メルキュールジャカルタバテービア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 370 件のレビュー

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メルキュールジャカルタバテービア - Image 1
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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • ジャカルタにあるスカルノハッタ国際空港まで車で40分

  • ジャカルタ歴史博物館、インドネシア銀行博物館を含む旧市街地から徒歩圏内です。

  • 鉄道駅やバスウェイ駅まで徒歩10分以内

  • 中華料理で有名な通りのXXXのそばに位置しています。

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

当ホテルの客室

ホテル所在地

メルキュールジャカルタバテービア

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 ジャカルタ
インドネシア

GPS:-6.132382, 106.810051

電話番号
ファックス +62 21 6915977

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

MALAKA

Malaka は 1 階にある、終日お食事ができるレストランです。多国籍料理、アジア料理、ヌサンタラのお料理をビュッフェ式とアラカルトメニューでオープンキッチンにご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  370 件のレビュー

トリップアドバイザーの評価  4.5/5  663 件のレビュー

2025エクセレンス認証

お客さまの声 2.0/5

Izuru S. ビジネス - 確認済みレビュー すべて

冷蔵庫が壊れていた。残念。

Dear Izuru s., Thank you for sharing your feedback with us. Please allow me to sincerely apologize for the inconvenience caused by the refrigerator not functioning properly during your stay. This is certainly not the experience we want our guests to have, and I completely understand how disappointing this must have been. Our team has already informed Engineering to inspect and repair the unit immediately to prevent this from happening again. Should you still require a replacement or any additional assistance, please do not hesitate to let us know—our team will be more than happy to help. Once again, we are truly sorry for the inconvenience, and we hope to have the opportunity to provide you with a much better experience on your next visit. Warm regards, Andri Front Office Manager

Excellent Stay at Mercure Jakarta Batavia

トリップアドバイザーの評価 5.0/5

HalimH126 トリップアドバイザー認証口コミ

I was very impressed with the service during my stay at Mercure Jakarta Batavia. I would like to express my special appreciation to Roy and Erna for their warm assistance and professionalism upon our arrival. Roy was courteous and efficient in helping us with our luggage, while Erna ensured our check-in process was smooth and pleasant. Their genuine hospitality truly reflects the high standards of the hotel. Thank you to the entire Mercure Jakarta Batavia team, especially Roy and Erna, for making our stay such a wonderful experience. I would definitely recommend this hotel to others

Dear Mr. Halim, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Mixed feelings. Plenty of improvement possible.

トリップアドバイザーの評価 3.0/5

FlokiandFreya トリップアドバイザー認証口コミ

The good: The hotel is spacious and the lobby is quite nice, it was quiet which suited me. The actual rooms were very good, shower was great and beds were comfortable. The breakfast and buffet dinner were also quite reasonable but probably not enough choice to be truly an international hotel. The room air conditioning worked well. It’s not too far from the airport depending on traffic and time of day. The bad: The pool bar could not even provide a beer let alone any of the cocktails on their menu. The only spirit available was whiskey…therefore they couldn’t make any cocktails. Truly bizarre. The downstairs bar, which had inside smoking and poor ventilation, did have select beers and some wines; again no other spirit except whiskey despite having a cocktail menu. Wifi access wasn’t provided, they didn’t have bottled water but filtered water was freely available, so take your own water bottle. Items such as toothbrush, shaving kit etc were also not in the room; a phone call to reception was needed to get these. There was a problem with our keycard which was eventually rectified. I didn’t feel safe walking in the area, so using a grab or taxi is recommended.

Dear FlokiandFreya, Thank you for taking the time to share such a detailed review of your recent stay with us. We truly appreciate your constructive feedback and are pleased to know you enjoyed our spacious lobby, comfortable rooms, and the quality of our breakfast and dinner offerings. It is also great to hear that our location and air conditioning met your expectations. We sincerely apologize for the areas that fell short of your expectations. Your comments regarding the limited beverage selection at the pool and lounge bars have been shared with our Food & Beverage team for immediate improvement. We are also reviewing the availability of in-room amenities to ensure guests have a more seamless experience without needing to request basic items. We value your feedback as it helps us identify opportunities to enhance our guest experience. We do hope to have another opportunity to welcome you back and provide a more satisfying stay. Warm regards, Andri Mengko Front Office Manager

Short stay at Mercure Batavia

トリップアドバイザーの評価 4.0/5

sasikumarrajapan Solo travel - トリップアドバイザー認証口コミ

Decided to take a short staycation in Jakarta spend the weekend at Kota Tua. Heavy traffic to get here and a worthy trip

Dear Sasikumarrajapan, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

very pleasant stay at Mercure Hotel Batavia

トリップアドバイザーの評価 5.0/5

RaspberryMeringue トリップアドバイザー認証口コミ

We had a very pleasant stay at Mercure Hotel Batavia. The location is excellent, just a 10-minute walk from the historic Kota Tua, which made sightseeing very convenient. All staff members we encountered were exceptionally friendly and professional. We felt genuinely welcome from the moment we arrived. We were particularly grateful that, after a long international flight, we were allowed to check into our room earlier than scheduled. This thoughtful gesture was much appreciated. The junior suite was very spacious and had high-quality beds. We dined at the hotel for both breakfast and dinner, and found the food to be of very good quality and very tasty. Overall, we were really satisfied with our experience and would not hesitate to recommend Mercure Hotel Batavia to other travelers.

Dear RaspberryMeringue, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

との提携 TripAdvisor

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周辺の他の施設

ジャカルタのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。