Mercure Resort Sanur 4 étoiles

Note Avis clients (Note ALL) 4.4/5 544 avis

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Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4
Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonésie

Description

Les plus de l'hôtel

  • Deux piscines intérieures et un court de tennis

  • Grande salle de bal de 270 m² pouvant accueillir jusqu'à 285 personnes

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonésie

GPS:-8.710925, 115.25405

Téléphone
Fax +62 361 287303

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

PANDAWA RESTAURANT

Le Pandawa restaurant avec vue sur l'océan est ouvert pour le petit déjeuner, le déjeuner et le dîner. Cuisines européenne et asiatique, room service 24 h/24.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  544 avis

Note TripAdvisor  3.9/5  3 215 avis

Certificat d'excellence 2024

Excellent place

Note TripAdvisor 5.0/5

Devie A Avis TripAdvisor

Masakryczny hotel

Note TripAdvisor 2.0/5

Agnieszka W Avis TripAdvisor

Dear Y3699WLagnieszkaw, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Bali Sanur Resort. We are truly sorry to hear that your experience did not meet the expectations we strive to provide for our guests. We take all feedback seriously, and your comments about the condition of the rooms and cleanliness have been shared with our housekeeping and maintenance teams for immediate attention. Our goal is to offer a comfortable and relaxing stay for all of our guests, and we regret that we fell short during your visit. We also appreciate your input about the breakfast selection and the pool area. Your observations will help us continue to refine our offerings and ensure that we provide a more enjoyable experience for future guests. It’s encouraging to hear that you appreciated our well-maintained garden area, and we are grateful for your recognition of this aspect of the property. We understand how important a seamless and enjoyable stay is, and we are working hard to ensure that improvements are made so that future guests can enjoy a more pleasant and comfortable environment. Your feedback is truly valuable to us, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future, with the promise of a better experience. Warm regards, Samuel Theodorus Guest Experience Manager

Bali trip March 2025

Note TripAdvisor 3.0/5

Ethan F Avis TripAdvisor

Dear L6446WFethanf, Thank you for taking the time to share your feedback. We're glad to hear that you found your room and bedding comfortable, and we’re happy that the location and setting of the hotel contributed positively to your stay. We also appreciate you bringing the issues with the WiFi, TV, and staff’s understanding of the situation to our attention. We sincerely apologize for the inconvenience you experienced, particularly with the disturbance in the early hours. This is certainly not the level of service we aim to provide, and we will review our processes to prevent similar situations in the future. We regret that your dining experience did not meet expectations. Your comments about the restaurant and the buffet are valuable, and we’ll work with our team to ensure that the quality and hygiene are improved going forward. While we are pleased to hear that you felt the overall value for money was good, we appreciate your suggestions and will continue to strive to offer a more enjoyable experience for all our guests. We hope to welcome you back in the future and provide you with a more seamless experience. Warm regards, Samuel Theodorus Guest Experience Manager

Super hôtel et services

Note TripAdvisor 5.0/5

Jean-marie A Avis TripAdvisor

Dear 524jeanmariea, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay once again, and it’s especially meaningful to know that you’ve had a positive experience both now and 11 years ago. We take great pride in our greenery, service, and the variety of activities we offer, so it’s fantastic to hear that these aspects of your visit continue to impress. We truly appreciate your kind words about the breakfast and the attention from our staff. It’s always a pleasure to hear that our team made a positive impact during your stay. We’d be thrilled to welcome you back in the future and ensure your next visit is just as memorable as your past ones. Warm regards, Samuel Theodorus Guest Experience Manager

amazing stay

Note TripAdvisor 5.0/5

606intanc Avis TripAdvisor

Dear 606intanc, Thank you so much for your kind words! We are thrilled to hear that you had an amazing stay and enjoyed the service, friendly staff, and beautiful views. We're especially happy that Yasa made such a positive impact on your experience—he will be delighted to hear your praise! It's wonderful to know that you appreciated the atmosphere, and we can't wait to welcome you back for another memorable visit. Thank you again for sharing your experience, and we look forward to hosting you in the future! Warm regards, Samuel Theodorus Guest Experience Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 781 avis 9.5/10 Site
  • 1 322 avis 7.1/10 Chambre
  • 1 515 avis 9.2/10 Service
  • 16 avis 8.3/10 Internet
  • 715 avis 7.6/10 Propreté
  • 622 avis 9.2/10 Plage
  • 519 avis 7.8/10 Petit déjeuner
  • 11 avis 4.7/10 Développement durable

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.