グランド メルキュール ジャカルタ クマヨラン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,141 件のレビュー

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説明

ホテルのその他の情報

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

当ホテルの客室

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ホテル所在地

グランド メルキュール ジャカルタ クマヨラン

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 ジャカルタ
インドネシア

GPS:-6.1536, 106.849698

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,141 件のレビュー

トリップアドバイザーの評価  5.0/5  5,181 件のレビュー

Great hotel

トリップアドバイザーの評価 4.0/5

bakti92 Couples - トリップアドバイザー認証口コミ

Spacious lobby with great decoration of christmas. Nice room , clean room but we didn't find a room service menu. We must call the operator with a small volume. When i order the room service, i choose the fried noodle seafood but the resto confirm with bakmie seafood which is i accept. Also i ask the server for the benefit member but he suggest to call the operator. Need more attention for this. Food was tasty

Dear Mr. Bakti, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Very satisfying “grand” deluxe room

トリップアドバイザーの評価 5.0/5

Lixendee ファミリー - トリップアドバイザー認証口コミ

As the name implies, you will find this hotel is very "grand" from the lobby to the room. There were 2 check-in staff at that time, the senior one was very friendly and humble, very helpful. The junior staff was a bit "tired" but still fast and friendly. We arrived at night and got the room we wanted assisted by the check-in staff. The room we got was quite spacious and fully equipped. Large and soft twin beds, a double sofa with a table facing a large window. A practical work desk and a complete TV channel with local and international broadcasts. Spacious bathroom with toilet and shower area separated by a partition and sink. The floor was clean, the carpet also felt clean. Comfortable and clean bed, clean and comfortable like-new white sheets. Comfortable pillows, and apparently from a brand that guarantees comfortable sleep. The entire room was clean and well maintained. I am very sensitive to cleanliness, so I could feel that this room was clean to the corners. I will definitely stay here again. Affordable price for a luxurious room and facilities like this.

Dear Mr. / Ms. Lixendee, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Suistanable and luxurious interior design hotel jakarta

トリップアドバイザーの評価 5.0/5

elvirazahrina ビジネス - トリップアドバイザー認証口コミ

Its a great interior design with a luxurious touch design , the room very clean and spacious enough Really love with their amenities Very sustaible Thank you for miss sisca for very welcoming us Its very family friendly hotel and also suitable for bussines

Dear Ms. Elvira Zahrina, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Review best hotel in jakarta

トリップアドバイザーの評価 5.0/5

Dreamer23779701457 トリップアドバイザー認証口コミ

Good hotel in jakarta with many facility like a swimming pool,gym,jacuzy and spa.. Good service for the staff very humble and fast respons .. The food very nice and delicious .... The best hotel for meeting with my company or checkim with my family ..

Kepada tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Mr. Lalu Aswadi Jaya General Manager

The reservation desk was terrible

トリップアドバイザーの評価 1.0/5

A K Couples - トリップアドバイザー認証口コミ

We've arranged our reservations months before our arrival. While we were on our flight to Jakarta (a few hours before our arrival), the reservation desk started to hassle us with whatsapp messages for a pre-payment to guarantee the room. Luckily I had transit flight so I could fix that. This is no way to treat your customers. If you want a payment beforehand, arrange it days/weeks before arrival instead of threatening at the arrival date. The guys at the bar were friendly and made our visits there and at the restaurant pleasant. Everything else was a minor experience.

Dear Mr./Mrs. AK, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager

との提携 TripAdvisor

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