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Отель ibis Прага Мала-Страна 3 звезды

Примечание: отзывы клиентов 4.3/5 Отзывов: 4 025

сертифицированный отель ALLSAFE

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Номер 1

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+ 21 Услуги

Этот отель участвует в программе Planet 21 Серебряный

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животнымиПлатные услуги
  • Няня по требованиюПлатные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выездПлатные услуги
  • Прачечная
  • Банкомат
  • Консьерж
Питание
  • ЗавтракПлатные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
Развлечения и отдых
  • Няня по требованиюПлатные услуги
  • Водные экскурсии
Бизнес-услуги
  • Конференц-зал (-ы): 3
  • Бизнес-центр со службой поддержки
  • Заказ услуг печати/копирования

Расположение отеля

ibis Прага Мала-Страна

Plzenska 14
PRAHA 5
Smichov
15000 прага
czech republic

Телефон: +420221701700

Факс: (+420)2/21701801

Заезд с 14h00

Выезд до 12h00

  • BUS :  167 ANDEL

  • LINE B :  B ANDEL

  • TRAM :  4-6-10-12 ANDEL

  • На самолете

    RUZYNE На расстоянии 15 км / 9,32 миль

  • На поезде

    HOLESOVICE На расстоянии 8 км / 4,97 миль

  • На поезде

    PRAHA HLAVNI NADRAZI На расстоянии 6 км / 3,73 миль

GPS:50.072216, 14.400606

Наши номера

Отель предлагает стандартные номера с 1 двуспальной, 2 односпальными или 3 односпальными кроватями. Все номера очень уютные, с кроватями ibis Sweet и удобной ванной комнатой. В них есть все, что нужно для приятного отдыха. В каждом номере имеется индивидуальный кондиционер, ЖК ТВ и бесплатный WiFi. В ванной комнате есть душевая кабина. Есть несколько номеров для гостей на инвалидной коляске. На территории отеля нельзя курить.

Номер с одной двуспальной кроватью нового поколения

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 16 / 172 sq ft
  • Беспроводной Интернет в номере
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон

Номер с двумя односпальными кроватями нового поколения

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 16 / 172 sq ft
  • Виды: Боковой вид на город *

При наличии свободных номеров

  • Беспроводной Интернет в номере
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон

Стандартный номер с 2 1сп. кроватями и диваном

  • Максимальное количество гостей: 3
  • Беспроводной Интернет в номере
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон
Номера

Наши бары и рестораны

L'ESTAMINET

Тип кухни: Интернациональная кухня

Старинный интерьер. Щедрые порции, аутентичная, теплая атмосфера...Там, где хорошо собираться вместе.

Обед

11:30 - 14:00

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Ужин

14:00 - 23:00

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BAR

Недоговорная фотография

Бар: приятное место, где можно назначить встречу в любое время дня.

Обед

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Ужин

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 3

  • Максимальный размер: 33 м²

  • Максимальная вместимость: 32 человек

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Отзывы наших гостей о
ibis Прага Мала-Страна

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.3/5

Отзывов: 4 025

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 1 976

Хороший отель

Примечание: отзывы клиентов 5.0/5

Andrey G. Семьи - 26/03/2020 Проверенные отзывы - ALL

Очень приятный отель и отзывчивый персонал.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Good hotel in general with minor issues

