Mercure Milano Centro bintang 4

Catatan tamu Avis 4.3/5 1.369 ulasan

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Mercure Milano Centro
Melihat pada peta
+ 4 Layanan

Keistimewaan hotel

Check-in online dan check-out cepat, WIFI gratis di seluruh hotel, pusat Internet gratis di lobi. Ruang pertemuan elegan ber-AC. Hewan peliharaan kecil diizinkan dengan biaya tambahan. Tersedia parkir di garasi mobil luar ruang dengan harga diskon

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir Layanan berbayar
  • Akses bagi tamu disabilitas
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • CHECK-OUT DIPERPANJANG HINGGA PUKUL 18.00 Layanan berbayar
  • Cuci kering / Setrika Layanan berbayar
  • Portir
Katering
  • Sarapan Layanan berbayar
Layanan bisnis
  • 1 Ruang pertemuan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Mercure Milano Centro

Piazza Oberdan 12
20129 milano
italia

Tel: +390229403907

Faks: (+39)02/29526171

Check-in dari 14h00

Check out sampai 12h00

  • BUS :  90 LORETO (MM1)

  • MM1 RED LINE :  1 PORTA VENEZIA

  • PASSANTE FERROVIARIO :  S1,S2,S5,S6,S13 PORTA VENEZIA

  • TRAM :  29,9 PORTA VENEZIA

  • Dengan pesawat

    LINATE Pada 6km / 3,73 mil

  • Dengan pesawat

    MALPENSA Pada 45km / 27,96 mil

  • Dengan kereta

    MILANO NORD CADORNA Pada 3,3km / 2,05 mil

  • Dengan kereta

    PORTA GARIBALDI Pada 2,4km / 1,49 mil

  • Dengan kereta

    STAZIONE CENTRALE Pada 2km / 1,24 mil

GPS :45.47472, 9.205507

Akomodasi kami

32 kamar elegan dengan detail cermat dan warna hangat menciptakan kenyamanan terbaik, fasilitas mencakup WIFI gratis, brankas laptop, TV LCD dengan Sky dan saluran internasional, AC, dan fasilitas teh dan kopi.

Kamar Standar Bebas Rokok dengan tempat tidur single

  • Maks. jumlah orang: 1
  • Area: Dari 12 / 129 sq ft
  • Internet nirkabel di kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja

Tweepersoonskamer Superior, niet-roken, uitzicht op het plein

  • Maks. jumlah orang: 2
  • Area: Dari 18 / 194 sq ft
  • Pemandangan: Pemandangan sisi sejarah *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja

Kamar Standar non-rokok dengan tempat tidur twin

Kamar disabilitas
  • Maks. jumlah orang: 2
  • Area: Dari 15 / 161 sq ft
  • Pemandangan: Pemandangan sisi sejarah, Sisi halaman *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 1

  • Ukuran maksimal: 32

  • Kapasitas maksimal: 20 orang

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Mercure Milano Centro

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Peringkat ALL 4.3/5

1.369 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

852 ulasan

Absolutely lack of customer care

Catatan Tripadvisor 2.0/5

Barbara I Business - 09/12/2019 Ulasan TripAdvisor tersertifikasi

Great location near the city center . I chose it because it is the only 4 star hotel in Milan from Accor . Unfortunately it doesn’t deserve neither satisfy any 4 start criteria : absolutely lack of client care , poor breakfast as assortiment and quality, old furniture, no restaurant , few choice of tv channels , super noise room heating , no “Accor fidelity Programme. “ benefit offered . I hope Accor will review the hotel category and will open a decent hotel in Milani, otherwise I will change chain.

Dear Guest, thank You for leaving a review about Your stay at Hotel Mercure Milano Centro. We also thank You for coming for the fifth time at our Hotel, even if the services do not satisfy You. Customer care is the strength of our staff, for which we always receive very positive reviews. We will treasure Your considerations to improve the quality of our breakfast service; it is necessary to advise You that, since Mercure Milano Centro is an ancient Milanese building, the planimetry is not a modern one and that is why, at the moment, there is no room for a restaurant. Moreover, we are sorry because You did not entertain with any of our 54 TV channels. As for the noise of the heating system, we did not receive any reports of a necessary intervention from Your side; our maintenance technician would have been glad to fix the problem as quickly as possible. Finally, as in Your previous stays, You received the "Welcome Drink" set aside for Accor members. We hope to see You again in our Hotel. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

You couldn't be closer to the metro!

