モーベンピック ジュネーブ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 927 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 当ホテルでは、ALLSAFE および Accor Planet 21 の認証を取得しています

  • 当ホテルは、Green GlobeとSwisstainable 認定を取得しています

  • ジュネーブ空港への無料シャトルバスをご利用いただけます

  • 市内交通無料チケットで、ダウンタウンへのアクセスも便利です

  • モーベンピック レストラン、日本食レストラン「かもめ」、バー「ゲート 20」

当ホテルの客室

ホテル所在地

モーベンピック ジュネーブ

Route De Pre Bois 20
1215 ジュネーブ
スイス

GPS:46.2242, 6.100875

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  927 件のレビュー

トリップアドバイザーの評価  4.0/5  1,920 件のレビュー

2023エクセレンス認証

Friendly Staff and Elegant but Comfortable Hotel

トリップアドバイザーの評価 5.0/5

cynthiadavis2019 ファミリー - トリップアドバイザー認証口コミ

We arrived from Houston with three hungry, jet-lagged children and were warmly welcomed by Maurane in Reception and by Alba in the Restaurant. The food was delicious, the atmosphere was elegant, the rooms spacious and comfortable. Later we enjoyed drinks and appetizers and chatting with the friendly bar-tenders in the Lobby bar.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. Thank you for mentioning the names of our collaborators, I'll be sure to pass them on to them. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Casino Aéroport Franck Fleury General Manager Cluster Mövenpick Hotel & Casino Geneva Mövenpick Hortel Lausanne

Feedback concerning restaurant and staff

トリップアドバイザーの評価 5.0/5

Rozenn R トリップアドバイザー認証口コミ

Despite of some disappointment concerning the lack of choice on the menu at the restaurant, I have to say that the staff is always extremely friendly and welcoming!! I gave them my feedback and I felt like I was being considered and taken seriously! A warm drink was even offered to me as I complained about the temperature at the restaurant Thank you very much for your hospitality especially Bryan and Abdulla!

Dear Sir, Thank you for your note following your recent stay in our establishment. Thank you very much for your time. Please be assured that I will get back to the teams in this regard. I am pleased to see that you appreciated the quality of our services. I'll share your comment with Bryan & Abdula Some useful information: - AllSafe" certification and "Clean & Safe" label - Green Globe certification - Quiet room - Fitness room - Electricity terminals - Parking lot - Free airport shuttle in 5 minutes See you soon at Movenpick Casino Aéroport Franck Fleury Cluster General Manager Hotel Mövenpick Casino Geneva Hotel Mövenpick Lausanne

Great stay, wonderfull staff and delicious diner!

トリップアドバイザーの評価 5.0/5

DayTrip01751079583 ビジネス - トリップアドバイザー認証口コミ

We were with the three of us. As soon as we sat down, the kind waiter brought us some bread and salted butter. Two of us had a starter of steak tartare and all of us had a burger which was made to personal preference. It was the best burger we had in a long time! The Austrian red wine we had was very nice! The staff was all very friendly and made sure we were looked after. They made sure everything was there that we needed and kept our glasses filled. A special thank you to Brian/Bryan (sorry, we weren’t sure about the spelling) for the great service and his great sense of humour! Say hi to Samantha for us 😄

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. I will share your comment with Bryan. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Casino Aéroport Franck Fleury General Manager Cluster Hotel Mövenpick Casino Geneva Hotel Mövenpick Lausanne

Hopeless service

トリップアドバイザーの評価 1.0/5

IJBorders Couples - トリップアドバイザー認証口コミ

Went for a meal, the service is absolutely hopeless. The restaurant manager has no control of the restaurant. 12 guests and 3 servers. It is so bad you have to laugh. Surroundings are nice but staff service is absolutely hopeless. One of the worse. I have been in.

Thank you for taking the time to tell us about your experience at the Mövenpick Hotel And Casino Geneva. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury General Manager

Clean, spacious room and great service!

トリップアドバイザーの評価 5.0/5

Joelle N トリップアドバイザー認証口コミ

The hotel room was very clean and spacious. Very calm at night. The staff is very friendly and helpful. Breakfast is decent and Tamara always greets you with a big smile! I was working next to the airport so it was very convenient/ walking distance.

Dear Sir, Thank you for your note following your recent stay at our facility. Thank you very much for your time. I assure you that I will be in touch with the teams in this regard. I am glad to see that you appreciated the quality of our services. Some useful information: - "AllSafe" certification and "Clean & Safe" label. - Green Globe certification - Quiet room - Fitness room - Electric terminals - Parking. - Free airport shuttle in 5 minutes See you soon at Movenpick Casino Aéroport Franck Fleury General Manager Cluster Hotel Mövenpick Casino Geneva Hotel Mövenpick Lausanne

との提携 TripAdvisor

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