Catatan tamu Avis (Peringkat ALL) 4.4/5 750 ulasan
Hotel Mercure Caen Côte de Nacre
2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
Akses: 100 m / 0.06 mi 1 min walk
Akses: 14 km / 8.7 mi 15 min drive
0.25 EUR 0.25 EUR
Check-in dari - Check out sampai
Our Chef offers you a cuisine made from fresh, regional products. This summer, benefit from our new outdoor terrace.
Alone, as a couple or with the family, come and enjoy our different types of spacious bedrooms, air-conditioned, with courtesy tray and NUXE toiletries. For more comfort, choose our Privilege rooms.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Catatan Tripadvisor 5.0/5
1969Dco Couples - Ulasan TripAdvisor tersertifikasi
We will definitively welcome back. Very good connection to Ouistreham and Caen. Very quit place.Good services. Great accommodations. Very friendly staff. Great Cleanliness and sleep quality. And much more positive feedback...
Catatan Tripadvisor 5.0/5
Mayo0614 Bisnis - Ulasan TripAdvisor tersertifikasi
As part of the organization I volunteer with, Best Defense Foundation, we took a group of WWII veterans to Normandy for the 78th Commemoration of D-Day and stayed here. The staff of the Mercure was incredibly friendly, welcoming and attentive to our group’s every need. We were a large group, but they never made us feel like it was a daunting task to take excellent care of us! From the front desk, to housekeeping and breakfast in the lounge, each interaction was service with a smile. With sincere appreciation, we look forward to our next stay!
The worst Mercure I have stayed in…
Catatan Tripadvisor 1.0/5
khodadadkavad Couples - Ulasan TripAdvisor tersertifikasi
The hotel is a scam. By creating a presentable lobby, it has managed to pass itself as a Mercure, which gets a 4* rating in France. But the rooms, the corridor, and the bathroom is smelly, dilapidated, and is falling apart. Dirty, disgusting carpet in the room. Even touching door knobs makes you feel dirty. The corridor leading to the rooms is falling apart, paint chipping off the walls and broken doors and windows. The room is just dirty and cheap, more like a 1 star hotel. The bathroom was bearable, but still had an old toilet and the sink area was dirty. Downgrade this to Ibis Budget.
Dear Khodadadkavad, Thank you for taking the time to write to us following your stay. We are surprised by your remarks, which we find quite extremist. Our rooms and common areas are cleaned thoroughly every day by our housekeepers. They work hard to provide you absolute comfort and talking about unsanitary conditions and poor hygiene is irrelevant and disrespectful to their work. Perhaps this is a feeling in relation to the decoration, but it remains subjective. Regarding the bedding, this is the latest generation Mercure range, which we changed less than three years ago. We are sorry if our hotel does not meet your requirements. Sincerely, Jean-Yves GUTH, General Manager
Great for an overnight stop before travelling onward
Catatan Tripadvisor 4.0/5
Peridor Couples - Ulasan TripAdvisor tersertifikasi
After ferry to Spain was ruled out we changed to a daytime sailing to Caen. 20 mins from port where entry to France was swift and straightforward this hotel hit the spot for us before setting off next morning for our long journey to S France. Easy parking, swift check in, lovely comfortable clean room, quiet night's sleep. Breakfast next morning was excellent. What more could one want for €110? Warmly recommended.
Dear Peridor, We thank you very much for your positive comment further to your stay in our hotel. We are pleased to learn that you enjoyed it and share your comment with all our team. We hope to have the pleasure to welcome you soon. Sincerely, Marion Front office manager
Very good hotel
Catatan Tripadvisor 4.0/5
Traveller8071 Keluarga - Ulasan TripAdvisor tersertifikasi
First time in this Mercure near Caen. Kind staff, nice welcome. Clean and quite rooms, recently refurbished. Confortable bed. Clean and recently refurbished bathroom. Breakfast wide and fresh. Very good. Orgnization a bit chaotic when staff is running everywhere but there is still missing food or drinks. Pls change/replace door access to your kitchen. It is horribly noisy and annoihing when you re sitting near. 2 bedrooms 5 people incl breakfast for 250 euros is quite good price.
Dear Traveller8071, Thank you very much for your positive comments about your stay in our hotel. We are delighted to learn that you enjoyed it. We take note of your comment about the door access to our kitchen, which, Indeed, is noisy. We hope too see you soon, Sincerely, Marion Front office manager
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price