Catatan Tripadvisor 3.0/5

Gaz111999 Solo travel - 05/10/2019 Ulasan TripAdvisor tersertifikasi

I arrived three hours early at the hotel due to my flight time and was greeted warmly. I had prearranged I could leave my suitcase with the hotel whilst I explored the city until my room was ready. The staff at the reception offered me a room they had ready or I could wait for a room with a view out the front which I opted for. They took my case to my room and offered me use of the toilet and lounge area. It was a nice touch to receive a text when Room was ready! A welcome drink was offered from the mini-bar (i.e. water, soft drink or beer) which is a unique experience. In my room, the main light hung low so I hit my head on it quite a bit (I’m 6ft 4”). The sink was blocked (the water did not drain) although this was sorted the next day as there is a card which can be completed for maintenance issues so was rectified as soon as it was brought to their attention. The toilet roll holder is not fitted in an ideal place as it where your leg would go so you end up sitting at an angle on the toilet. The curtains in my room did not close fully so there was a small gap in the middle but fortunately this did not affect my sleep. There were no robes provided but there were paper slippers but only useful for those with small feet. My room was hot when I checked-in (temperature outside was 25 degrees) and the air conditioning is turned on an off by reception which is not convenient. When I requested it to be turned on it was. Large shower with rainfall head and a flexible head was ideal. Usual Mercure toiletries provided. The room was clean and bedding comfortable. I was disappointed with the breakfast due to the lack of selection and the poor-quality cooked product which consisted of small pieces of cold sausage (frankfurter style), rubber egg like an omelette cut up in to pieces and ham. There was a reasonable Continental selection and Apple flan. Nutella style chocolate to go with pancakes etc. On the plus side, the coffee was nice and the fresh bread was also nice. There were a few flies hanging around the area although the cheese and cooked breakfast was covered to protect it. If I stayed again I would opt to eat breakfast out. Hotel is a few paces from the Metro (literally exit the hotel main entrance, turn to your right, walk a short distance and turn to the left and the escalator down in to the metro is there. You can be onboard a Metro train in about 3 minutes if you time it right. You can walk to the Duomo which takes about 20-30.I would stay again.

If arriving by car: Do not stay here

Catatan Tripadvisor 2.0/5

Beguronline Couples - 13/09/2019 Ulasan TripAdvisor tersertifikasi

The possibility for arrival by car is hopeless. Not even any space for temporary parking whilst check in. Further more guests have to pay the 'valet person' (30 Euro per night) directly in cash and this amount does therefore not appear on the official hotel invoice. This is a very strange and inconvenient arrangement. We wonder whether it is legal ???? Room 205 has very limited access to daylight.

As expected

Catatan Tripadvisor 4.0/5

KochinaP Solo travel - 02/09/2019 Ulasan TripAdvisor tersertifikasi

Great location, nice small hotel, however if your planning to get there by car the parking situation is less then ideal. There is no place to park to check in and the carpark is a third party around the corner. Except for that the hotel is nice, but the breakfast is very light for the money.

Dear Madam, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share Your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since the Hotel is not a big one, and we are in the main Center there is no place to have a own garage, that's why we do work with one just behind us, it's a great service because with 30€ for 24H, including the valet parking. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Angelica Receptionist Hotel Mercure Milano Centro

Perfect Location!

Catatan Tripadvisor 4.0/5

Antonia Y Friends getaway - 28/08/2019 Ulasan TripAdvisor tersertifikasi

Small hotel in a quiet area. Friendly staff, very helpful. Clean rooms. Perfect location for getting to the city centre. Metro and tram stations are literally outside the hotel entrance. There are local restaurants in close proximity.

Dear Madam, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share Your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Angelica Receptionist Hotel Mercure Milano Centro

Very good hotel

Catatan Tripadvisor 4.0/5

FlavioFE Couples - 05/08/2019 Ulasan TripAdvisor tersertifikasi

Good location, near public transportation systems. Bars and restaurants nearby. All conveniences, like pharmacies, supermarkets and A great number of shopping stores. Good breakfast, confortable room and very nice staff.

