan Abdullah A A., First and foremost, we would like to sincerely thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at our hotel, and it brings us great joy to know that we were able to meet your expectations. We strive to provide the best possible service at all times, and positive feedback like yours truly inspires us. We hope to have the pleasure of welcoming you back to Ibis Istanbul Zeytinburnu in the near future, where we trust your stay will be just as enjoyable. We look forward to welcoming you again soon. Best regards, Guest Relations Team

Overall a Good Experience while Some Services Need Improvement

ملاحظة Tripadvisor 3.0/5

grooveguru تقييم TripAdvisor المعتمد

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

Great stay very happy!

ملاحظة Tripadvisor 5.0/5

Halle A تقييم TripAdvisor المعتمد

My stay at Ibis was fantastic. The reception was amazing and kind, I had a hiccup as I booked through third party however the reception fixed up the issues for me and got me my refund from the third party company. Also big Thankyou to Atiye from housekeeping she is excellent she was so helpful and attentive. I will definitely come back! Thanks

Dear Hallea, We very much appreciate your comments regarding your stay at the ibis Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

بالاشتراك مع TripAdvisor

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