Примечание: Tripadvisor 4.0/5

NickKorotya Couples - 19/01/2020 Реальные отзывы TripAdvisor

In general, hotel left solid good impression. We enjoyed our stay and were happy with a trip. We especially liked: + Location. Nearby tram, bus & metro stops allow easy transportation to/from airport and places of interest. Moreover, most of sightseeing stuff in Prague Center could be even reached on foot. District around the hotel is picturesque and worth walking around, too. + Cleanliness was quite impressive; cleaners really did their best. + Polite and friendly staff. However, some things could be improved: - Our main problem was this: no kettle in the room + difficulties with getting hot water. When my pregnant partner asked for some tea during the night, I was informed that kettles are available for a fee, but only during day/evening time; bar was also closed. I was able to find a solution only due to staff’s friendly help. Moreover, there were no water coolers/heaters or even vending machines. As a result, you can’t get drinking water during night if no one is at reception (plus these requests generate unneeded tasks for reception personnel). Anyway, kettle in the room is a thing most 2-3-star hotels and even some hostels provide for free. It was really disappointing and uncomfortable without it ☹ Other minor issues were: - Some parts of the breakfast were mediocre, coffee from the machine was plain terrible. No porridges or kashas. Lots of Russian-style salads are a bit weird for breakfast even for me as a Russian 😊 (Usually these are eaten for supper or dinner.) - No shoehorn in the room. - No list/booklet of additional services + hotel/room info in the room. - Window in our room (№530) was a bit wobbly, we couldn’t close it completely during night. Same for bath shower holder – showerhead wasn’t securely held in place.

Dear NickKorotya, thank you very much for taking the time to share with us your impressions on your recent stay in our hotel Ibis Praha Mala Strana, I am delighted to read that you have enjoyed the hotel, the service and comfort of our hotel. Unfortunately a kettle is not a standard equipment of Ibis room but as my colleagues mentioned, there is an option to ask for it for an extra supplement or you can ask our staff anytime (our front office is available 24/7). Also we do not provide any list of additional services in the rooms due to enviromental standards of our company but our staff is always happy to help. I would like to apologize for the inconvenience caused by the broken window seal and bath shower holder. Please rest assured that I will review your comments with our technician and we will do our best to improve on those points. Once again thank you very much for choosing our hotel for your stay in Prague and we hope to have the chance to welcome you again in our property in the heart of Prague. With kind regards, Katerina Bohacova Deputy Manager

A good Stay

Примечание: Tripadvisor 4.0/5

Claudio U Business - 06/01/2020 Реальные отзывы TripAdvisor

We were only in the hotel for one night, but we were greeted very nicely. Unfortunately I could not pay with the Reward Points, the hotel manager waived the parking fee for this, which is a great gesture. Hotel clean and I think it is well located. Nearby metro station as well as other public transport. By foot it is a good half hour from the old town to the hotel. The only thing to complain about is that there is a restaurant but unfortunately only snaks no real menus. A good restaurant is just opposite the hotel

Dear Claudio, Thank you very much for taking the time to share with us your impressions on your recent stay in our hotel Ibis Praha Mala Strana, I am delighted that to read that you have enjoyed the hotel, the service and comfort of our hotel. Also I would like to apologize for the invonvenience with the Reward points payment. I will share this with the team and I do hope that we will have the chance to welcome you back to Ibis very soon. Best regards, Katerina Bohacova

Хорошо

Примечание: отзывы клиентов 4.0/5

П. Пары - 01/01/2020 Проверенные отзывы - ALL

Отель удобно расположен. Комфортное прибывания, современное здание. Хороший завтрак и обед. Не хватало в номере чайника, но на ресепшн всегда можно было взять горячей воды.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager
Примечание: отзывы клиентов 5.0/5

Mykola Пары - 17/12/2019 Проверенные отзывы - ALL

Уютный номер, спокойные соседи, вежливый персонал.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Очень рекомендую этот отель

Примечание: отзывы клиентов 4.5/5

Vadim Друзья - 07/11/2019 Проверенные отзывы - ALL

Приятный отель в центре рядом с метро. Три звезды оправдывает полностью. До исторических мест 3 станции или около 20 минут пешком. Большой выбор блюд на завтрак на любой вкус. Внимательный персонал. Чисто, уборка каждый день. Только один небольшой минус. Хотели заказать ланчбокс вместо завтрака в связи с ранней поездкой в Вену одним днем, но, увы, отказали, сославшись, что в 20.00 кухня уже не работает и заказ принять не могут. Информации о крайнем сроке заказа завтраков нигде не нашли. Но это мелочи. Отдельно рекомендую пивной бар прямо напротив отеля на другой стороне улицы. В сравнении с аналогичными заведениями в пешеходной туристической зоне, здесь и пиво, и еда на 30% дешевле. Все очень вкусно, а пиво выше всяких похвал. По наблюдениям это то место, куда ходят в основном местные, что само по себе является показателем.