A good stay apart from a couple of glitches

Catatan Tripadvisor 4.0/5

Brian M Couples - 05/08/2019 Ulasan TripAdvisor tersertifikasi

Smart clean hotel with friendly and knowledgeable staff . Excellent buffet breakfast. Couple of minor issues that were quickly addressed. No bar or restaurant within the hotel and the welcome drink was from the mini bar. Given average for sleep quality as the pillows had seen better and needed replacing.

our Milano place

Catatan Tripadvisor 4.0/5

Carlos L Couples - 18/07/2019 Ulasan TripAdvisor tersertifikasi

Once again we returned to Milano and once again to our favorite place in this city. The Hotel has an excellent location, 15 minutes walking distance to the Duomo, one step to the Metro and within a commercial & residential are with plenty shops, cafes & restaurants. The service always is very courteous and the rooms are clean as well as comfortable. We have been quite a few times in Milan and once we discovered this Hotel we did not change it for any other. It's like being home in Milano.

Holiday in Mercure Milano centro

Catatan Tripadvisor 3.0/5

ahmedaC2807AC Family - 04/07/2019 Ulasan TripAdvisor tersertifikasi

It was a 5 days in milano..the Mercure centro has a nice location infront of the Metro station in Pt Venizia..but there is no hotel amenities what so ever...only rooms and space for morning breakfast..lots of places to eat around the hotel

Great looking building that is it

Catatan Tripadvisor 3.0/5

PedroNastro Couples - 21/05/2019 Ulasan TripAdvisor tersertifikasi

Stayed 2 nights and that was enough. Nothing really to recognise loyalty at this place. A couple of green apples. Woopee do. Average checkin only ones in reception, wanted to process us quick nothing explained except for here is a city map and use the welcome drinks from the mini bar as there is no hotel bar. Well that meant beer, softdrink or juice. Poor. Ongoing air conditioning issues had to to ring multiple times. Had to do an internal survey of initial impressions and when we advised of the above return email said, phone management if you want to take it further. Located right next to metro station. Will not be back.

Super location and charming little hotel

Catatan Tripadvisor 5.0/5

400eddie Solo travel - 13/03/2019 Ulasan TripAdvisor tersertifikasi

Great location steps from the metro station and close to everything you need. Little charming hotel just in the heart of the down town. No resto to bar available and air conditioned did not worked. But service and staff are very friendly. Great choice to enjoy Milano.

Good but a little bit pricey

Catatan Tripadvisor 4.0/5

maxxval2017 Business - 04/03/2019 Ulasan TripAdvisor tersertifikasi

Excellent property, clean and conveniently located, small reception and common area which is the same for breakfast and gets pretty crowded at times. Given all the above price is a little too high. I want to remark friendliness and efficiency of the staff.

Need improvement

Catatan Tripadvisor 3.0/5

Carlos L Couples - 09/01/2019 Ulasan TripAdvisor tersertifikasi

We are regular Milan visitors either for work or for just enjoying this magnificent City. We have been staying in this Hotel many times for the last 4 to 5 years. Unfortunately, instead to improve their service and maintenance the Hotel is not getting better. Its classification is a Four Stars but lately it seems more a Three Stars Hotel. Despite the outstanding Location the service is not the one you may expect and every time we stay there is getting a bit worse. The maintenance is not good either as you can see the deterioration of the rooms without getting any improvement, old TVs, Cable TV is very basic, Bathrooms are not impeccable as should be neither the cleaning of the rooms, in general this Hotel is not what it used to be.

Small but comfortable hotel in the city centre

Catatan Tripadvisor 4.0/5

cna07 Couples - 19/12/2018 Ulasan TripAdvisor tersertifikasi

The hotel is located in the city centre in a neighbourhood with many restaurants, bars and shops. Tram stop and metro station are a few steps away from the hotel. The train station as well as the Dome can be reached within a few minutes.The building is quite old, but the rooms are big and very clean. The bed was comfortable and large.The staff was extremely friendly and helpful.The only point in which the hotel deviates from the known Mercure standard is the breakfast. The buffet is rather small, but ok for the price of 12 Euro. The quality of the food was Ok as well.

