Sofitel Queenstown Hotel and Spa

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Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 974 reviews

ALLSAFE approved hotel

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Hotel extras

  • ALLSAFE, Bureau Veritas certification

  • Central location in town

  • Award-winning day Spa

  • 3 stylish meeting spaces

  • Luxury done the French Way

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
New Zealand

  • Intercity Coachlines:  ZQN Terminal

  • State Highway 6: 

  • By plane

    QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying

GPS:-45.031318, 168.658901

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

Our guest reviews

Our guest reviews for
Sofitel Queenstown Hotel and Spa

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  974 reviews

TripAdvisor Rating  4.5/5  1,897 reviews

Certificate of excellence 2022

Girls getaway

TripAdvisor rating 5.0/5

gazshah TripAdvisor review

We loved the service and location of Sofitel Queenstown. It was excellent for a girls getaway with everything within walking distance and brilliant service from even before checking in. Fresh and wonderful fare fore breakfast at Left Bank bistro was a blessing each morning.

Amazing stay

Customer review rating 5.0/5

Ahmad W. Families - Confirmed reviews ALL

Comfortable, enjoyable and very convenient location. Friendly staff.

Customer review rating 5.0/5

Noelene W. Couples - Confirmed reviews ALL

This is the 4th stay we have had at your hotel and each time almost better than the last. Just loved it.

Best rooms in Queenstown hotels

Customer review rating 4.0/5

Sharon Business - Confirmed reviews ALL

We enjoyed your stay and the rooms are so spacious even the entry price rooms are the best in Queenstown. It was disappointing that the bar was closed and restaurant was closed, it would have been good to know this in advance. The breakfast room was open and served breakfast. The hotel staff tried hard although it seemed they were understaffed due to Covid.

Great Location , friendly and helpful Staff/Management

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Great location, very comfortable rooms, friendly and helpful Staff/Management with

Excellent location and top stay

Customer review rating 5.0/5

Trevor R. Couples - Confirmed reviews ALL

Warm friendly experience making you keen to visit again in the near future.

Well looked after

Customer review rating 4.5/5

Philip T. Families - Confirmed reviews ALL

Overnight stay with the family after finishing rail trail.

Brilliant Location, Fantastic Breakfast

Customer review rating 5.0/5

R S. Couples - Confirmed reviews ALL

This was a fantastic experience - staff very helpful and friendly , nothing was too much trouble. Room was beautiful , bed very comfortable, great bath! Would absolutely recommend and looking forward to the next stay there.

Well located hotel and friendly, helpful staff.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All the staff were friendly and attentive. They really did go the extra mile in helping us.

Dated. Expensive.

Customer review rating 0.5/5

Claudia Families - Confirmed reviews ALL

1 bottle of water each. Paid top dollar for an extremely dated room. Have to pay for coffees and juice with your ‘included breakfast’ at a hideously high price a coffee should be standard. Room service options were laughable. Would never stay here again

Sofitel is well located and only a few minutes stroll to the wharf.

Customer review rating 4.5/5

Islay R. E. Couples - Confirmed reviews ALL

Our second stay at Sofitel and that is why we returned.

A little luxury

TripAdvisor rating 5.0/5

Jane W TripAdvisor review

Our group of four friends enjoyed a night at beginning and end of hiking The Routebourne Track. The spa bath turned out to be the perfect antidote on our return to restore weary muscles. The hotel is ideally situated to walk easily to shops, bars and eateries and stroll to the waterfront and gardens. Beds were extremely comfortable and despite the central location the rooms actually very quiet. Staff were lovely and exceptionally helpful, no issues with any of our requests and happy to hold extra baggage for the duration of our trip which was ready for us in our rooms on return. Breakfast was a highlight with perfect eggs benedict and a basket of delicious pastries! Certainly a place I will be happy to stay on any return visit to Quenstown.

Most pleasant, short stay.

Customer review rating 4.0/5

Humphrey N. Couples - Confirmed reviews ALL

3 night stay at a time of missing tourists - thus unable to dine in evenings. However, very comfortable especially with reception staff and effective room tidying etc.

Very handy to everything in Queenstown

Customer review rating 5.0/5

Raewyn M. Couples - Confirmed reviews ALL

Good stay, everyone very efficient.


Customer review rating 5.0/5

Tim G. Couples - Confirmed reviews ALL

Absolutely awesome stay

Good location

Customer review rating 4.5/5

Brent M. Couples - Confirmed reviews ALL

Clean and easy to get around

Awesome staff, lovely room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We stayed at the Sofitel to celebrate our 10th wedding anniversary. It had everything on site that we needed, the spa, restaurant etc. We really appreciated the bubbles and nibbles we got from the hotel for our anniversary, it was wonderful.

Return visit just as nice as the first

TripAdvisor rating 5.0/5

nysa2022 TripAdvisor review

I returned to the Sofitel, this time with my daughter and once again your service, rooms and overall experience was lovely. The hotel is so handy to the beautiful waterfront and restaurants. Well done team - you have secured a customer for life!

Great Location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We visited during Omicron surge so the bar & hotel restaurant was closed & there were staff shortages in all areas. Hotel was clean, although room was a little tired & tatty.

Great stay

TripAdvisor rating 5.0/5

800marcusl TripAdvisor review

Thanks for the welcome chocolate cake. Make a great start to our trip. Also huge compliments to team and Fabio that sorted out our room when the Air-Conditioning broke. Breakfast was solid. Lounge access had lovely canapés. Staff very professional and friendly. Location is superb.

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