Great location, nice small hotel, however if your planning to get there by car the parking situation is less then ideal. There is no place to park to check in and the carpark is a third party around the corner. Except for that the hotel is nice, but the breakfast is very light for the money.

Small hotel in a quiet area. Friendly staff, very helpful. Clean rooms. Perfect location for getting to the city centre. Metro and tram stations are literally outside the hotel entrance. There are local restaurants in close proximity.

Good location, near public transportation systems. Bars and restaurants nearby. All conveniences, like pharmacies, supermarkets and A great number of shopping stores. Good breakfast, confortable room and very nice staff.

Smart clean hotel with friendly and knowledgeable staff . Excellent buffet breakfast. Couple of minor issues that were quickly addressed. No bar or restaurant within the hotel and the welcome drink was from the mini bar. Given average for sleep quality as the pillows had seen better and needed replacing.

Once again we returned to Milano and once again to our favorite place in this city. The Hotel has an excellent location, 15 minutes walking distance to the Duomo, one step to the Metro and within a commercial & residential are with plenty shops, cafes & restaurants. The service always is very courteous and the rooms are clean as well as comfortable. We have been quite a few times in Milan and once we discovered this Hotel we did not change it for any other. It's like being home in Milano.

It was a 5 days in milano..the Mercure centro has a nice location infront of the Metro station in Pt Venizia..but there is no hotel amenities what so ever...only rooms and space for morning breakfast..lots of places to eat around the hotel

Stayed 2 nights and that was enough. Nothing really to recognise loyalty at this place. A couple of green apples. Woopee do. Average checkin only ones in reception, wanted to process us quick nothing explained except for here is a city map and use the welcome drinks from the mini bar as there is no hotel bar. Well that meant beer, softdrink or juice. Poor. Ongoing air conditioning issues had to to ring multiple times. Had to do an internal survey of initial impressions and when we advised of the above return email said, phone management if you want to take it further. Located right next to metro station. Will not be back.

Great location steps from the metro station and close to everything you need. Little charming hotel just in the heart of the down town. No resto to bar available and air conditioned did not worked. But service and staff are very friendly. Great choice to enjoy Milano.

Excellent property, clean and conveniently located, small reception and common area which is the same for breakfast and gets pretty crowded at times. Given all the above price is a little too high. I want to remark friendliness and efficiency of the staff.

We are regular Milan visitors either for work or for just enjoying this magnificent City. We have been staying in this Hotel many times for the last 4 to 5 years. Unfortunately, instead to improve their service and maintenance the Hotel is not getting better. Its classification is a Four Stars but lately it seems more a Three Stars Hotel. Despite the outstanding Location the service is not the one you may expect and every time we stay there is getting a bit worse. The maintenance is not good either as you can see the deterioration of the rooms without getting any improvement, old TVs, Cable TV is very basic, Bathrooms are not impeccable as should be neither the cleaning of the rooms, in general this Hotel is not what it used to be.

The hotel is located in the city centre in a neighbourhood with many restaurants, bars and shops. Tram stop and metro station are a few steps away from the hotel. The train station as well as the Dome can be reached within a few minutes.The building is quite old, but the rooms are big and very clean. The bed was comfortable and large.The staff was extremely friendly and helpful.The only point in which the hotel deviates from the known Mercure standard is the breakfast. The buffet is rather small, but ok for the price of 12 Euro. The quality of the food was Ok as well.

we had a new visit to Milan, one of our favorite cities and as usually we stayed at the Milano Centro. We feel almost Home when we arrive at this Hotel. People at the Reception knows us and it is very gentle as well as the people in charge of the housekeeping. The Hotel has a wonderful location, being in a very nice area of Milan very close to the very downtown area and surrounded by a Metro Station, Restaurants, Cafes, shops, etc...The Milano Centro is a small boutique Hotel that offers you what you may expect of it...it is not luxurious but it is very comfortable. The Service is personal, good and kind so you cannot expect anything much better than it. We came here for many times and we hope to continue using it in our next visit to this magnificent city.

I was very happy with the hospitality and amazed by the quality in the services, attitude and professionalism that the hotel reflected. The breakfast was a dream, and I will definitely come back to stay for a longer period of time.

very good location, next to station exit and close to shopping area and supermarket. friendly staff. housekeeping overlook we put the do not distribute but overall they did a good job of cleaning the room.

We stayed in this Hotel quite a few times during the last few years...The location it is very good as well as convenient for us and for anybody that wish to know Milan and also move from this location to any part of the city. The Hotel is clean and well maintained; however, the service is everyday worst...we have a privilege status on this chain but it seems that here it does not matter. We just received a couple of hard green apples as a welcome greetings for our loyalty...totally different from other hotels of the chain, here we never got an upgrade and neither any special attention from them...the staff has been changing over the last couple of years and from being nice and kind now are discourteous and unhelpful..we gave them one chance after other trying to get an improvement ad it did not happen...