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Ibis Mala Strana Prague

Примечание: Tripadvisor 4.0/5

PeNor Business - 03/11/2019 Реальные отзывы TripAdvisor

Well-situated hotel, just a few minutes walk from metro/tram/bus connections. Clean and well-kept. Recently-renovated room with good sleep quality. Very friendly and efficient staff who were always there to help.

Dear guest, thank you very much for taking the time to post your comments, I will surely share your positive feed back with the team, we strive to always try to provide the best possible service to our guests, and I am pleased that we managed to make your stay an enjoyable one. We hope to welcome you back very soon at Ibis Praha Mala Strana. With kind regards, Katerina Bohacova

прекрасный отель за разумные деньги

Примечание: отзывы клиентов 5.0/5

Светлана Н. Б. Семьи - 29/10/2019 Проверенные отзывы - ALL

Отличное расположение, богатый разнообразный завтрак (творог-очень вкусный), приемлемая цена.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Разочарован

Примечание: отзывы клиентов 1.5/5

И. Семьи - 27/10/2019 Проверенные отзывы - ALL

По сравнению с другими отелями сети, очень плохая звукоизоляция окон, подушки свалявшиеся, хотя номер был выбран улучшенный, в чем улучшение, так и не понял, разочарован

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis Praha Mala Strana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Bohacova Deputy Manager

Convenient and comfortable

Примечание: Tripadvisor 5.0/5

eddiesiu01 Couples - 06/10/2019 Реальные отзывы TripAdvisor

I am from Hong Kong. Together with my wife, I travelled to Prague in mid September 2019. Ibis Praha Mala Strana has a very convenient location. You may take bus no. 191 from Prague International Airport and get off at the last but one stop. The hotel is just 5 minutes walk from there. Nearby is the Subway Station Andel which is on the Yellow Line, also known as Line B, plus the stops for a number of trams. If you choose to tour around on foot, Vltava River is just about 15 minutes away. Within an hour of leisure walk, you should reach most scenic spots in the old town. We are also very satisfied with the service and facilities of the hotel. The staff are friendly and helpful. All in all, we highly recommend the hotel to fellow travellers.

Dear eddiesiu01, thank you very much for taking the time to share with us your impressions on your recent stay in our hotel Ibis Praha Mala Strana, I am delighted that to read that you have enjoyed the hotel, the service and comfort of our hotel. I will share this with the team and I do hope that we will have the chance to welcome you back to Ibis very soon. Best regards, Katerina Bohacova

Prague stay

Примечание: Tripadvisor 5.0/5

adrianshaunh Couples - 23/09/2019 Реальные отзывы TripAdvisor

This Ibis hotel is very clean a great location, great breakfast choice and friendly staff. I would highly recommend staying here and would definitely stay again if in Prague. Just a 5 min walk to both metro and tram

Комфорт и спокойствие

Примечание: отзывы клиентов 5.0/5

Ю. Индивидуальные путешественники - 31/08/2019 Проверенные отзывы - ALL

Очень удобные кровати

Dear Mrs. K., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Good hotel in good location

Примечание: Tripadvisor 5.0/5

Nadiia Z Couples - 22/08/2019 Реальные отзывы TripAdvisor

Ibis standard. Clean, comfortable and quiet room, comfy bed. Location is good enough, near shops, bars and transportation. Good breakfast.Free internet. The staff is friendly. Fast access to and from the airport.

