ibis Прага Старый город 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 812

Гарантия
лучшей цены
ibis Прага Старый город - Image 1
ibis Прага Старый город - Image 2
ibis Прага Старый город - Image 3
ibis Прага Старый город - Image 4
Na Porici 5, 11000 ПРАГА, Чехия

Описание

Особенности отеля

  • Отель в центре Старого города Праги

  • Рядом с остановками общественного транспорта

  • Бесплатный Wi-Fi на всей территории отеля

  • Частная автостоянка

  • В пешей доступности от ресторанов, магазинов и достопримечательностей

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Расположение отеля

ibis Прага Старый город

Na Porici 5
11000 ПРАГА
Чехия

GPS:50.088951, 14.43026

Телефон
Факс +420 266 000 660

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

IBIS RESTAURANT

Побалуйте себя завтраком в уютном ресторане самообслуживания с прекрасным естественным освещением. Горячий шведский стол, холодная нарезка, салаты и домашняя выпечка.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 812

Рейтинг TripAdvisor  4.0/5  Отзывов: 4 002

Stay in Ibis Praha Old town

Примечание: Tripadvisor 5.0/5

Tatyana K Couples - Реальные отзывы TripAdvisor

We checked in on November 8 around 3 pm. The receptionist who checked us in had a trainee to teach but he was so professional that we didn’t notice that he had to teach a trainee. He helped us with parking and was absolutely great. The next day the same guy helped us with restaurant recommendations. Unfortunately name tag is very small and we couldn’t read his name. But please express our great appreciation to him. He has a small beard if it helps.

Dear Tatyana K, Thank you for sharing your positive experience from your stay at Ibis Praha Old Town. We are thrilled to hear about the exceptional service provided by our receptionist during your visit. Your kind words will be shared with the team, especially the staff member who assisted you with parking and restaurant recommendations. We appreciate your feedback regarding the name tag size and will take this into consideration for improvement. We look forward to welcoming you back for another wonderful stay. Warm regards, Katerina Nemcova, Sales Manager

City break

Примечание: Tripadvisor 5.0/5

Paradise45847536816 Couples - Реальные отзывы TripAdvisor

Hotel and room was very clean and warm staff were brilliant couldn’t help us enough breakfast was enjoyable hotel was centrally situated, will definitely be back city was very friendly there is lots of places to visit and lots of walking you need to bring comfortable shoes

Dear Paradise45847536816, thank you for your kind review. We are delighted to hear that you enjoyed our clean rooms, warm staff, and centrally situated hotel. We look forward to welcoming you back soon. Kind regards, Katerina Nemcova, Sales Manager

Drama queen on reception

Примечание: Tripadvisor 4.0/5

Sarah C Friends getaway - Реальные отзывы TripAdvisor

No issues with room or hotel apart from a rude member of staff at check in. I had checked before arriving that I was able to request a fan in my room upon check in. I needed this as I get very hot at night. I was told fans were not supplied. I said I had checked and this was incorrect. In fact I had found the information on Tripadvisor from a customer service representative of the hotel. He then asked me to find the information online to prove fans were available! What a cheek! I was tired after my travels but started hunting around to find the information online which was quite stressful. All the while he was frowning and pulling very strange faces. It was all very odd indeed. He then stated that if all the rooms wanted fans they would have a huge problem. I was lost for words. After much discussion he put in a request to housekeeping and, hey presto, a fan was delivered. Such a drama queen should not be front of house. He gave an awful first impression of an otherwise good hotel.

Dear Sarah C, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during check-in. Rest assured that your comments have been shared with our team for further improvement. We always strive to provide exceptional service, and it is disappointing to hear about the situation you encountered. Please note that we do offer fans upon request, and we appreciate your understanding in this matter. Your comfort is of utmost importance to us, and we will take the necessary steps to ensure such incidents are not repeated. We hope to have the opportunity to welcome you back for a more seamless stay. Warm regards, Katerina Nemcova, Sales Manager

Good location but poor quality and rude staff

Примечание: Tripadvisor 2.0/5

TomMelb2024 Семьи - Реальные отзывы TripAdvisor

I recently stayed at this hotel, expecting the reliable service and quality I’ve experienced at other ibis locations, as I’m an ALL member. Unfortunately, this experience fell far short of that standard. The hotel’s location is convenient, but that’s about the only positive aspect. The rooms were underwhelming, with low-quality bed linens and cushions that felt old and uncomfortable. Even more disappointing was the staff – they were not only unhelpful but outright rude at times. Astonishingly, none of the staff could speak English or any other language besides the local one, which is surprising for a hotel catering to international tourists. I’ve always trusted ibis and its partners to provide a consistent, guest-centered experience, but this was my first truly disappointing stay. I hope management takes note and makes the necessary improvements.

Dear TomMelb2024, Thank you for sharing your experience with us. We are truly sorry to hear that your recent stay did not meet the high standards of service and quality that we aim to provide. We sincerely apologize for any inconvenience caused by the condition of the rooms and the behavior of our staff. Your feedback regarding the bed linens, cushions, and the language proficiency of our team is duly noted, and we will address these areas internally to ensure such issues are rectified. At ibis Praha Old Town, we strive to offer a comfortable and pleasant stay to all our guests, and we regret that we fell short during your visit. We appreciate your loyalty as an ALL member, and we hope to have the opportunity to welcome you back in the future to showcase the true ibis experience. Should you decide to stay with us again, please do not hesitate to reach out to me directly. Warm regards, Katerina Nemcova, Sales Manager

Good location

Примечание: Tripadvisor 4.0/5

MonyLux Реальные отзывы TripAdvisor

Good central location. The hotel is relatively clean and room are comfortable enough . Standard room for an Ibis. The staff is fine and helpful. Towels were missing but they did bring them immediately after my call. Breakfast pretty good with a good variety of choice.

Dear MonyLux, thank you for choosing ibis Praha Old Town. We are delighted to hear you enjoyed our central location, clean rooms, and helpful staff. Your feedback on the breakfast variety is appreciated. We look forward to welcoming you back. Warm regards, Katerina Nemcova, Sales Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 608 Отзывов 9.7/10 Расположение
  • 2 126 Отзывов 5.9/10 Номер
  • 1 603 Отзывов 7.9/10 Сервис
  • 35 Отзывов 8.3/10 Интернет
  • 1 122 Отзывов 8.2/10 Завтрак
  • 919 Отзывов 8/10 Чистота

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