Mercure Caen Centre Port de Plaisance Hotel bintang 4

The hotel is located in a pleasant area in the city of Caen. There is many options to eat out, and it’s close to the Vaugueux area. It is also next to the water. If you’re lucky like me, you’ll have a view of the water from the room window. The rooms are modern and clean, exactly what you can expect from a Mercure. Very good.

This hotel does not seem to be a Hotel in the Accor network! A MERCURE without management, with bad service and that puts customers in embarrassing siaths ... When we arrived, we were given a room whose toilet was in a minimal cubicle and the sink elsewhere in the room !!! We complained and - after much dialogue - exchanged our room. Such a hotel whose phone was removed because it was broken, the liquid box bottle of the box was empty !!! Imagine... The only good thing about this hotel is the location.

Great to the city of Caen. Close to shopping and restaurants with carparking and good access. Plenty of places for breakfast just outside the hotel and short walk to shops and fine dining locations. ...

As our long tour of England and France entered its final days, we had seen all sorts of hotels. Our main interest was a good nights sleep. The hotel was quiet; in a quiet neighbourhood. Enjoyed the excellent English of the charming woman on the front desk. Breakfast passable, dinners a bit overdone for me; but marked as well-done by my colleagues who enjoy rich French food. A five minute tram ride to the train station.

Had a mixed experience during my stay at Mercure Caen Centre Port de Plaisance. Pros = Very nice breakfast, decent location, comfortable bed, mini-fridge Cons = Poor maintenance, several items in room were in very poor condition. Sadly, corrections could have been made with slight cost/effort. This room should never have been rented in this condition. You expect better than this at a 3-star hotel.