Manly Pacific Sydney MGallery Collection 5 gwiazdki

Leaving Circular quay in Sydney we took the ferry to Manly and what a beautiful day it turned out to be. The trip over was so relaxing and the views from the ferry were spectacular, passing by by the Opera house and the harbour bridge on the way. Arriving in Manly we walked down the Main Street were there was a street market with lovely stalls including ethnic Aboriginal art and jewellery. Also some very nice stalls selling beautiful linen clothing perfect for wearing in the heat. Street musicians played in several doorways as we progressed to the beach, a wonderful holiday vibe was experience. The stunning beach appeared before us at the end of the Main Street where families were enjoying the beautiful day. Along the promenade there are many cafes and restaurants where you can sit and take part in people watching. If you’re in Sydney this is a must do trip. A very relaxing and enjoyable experience

What a great experience at this hotel. It's hard to combine luxury with very friendly and relaxed hotel-keeping. But the Manly Pacific just works. We stayed in three different hotel rooms over the course of the month. The rooms facing the beach were outstanding. And we will never forget how incredibly kind Coko and Amy were in helping us out with a luggage drama at the end of our stay. There aren't many hotel managers who will locate and then drive your missing luggage personally over to an other hotel after you check out! Thank you. We will be back.

Great location in the heart of Manly. Friendly helpful staff. Beautiful clean rooms. Great rooftop pool with views of the ocean. Only one thing I didn’t like, there were no top bed sheet on the beds. Bottom mattress bed sheet then only a quilt. Other then that couldn’t fault a thing.

The hotel proved the ideal choice for my family birthday party. I booked seven rooms - some with twin beds - and we all found them excellent. Service was great and we were even provided with a wheelchair to use. The pool area up top is great for kids. The breakfast at the Bistro was excellent, with made to order omelettes an extra luxury. We had our banquet dinner party at the Bistro and the lovely staff couldn't do enough for us. Very happy with the hotel and the staff..

Good Points: Great location right on Manly beach, front desk staff outwardly very pleasant and helpful. Bad Points: Returned to our room on the evening of 27th December to find one bed with linens changed but second bed was not changed, just the new sheets left in the room without actually fitting on to the bed. Also noticed one of my 7 year old daughters stuffed animals was missing from the room. Not a big deal to most but very distressing to my 7 year old. Informed the front desk of lost item, was promised the hotel would talk to housekeeping the next day. 28th December - returned to front desk to enquire about lost property, was informed nothing was logged on the system the previous evening, was promised they would check with housekeeping. 29th December - returned to front desk, was informed nothing was logged on the system, was promised a lost property report would be raised and apologies issued. 30th December morning - Checked with front desk, lost property report had been logged but no sign of lost property, promised that they would check again with housekeeping. 30th December morning - On entering the bathroom in our room, my wife complained something sharp had pierced her foot when walking into the bathroom, checked the carpet and found 3 sharp objects protruding from the carpet tack strip used to fix the carpet to the entrance to the bathroom. Informed front desk, who visited our room and confirmed the presence of of sharp objects. Was informed this would be fixed whilst we were out for the day, I asked if we there was any possibility we could have another (upgraded) room, was told they would check availability. 30th December afternoon - returned to hotel, was informed at front desk that the protruding objects had been fixed. Entered the room, and confirmed that protruding objects had been fixed, noticed that one of our two hotel provided cups was missing. Hotel staff delivered a new small cuddly toy as way of apology for lost stuffed toy, well received by my daughter. 30th December afternoon - daughter complained of something sharp on the floor she had stood on. Checked the floor and found 3 small fragments of broken pottery lodged in the carpet, collected the fragments and took them to front desk asking to speak to the duty manager. Duty manager did not appear but front desk person stated they took this very seriously and offered a free breakfast for 1 day of our stay.... I asked that the carpet be thoroughly vacuumed whilst we visited the hotel pool ( pool was out of action for the first two days of our stay and the sauna was never in action). Returned to the room but could not definitely say the room had been vacuumed and broken cup was not replaced. 1st January - had to visit the hospital as daughter complained her foot was hurting, after 4 hour wait doctor found small sliver of pottery lodged in my daughters right heel. 3rd January - enquired at front desk whether the free breakfast was still available, front desk stated nothing was logged on the system, seems to be typical of this hotel, promises made but nothing followed through. Front desk stated free breakfast would be made available for the last 2 days of our stay. 4th January, surprised to find breakfast was logged as available and took up the offer. General comments - house keeping seemed very rushed on most days, coffee capsules were not replaced on 4 occasions during our 13 night stay and cups were not properly cleaned. Bathroom cleaning was shoddy at best, a hair remained on the wall of the bathroom for at least 5 days, indicating a general lack of care when cleaning the rooms. Checked out of the hotel on 5th January - received an email from housekeeping on 8th January stating lost property had not been found and they would check with the laundry company to see if the toys had been accidentally discarded with the laundry....... a bit late I think.