Mercure Nadi 3 stars

Customer review rating (ALL Rating) 3.7/5 267 reviews

Best price
guarantee
Mercure Nadi - Image 1
Mercure Nadi - Image 2
Mercure Nadi - Image 3
Mercure Nadi - Image 4
Queens Road, Nadi Airport, 0 NADI, Fiji Islands

Description

Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Nadi

Queens Road, Nadi Airport
0 NADI
Fiji Islands

GPS:-17.777908, 177.432386

Telephone
Fax +679 672 0187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  267 reviews

TripAdvisor Rating  3.2/5  1,076 reviews

Tiny resort on a budget for mainly stopovers

TripAdvisor rating 4.0/5

spirou007 TripAdvisor review

The Mercure is of course a budget choice. Good for us as a stopover. The infrastructure is old and could use an overhaul. But the primary aspects, a proper bed and hot shower was all we required. Ordering food definitely takes patience. Drinks are quick though. I can absolutely recommend the attached SPA: fair price and excellent quality. As we accidentally left something behind after checkout, the staff did search and got back to us quickly. Much appreciated (it turned up in a taxi, thanks to the honest driver!)

Customer review rating 4.0/5

Johnny A. W. H. Families - Confirmed reviews ALL

It was alright

Dear Johnny H., Thank you for taking the time to share your feedback. We are pleased to note that you had a good stay with us. We also appreciate your comment regarding the need for improved updates on our online platforms. Your feedback has been noted and will be shared with the relevant team as we continue to review and enhance the accuracy and clarity of our online information. We value your feedback and thank you for choosing to stay with us. Kind Regards Jack Work General Manager Mercure Nadi

Customer review rating 2.5/5

Thanh L. L. Families - Confirmed reviews ALL

Nice staff but very outdated hotel. I was disappointed and would never expect an Accor property could be that old and no elevation to the 3rd floor for heavy luggages.

Dear Thanh L. L., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our team to be friendly and welcoming, as warm and genuine service remains a key focus for us. We regret, however, that the condition of the hotel and the absence of a lift did not meet your expectations and resulted in disappointment during your visit. As part of the Mercure brand, our property reflects a more traditional resort style, and while we acknowledge that some areas may feel dated, ongoing maintenance and improvement plans are in place to ensure comfort and safety for our guests. Your comments regarding accessibility and luggage assistance are well noted and have been shared with the relevant teams for consideration. We truly appreciate your feedback, as it helps guide our continuous improvement efforts, and we hope to have the opportunity to welcome you again in the future under more favourable circumstances. Kind Regards Jack Work General Manager Mercure Nadi

Downgrade - a sad state of a "budget" accomodation

TripAdvisor rating 2.0/5

PurposeTraveller TripAdvisor review

My previous stay at this hotel earned a 3 star review..i am downgrading that to 1. Despite the staff still being the asset of the hotel (most that is) the property is a tired one and needs an upgrade on amenities and a paint-lift. I stayed in Room 302 and wondered if they should be selling this room at almost $300 FJD. Beds were old and mouldy, tv almost felt ancient and the room lacked maintenance-care basically. Under the bed were a whole different story - it was messy and had not been cleaned for a while...so i live with a sense of dissapointment thinking that this is the best they could offer their customers. 5 mins after checkout, the staff came knocking for my check-out reminder as if they wanted you out pronto..another came 5 mins later...the same disconnected at breakfast, I gave my name, room to the breakfast staff, checked and to breakfast i go only to be asked 5 mins later by another staff, for room number to be checked again. This checking system feels more like staff guarding the crown jewels than one to ensure a seamless enjoyable hustle free holiday stay... For a hotel brand chain that I am also a member of, I feel robbed of what i expect the Accor brand to be. But its coming to the Christmas.holidays, so maybe this will turn around in the new year...maybe...

Dear PurposeTraveller, Thank you for taking the time to share your detailed feedback following your recent stay. While we are pleased to note your kind acknowledgement of our team members, we regret that aspects of your experience did not meet your expectations. Please be assured that cleanliness and room presentation are priorities for the hotel, and your comments regarding your room and the perceived condition of certain amenities have been noted and shared with the relevant departments for review and follow-up. With regards to the interactions at check-out and breakfast, these procedures are in place to ensure accurate billing, room status control, and adherence to operational standards, particularly during high-occupancy periods. Nevertheless, we regret if these processes felt intrusive or detracted from the overall flow of your stay, and we will reinforce the importance of conducting such checks with discretion and courtesy. We value your loyalty to the Brand and appreciate your comments, which are instrumental in guiding ongoing maintenance planning and service refinement. We thank you once again for bringing these matters to our attention and trust that future visits will allow us the opportunity to provide an improved experience. Kind Regards Jack Work General Manager Mercure Nadi

Customer review rating 4.5/5

David P. Couples - Confirmed reviews ALL

Very happy with the accommodation, venue, and service. The staff were helpful and assisted my wife and I with any of our queries. Your Rokete restaurant provided excellent meals. Very important in our situation as my wife suffers food allergy as a celiac.

Dear David P., Thank you very much for taking the time to share your kind feedback following your stay with us. We are delighted to learn that you were very happy with the accommodation, venue, and overall service provided. It is especially pleasing to know that our team was able to assist you and your wife with your queries, and that your dining experience at our Rokete Restaurant met your expectations. We take dietary requirements and food allergies very seriously, and we are pleased that our culinary team was able to cater confidently and safely to your wife’s needs as a celiac. Your positive comments will be shared with our team as encouragement, and we truly appreciate your trust in choosing Mercure Nadi. We look forward to the pleasure of welcoming you both back for another enjoyable stay in the future. Wishing you a blessed Christmas and Prosperous New Year. Kind Regards Jack Work General Manager Mercure Nadi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 560 reviews 9.6/10 Location
  • 824 reviews 4.5/10 Room
  • 894 reviews 8.6/10 Service
  • 39 reviews 4.5/10 WiFi
  • 436 reviews 8.5/10 Breakfast
  • 324 reviews 5.5/10 Cleanliness
  • 278 reviews 3.9/10 Vibe
  • 35 reviews 9.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Nadi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.