メルキュールコンベンションセンターアンチョール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,994 件のレビュー

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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, 14430 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • 市の中心部とスカルノハッタ国際空港のそば

  • 屋外プール、ウォータースライダー、キッズクラブ

  • アンチョールテーマパークの中心部に位置。ドゥニアファンタジー、シーワールド、アトランティスのそば

  • 屋内、屋外のイベントに最適な23会場でミーティングをカスタマイズ

  • 公園と海が一望できる広々とした客室

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ホテル所在地

メルキュールコンベンションセンターアンチョール

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 ジャカルタ
インドネシア

GPS:-6.122196, 106.836323

電話番号
ファックス +62 21 6406123

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

SUNDA KELAPA RESTAURANT

レストラン「スンダクラパ」では、地元の定番料理をはじめ、国際色豊かなメニューを取り揃えています。多彩な味わいをぜひお試しください。屋内と屋外の両方にお席をご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,994 件のレビュー

トリップアドバイザーの評価  4.5/5  2,991 件のレビュー

Family friendly hotel in Ancol

トリップアドバイザーの評価 5.0/5

RachmaL22 トリップアドバイザー認証口コミ

Stay here while there is an event in ancol. At mercure with a very affordable price you can get a spacious room type, a lot of varied breakfast, and amazing hotel facilities. Across the hotel you can go to the mini zoo ancol in allianz eco park. in the hotel itself there is also a connection door from the hotel to the beach/sea. The swimming pool also has children's games. behind the restaurant there is a children's play area. From pool ball facilities, billiards, to VR games. Every Saturday and Sunday there are also clown entertainers and activities for children. This hotel is very family friendly.

Dear Mrs Rachma, Thank you for choosing Hotel Mercure Ancol and for taking the time to share your wonderful review! We're delighted to hear that you enjoyed your stay, especially the spacious rooms, varied breakfast, and family-friendly facilities. It's great that you were able to explore the nearby Allianz Eco Park and enjoyed the convenience of our beach access. We're glad your family had fun with our children's play area, swimming pool, and weekend entertainment. Creating memorable experiences for families is important to us, and your kind words motivate us to keep delivering exceptional service. We look forward to welcoming you and your family back for more great times at Hotel Mercure Ancol! Warm regards, Darmadi Law II Front Office Manager

We should have left after first night

トリップアドバイザーの評価 2.0/5

olivias48 ファミリー - トリップアドバイザー認証口コミ

Our family stayed in this hotel for 3 nights. It wasn’t our choice, a relative booked it for us thinking it’ll be a good fun to stay in Ancol. Let me start with the positives: the staff are very friendly and the breakfast buffet is ok. Now the negatives: this is an old hotel, they’ve refurbished the rooms but can’t hide its age. Shower head was broken, but handheld was working so we worked around it, the grouts have mould, the shower tiles are chipped, the basin is slow draining, and they do not give out hand or face towels. No conditioner either, only shampoo and soap. There small bugs in the room, ranging from harmless moth, to baby roaches, and some other I can’t identified. I had trouble sleeping imagining these insects crawling all over me. The entrance/parking system is also complicated if you want to leave the hotel at some stage during your stay. Basically you get one free entry/exit per stay. If you ever want to leave the hotel to go outside Ancol with a private car you need to pay Rp30k per person when you get dropped off back at the hotel. So the other our excursion to Jkt Pusat to do some sightseeing cost us Rp150k for us to be dropped off back by our driver at the hotel. I should have moved to another hotel after 1st night. We have stayed in other Mercure before but this one gave me the ick.

