Warm friendly experience making you keen to visit again in the near future.

Overnight stay with the family after finishing rail trail.

This was a fantastic experience - staff very helpful and friendly , nothing was too much trouble. Room was beautiful , bed very comfortable, great bath! Would absolutely recommend and looking forward to the next stay there.

All the staff were friendly and attentive. They really did go the extra mile in helping us.

1 bottle of water each. Paid top dollar for an extremely dated room. Have to pay for coffees and juice with your ‘included breakfast’ at a hideously high price a coffee should be standard. Room service options were laughable. Would never stay here again

Our second stay at Sofitel and that is why we returned.

Our group of four friends enjoyed a night at beginning and end of hiking The Routebourne Track. The spa bath turned out to be the perfect antidote on our return to restore weary muscles. The hotel is ideally situated to walk easily to shops, bars and eateries and stroll to the waterfront and gardens. Beds were extremely comfortable and despite the central location the rooms actually very quiet. Staff were lovely and exceptionally helpful, no issues with any of our requests and happy to hold extra baggage for the duration of our trip which was ready for us in our rooms on return. Breakfast was a highlight with perfect eggs benedict and a basket of delicious pastries! Certainly a place I will be happy to stay on any return visit to Quenstown.

3 night stay at a time of missing tourists - thus unable to dine in evenings. However, very comfortable especially with reception staff and effective room tidying etc.

Good stay, everyone very efficient.

Absolutely awesome stay

Clean and easy to get around

We stayed at the Sofitel to celebrate our 10th wedding anniversary. It had everything on site that we needed, the spa, restaurant etc. We really appreciated the bubbles and nibbles we got from the hotel for our anniversary, it was wonderful.

I returned to the Sofitel, this time with my daughter and once again your service, rooms and overall experience was lovely. The hotel is so handy to the beautiful waterfront and restaurants. Well done team - you have secured a customer for life!

We visited during Omicron surge so the bar & hotel restaurant was closed & there were staff shortages in all areas. Hotel was clean, although room was a little tired & tatty.

Thanks for the welcome chocolate cake. Make a great start to our trip. Also huge compliments to team and Fabio that sorted out our room when the Air-Conditioning broke. Breakfast was solid. Lounge access had lovely canapés. Staff very professional and friendly. Location is superb.