Dear guest, Thank you very much for providing your feedback to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team. Looking forward to welcoming you soon back to the ibis Praha Mala Strana! My best regards from Prague, Jiří Hnolík, General Manager

Спокойно, грамотная логистика, все на своём месте, вежливыюая и профессиональная команда

Примечание: отзывы клиентов 5.0/5

Sergey P. Семьи - 18/08/2019 Проверенные отзывы - ALL

Чисто, все на своём месте, нас очень вежливо и участливо встретили, помогли со стоянкой, чётко и без проволочек заселили

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Nice Hotel, good place

Примечание: Tripadvisor 4.0/5

dansimbotin Family - 15/08/2019 Реальные отзывы TripAdvisor

The Angel quartier is a good base for visiting Prague. The transportation is very good, near comercial and business area. The Hotel offer everything you need: a confortable bad, good breakfast, including lunch to fair price from Monday to Friday. The parking is a little expensive (around 22 Euro /day), but finally ok.

Dear Guest, We are delighted to know that the hotel as a whole was to your satisfaction and that we met high ibis brand standards as you kindly mentioned in your review. I sincerely hope that we will have another opportunity to treat you as a guest over here again. The ibis Praha Mala Strana team looks forward to welcoming you back. Kindest regards JIří Hnolík, General Manager

Достойный отель

Примечание: отзывы клиентов 4.5/5

Д. Пары - 14/08/2019 Проверенные отзывы - ALL

Тихо, уютно, комфортно

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Две ночи в Праге

Примечание: отзывы клиентов 5.0/5

А. Индивидуальные путешественники - 07/08/2019 Проверенные отзывы - ALL

Самые лучшие впечатления от пребывания в Ibis Mala Strana Prague

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Deputy Manager

Clean but horrible staff

Примечание: Tripadvisor 3.0/5

Sirichai B Friends getaway - 25/07/2019 Реальные отзывы TripAdvisor

I and my friends checked in and asked for quiet rooms. The staff assigned me a room right next to the intersection where cars and tram noise rumbling most of the time. (My friends'room was ok). I told the staff for relocation and she said the hotel was fully booked. I rechecked the hotel by the Accor application and the hotel wasn't full. She might either lie or be ignorant. So I phoned down to the reception again and another lady talked to me and offered me a chance to get a quiet room but I had to wait after 2 PM. That was fine. I finally got a quiet room. Put some smile on your face and try to be helpful. That's all I ask and what should have been performed. (I stayed in Accor hotel throughout the trip)

Dear guest, Thank you for your comments. I am sorry that you had a disappointing experience - we take all feedback seriously and have taken action to ensure the issues you have raised will not happen again. It is always our intention that your stay with us run as smoothly as possible. It is unfortunate that we have not been able to resolve your concerns immediately. We were not performing to our usual standard in your case and I do apologize for the inconvenience caused thereafter. I have reviewed your comments with front office supervisor to avoid any reoccurrence in the future. Yours sincerely, Jiří Hnolík, General Manager

July stay

Примечание: Tripadvisor 4.0/5

tonynuttall Solo travel - 17/07/2019 Реальные отзывы TripAdvisor

Stopped for a long weekend, used the hotel before so knew where it was and what to expect. No issues at all, comfy clean room, good breakfast and close to Anděl metro station. Also a number of shops, bars and restaurants nearby.

Dear Guest, Thank you for staying with us and for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, JIří Hnolík, Generala Manager

Хорошо и не вкусно

Примечание: отзывы клиентов 3.5/5

Irina Индивидуальные путешественники - 16/07/2019 Проверенные отзывы - ALL

Невкусные бедный завтрак. Яичная каша пересоленная. Протекающая стенка душевой кабины.

Dear Mrs. K., Thank you for taking the time to tell us about your experience at the ibis Praha Mala Strana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Bohacova Deputy Manager

Последние отзывы: 20

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