メルキュールコンベンションセンターアンチョール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,800 件のレビュー

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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, 14430 ジャカルタ, インドネシア

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  • 市の中心部とスカルノハッタ国際空港のそば

  • 屋外プール、ウォータースライダー、キッズクラブ

  • アンチョールテーマパークの中心部に位置。ドゥニアファンタジー、シーワールド、アトランティスのそば

  • 屋内、屋外のイベントに最適な23会場でミーティングをカスタマイズ

  • 公園と海が一望できる広々とした客室

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ホテル所在地

メルキュールコンベンションセンターアンチョール

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 ジャカルタ
インドネシア

GPS:-6.122196, 106.836323

電話番号
ファックス +62 21 6406123

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

SUNDA KELAPA RESTAURANT

レストラン「スンダクラパ」では、地元の定番料理をはじめ、国際色豊かなメニューを取り揃えています。多彩な味わいをぜひお試しください。屋内と屋外の両方にお席をご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,800 件のレビュー

トリップアドバイザーの評価  4.4/5  3,341 件のレビュー

Noisiest Hotel I Have Ever Stayed At

トリップアドバイザーの評価 1.0/5

shaneuva トリップアドバイザー認証口コミ

Is in a good location, with plenty of family activities around Ancol. However, this hotel was one of the most noisy hotels I have ever had the misfortune of staying at. For some reason, at 5.45 in the morning, the hotel plays the loudest, most obnoxious music around the hotel via speakers outside of the guest rooms. Why the hotel think this is something hotel guests would appreciate is bewildering. Why Mercure, why?! At 5.45am, the majority of guests are still asleep and do NOT appreciate being awoken so abruptly by your Spotify playlist!

Persiapan Munas IGI

トリップアドバイザーの評価 5.0/5

Nia K トリップアドバイザー認証口コミ

Great experience with good hospitality inside by Ibu Suningsih 🤍🤍, the rooms was clean and tidy, friendly staffs, the foods also was great.

Dear Ms. Nia K, Thank you for your positive feedback regarding your experience at our hotel. We are delighted to hear that you appreciated the hospitality, cleanliness of the rooms, and the quality of our food. Your kind words about our staff, particularly Ibu Suningsih, will be shared with the team. Best regards, Sutiyono Guest Experience Team

wow nice

トリップアドバイザーの評価 5.0/5

ANTHONY JOSHUA S トリップアドバイザー認証口コミ

ancol mercure hotel is very fun clean and nice for business. We used bidadari and batavia bu suningsih is very nice. 🥳🙂😆

Dear Mr. Anthony Joshua S, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel enjoyable, clean, and suitable for business purposes. Your kind words about our staff, particularly Suningsih, are greatly appreciated. Best regards, Sutiyono Guest Experience Team

Great resort, fantastic staff, good food!

トリップアドバイザーの評価 4.0/5

Tony T トリップアドバイザー認証口コミ

This was my 2nd stay at Mercure Conv. Center Ancol (having previously visited just before the pandemic). Overall, it was a good experience, and I truly appreciate the consistently professional, helpful, and friendly service from the staff. I would like to express my sincere appreciation for the efforts of both M.O.D.s during my stay. I had an urgent payment to complete and did not realize it could only be processed through a laptop or desktop. Unfortunately, I only had my mobile devices with me. Thankfully, Mr. Henri, the gentleman M.O.D., went out of his way to save the day! What a hero! Special Thanks also to Miss Dwi, who kindly arranged tape and scissors so I could finish a documentation project I was working on. The food at the restaurant was delicious, with a good variety of options to choose from. The main reason I am giving a score of 8.7 instead of higher is due to the air conditioner in the room. It could not be switched off, only adjusted. Even after speaking with housekeeping and asking for help as the room was too cold, the constant flow of cold air continued. Unfortunately, this resulted in me catching a cold, and more than a week after departing I’m still unwell and coughing a lot. I kindly request that the hotel consider fixing this issue so guests have the option to fully turn off the air conditioner when needed. Of course, this is not the fault of any staff member, but sadly it affected the comfort of my stay. Thank you again for the hospitality, and I hope to return in the future once the AC issue is resolved. Terima kasih banyak!

Dear Mr. Tony Thank you for taking the time to share your experience at Mercure Convention Center Ancol. We are delighted to hear that you appreciated the professionalism and attentiveness of our staff, particularly Mr. Henri and Miss Dwi, who were able to assist you during your stay. Your kind words about our restaurant offerings are also greatly appreciated. We sincerely regret that the air conditioning in your room did not meet your expectations. Your feedback regarding the inability to fully turn off the unit is valuable, and we will certainly take it into consideration as we continually strive to improve our facilities. We understand how important a comfortable environment is for our guests, and we apologize for the discomfort you experienced. We appreciate your understanding and thank you once again for your feedback. We look forward to welcoming you back in the future, hopefully under more favorable circumstances. Best regards, Fachry Aulia - Asst. Front Office Manager

Deplorable and Dysfunctional Hotel

トリップアドバイザーの評価 1.0/5

Roywidjaja トリップアドバイザー認証口コミ

Room was booked for a family with a child, yet the room was not properly prepared in anticipation for arrival of 3 persons. In room- slippers, amenities and bath towels were inadequate. Since there were only 2 towels available, we called "guest service" and asked for the additional bath towel for our child and face towel and/or hand towel but was rudely refused by the lady on the other end, she said the hotel doesn't provide hand towels/face towels, juts bath towels. Went to the receptionist to ask for the bath towel, waited for 30 minutes and no one showed up. Called the receptionist and was dismissed in a rude tone of voice that the housekeeping has been told and I should just wait. It is truly baffling that my most recent stays at All.Com properties in Amsterdam, Cologne and Brussels were a stark contrast and virtually impeccable where the staffs actually read the booking details and prepared everythingaccordingly. Yet this Mercure property was just infuriating and blatantly dysfunctional in all hospitality aspects. To top it all, the entire floor and room was reek of smoking smell although it was supposed to be a non-smoking room.

Dear Mr. Roy Widjaja Thank You for your feedback and sharing experience at Mercure Convention Center Ancol We are sincerely apologized for any inconvenience caused. We have shared with our concerned team and will keep on improving our effort in giving a better performance by anticipating guest guest needs. Once again thank you so much for sharing your experience. Hopefully we still have the chance to welcome you back in the near future Kindest Regards, Fachry Aulia Asst Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 278 件のレビュー 8.4/10 ロケーション
  • 1,518 件のレビュー 9/10 客室
  • 1,487 件のレビュー 9.3/10 サービス
  • 32 件のレビュー 6.3/10 インターネット
  • 844 件のレビュー 8.9/10 設備
  • 750 件のレビュー 8.9/10 清潔さ
  • 486 件のレビュー 8/10 朝食
  • 127 件のレビュー 6.1/10 お値打ち度

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ジャカルタのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。