AS USUALLY WE HAD A NICE STAY

Catatan Tripadvisor 4.0/5

Carlos L Business - 03/10/2018 Ulasan TripAdvisor tersertifikasi

we had a new visit to Milan, one of our favorite cities and as usually we stayed at the Milano Centro. We feel almost Home when we arrive at this Hotel. People at the Reception knows us and it is very gentle as well as the people in charge of the housekeeping. The Hotel has a wonderful location, being in a very nice area of Milan very close to the very downtown area and surrounded by a Metro Station, Restaurants, Cafes, shops, etc...The Milano Centro is a small boutique Hotel that offers you what you may expect of it...it is not luxurious but it is very comfortable. The Service is personal, good and kind so you cannot expect anything much better than it. We came here for many times and we hope to continue using it in our next visit to this magnificent city.

A Real Excellence

Catatan Tripadvisor 5.0/5

Sparta2018 Business - 19/07/2018 Ulasan TripAdvisor tersertifikasi

I was very happy with the hospitality and amazed by the quality in the services, attitude and professionalism that the hotel reflected. The breakfast was a dream, and I will definitely come back to stay for a longer period of time.

Good location & Friendly staff

Catatan Tripadvisor 4.0/5

tristanyeung Couples - 18/05/2018 Ulasan TripAdvisor tersertifikasi

very good location, next to station exit and close to shopping area and supermarket. friendly staff. housekeeping overlook we put the do not distribute but overall they did a good job of cleaning the room.

Good Hotel - mediocre service

Catatan Tripadvisor 3.0/5

Carlos L Business - 29/09/2017 Ulasan TripAdvisor tersertifikasi

We stayed in this Hotel quite a few times during the last few years...The location it is very good as well as convenient for us and for anybody that wish to know Milan and also move from this location to any part of the city. The Hotel is clean and well maintained; however, the service is everyday worst...we have a privilege status on this chain but it seems that here it does not matter. We just received a couple of hard green apples as a welcome greetings for our loyalty...totally different from other hotels of the chain, here we never got an upgrade and neither any special attention from them...the staff has been changing over the last couple of years and from being nice and kind now are discourteous and unhelpful..we gave them one chance after other trying to get an improvement ad it did not happen...

Dear Sir, I'm really sorry for your review. Please, beleve me when I say to you that our Guests are the most precious thing that we have and if they are disappointed we have a problem. Usully, if we can we give to our best Guests a superior treatment, not everyday we can give them an upgrade, it depend from the hotel availability. Our hotel is a boutique hotel with 32 standard and superior rooms, so we can give an upgrade only if we are superior rooms available, may be the other hotels are bigger then us. We haven't change our staff in the last two years, we only change one receptionist in August 2016 and the new receptionist is really helpful and polite. We try to satisfy all the different needs of our Guests, I apologize if we are not always able to do it. I hope to see you again in Milan. Best Regards. Silvia Ramazzina

Classy Hotel in Milan City Centre

Catatan Tripadvisor 5.0/5

esantoso Couples - 25/09/2017 Ulasan TripAdvisor tersertifikasi

Mercure Milano Centro is avery nice and classy hotel right in city center of Milan. The location is very nice and quite close to Milan Central Station which is the main train station in Milan. From Central station you can either take bus number 9 which stop right in front of the hotel or you can also take Metro M2 (Green Line) toward Gassate and change at Loreto Station (just 2 stops) to M1 (Red Line) to Porta Venesia Station (just 2 stops from Loreto). The hotel is right in front of the Porta Venesia Station Exit. It is also just walking distant to Duomo, or you can take Metro M1 (Red Line) to Duomo Station (just 3 stops from Porta Venesia). The hotel is located in the tourist area and there are many restaurant nearby, so, getting a meal is not a problem at all. The staffs are very nice, friendly and helpful. The room is very nice and clean with a classy decor and the bed is very comfortable. It is highly recommended for place to stay in Milan, either for business or holiday.

Mercure Hotel Milano

Catatan Tripadvisor 5.0/5

oleborrings Couples - 23/09/2017 Ulasan TripAdvisor tersertifikasi

Very nice hotel in the middle of Milano. Good price-quality relation. Breakfast buffet allows you to compose your breakfast according to taste, hunger, diet etc. - and service is fine. Absolutely a hotel, we would like to visit again

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