Dear Ms Olivias48, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind words about our friendly staff and breakfast buffet. However, we sincerely apologize for the inconveniences you encountered during your stay. We are sorry to hear that the condition of the room and bathroom did not meet your expectations. Your comments regarding the shower, cleanliness, and the lack of towels and amenities have been noted, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. Regarding the parking and entrance system, we understand how the fees for re-entry may have impacted your experience, and we will review this policy to ensure better convenience for our guests in the future. We truly regret that your stay was not as comfortable as you had hoped, and we would welcome the opportunity to make things right in the future should you decide to give us another chance. Please feel free to reach out directly if you ever consider returning, and we will do our best to provide a much-improved experience. Thank you again for your honest feedback, and we hope to have the chance to serve you better next time. Warm regards, Darmadi Law II Front Office Manager

Memorable Stay With Family.

トリップアドバイザーの評価 5.0/5

shamirk2020 ファミリー - トリップアドバイザー認証口コミ

"Thank you to the Mercure Hotel management for the delightful surprise in decorating the room for my daughter's birthday and for upgrading us to the Presidential Suite. Our family felt very comfortable and truly enjoyed our stay. A special thank you to Isa Lousiana, Frans, Felix, Dwi, Ira, Mafia septi, mutiara, & HK Team. for making the experience even more memorable."

Dear shamirk2020, Thank you so much for your wonderful review. We are thrilled to hear that you and your family had such a memorable stay at Hotel Mercure Ancol, especially during your daughter's special birthday celebration. We're delighted that you enjoyed the surprise room decoration and the upgrade to the Presidential Suite. We will make sure to pass on your appreciation to Isa Lousiana, Frans, Felix, Dwi, Ira, Nafila, Septi, Mutiara, and the Housekeeping team. They will be very happy to know their efforts made your experience even more special. We look forward to welcoming you and your family back for another fantastic stay. Warm regards, Darmadi Law | Front Office Manager

Family-Friendly Hotel, Good for a Relaxing Stay

トリップアドバイザーの評価 5.0/5

Johan H ファミリー - トリップアドバイザー認証口コミ

We’ve stayed at Mercure Ancol several times, and as usual, it was a nice, relaxing experience. It’s really a solid option for a family staycation. Honestly, gak terlalu spesial, but still worth it, and we’d definitely come back again. Lokasinya enak, dekat pantai, so you can enjoy the sea breeze without going too far. However, this time breakfast was a bit of a letdown. Mungkin karena lagi peak season, but the variety of the food was way less compared to our last stay. Usually, there’s a kids corner, tapi kali ini gak ada. Overall, the hotel is still good, but the Mercure standard felt a bit off this time around.

Dear Mr Johan H, Thank you for your feedback and for choosing Mercure Ancol for your family staycation! We’re delighted to hear that you enjoyed your relaxing experience and appreciate our location near the beach. We sincerely apologize for the disappointment regarding breakfast during your recent stay. We understand how important variety and the kids corner are for families, especially during peak season. Your comments will be taken into consideration as we strive to improve our services. We look forward to welcoming you back for another enjoyable stay and to provide you with a better experience next time! Warm regards, Darmadi Law II Front Office Manager

For room 439 itself, I felt comfortable, there were no disturbances, the service was good and also friendly. Smeels good

トリップアドバイザーの評価 5.0/5

Purwo S トリップアドバイザー認証口コミ

the room is comfortable, the pillows are soft and the bathroom smells good, Very good and comfortable facilities, there is good service, There are lots of places for children to play and the view is great, directly to the sea. The hotel looks luxurious and spacious, Dela, Nirina, Diki, pak Angga

Dear purwo563, Thank you for your wonderful feedback. We're delighted to hear that you had a comfortable and enjoyable stay in room 439. It's great to know that the room, especially the pillows and bathroom, met your expectations and that you enjoyed the pleasant fragrance and facilities. We're also glad that the play areas for children and the beautiful sea view added to your experience. We appreciate your kind mention of Dela, Nirina, Diki, and Pak Angga—our team will be thrilled to hear your compliments. We hope to welcome you and your family back to Hotel Mercure Ancol for another memorable stay. Thank you again Best regards, Darmadi Law | Front Office Manager

との提携 TripAdvisor

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