Dear H.H., Thank you for your message. We are sorry to hear that this situation affected your experience during your stay. We would nevertheless like to clarify that the information regarding our parking is clearly stated as paid parking on our website as well as on all third-party booking platforms. We sincerely regret if this information was not communicated to you or was not sufficiently visible at the time of your booking. Please also note that the parking fees are applied according to the parking conditions. From the 4th hour of parking onwards, the daily rate of €15 applies automatically. The total amount of €45 charged therefore corresponds to the applicable rate for the duration of your parking. Although we understand your disappointment, the parking fee was charged in accordance with the information provided prior to the booking and the applicable conditions. Therefore, unfortunately, we are unable to approve your request for a refund. Thank you for your understanding. Should you have any further questions, please do not hesitate to contact us. Kind regards, Hotel Management

Liebe F.B., vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im ibis budget Stuttgart City Nord zu bewerten. Es freut uns, dass Sie unsere gute Lage sowie die Nähe zur U-Bahn für Ihre Besichtigungen in Stuttgart und zum Porsche Museum geschätzt haben. Auch unser Tiefgaragenangebot wurde von Ihnen positiv hervorgehoben. Wir bedauern jedoch, dass es Probleme mit der Ein- und Ausfahrt der Tiefgarage sowie mit dem WLAN gab. Für die dadurch entstandenen Unannehmlichkeiten möchten wir uns entschuldigen. Ihre Hinweise nehmen wir ernst und werden diese an die zuständigen Bereiche weitergeben. Vielen Dank für Ihr Feedback. Wir hoffen, Sie bei einer zukünftigen Reise wieder bei uns begrüßen zu dürfen und Ihnen einen noch angenehmeren Aufenthalt bieten zu können. Mit freundlichen Grüßen Hoteldirektion

Sehr geehrter Herr T.G., vielen Dank für Ihre positive Rückmeldung und Ihre gute Bewertung. Es freut uns sehr, dass Sie unser Hotel als praktisch und unkompliziert empfunden haben und insbesondere mit dem Check-in, dem Team sowie dem Preis-Leistungs-Verhältnis zufrieden waren. Auch Ihre Einschätzungen zu Zimmer, Sauberkeit, WLAN und Frühstück nehmen wir aufmerksam zur Kenntnis und danken Ihnen für Ihre ehrliche Bewertung, die uns hilft, unsere Leistungen weiter zu verbessern. Wir würden uns freuen, Sie bei Gelegenheit wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Die Hoteldirektion

Dear M.Z., Thank you very much for your kind review! We’re delighted to hear that you had a pleasant stay and appreciated the clean room as well as the friendly service from our reception team. Your positive feedback truly means a lot to us and motivates us to keep providing great experiences for our guests. We hope to welcome you again soon! Best regards, Hotel Management

Dear F.C., Thank you very much for your positive review and for rating your stay so highly. We’re delighted to hear that you enjoyed our location and found the breakfast perfect. Regarding the room not being serviced on the second day, we would like to clarify that at check-in we ask our guests whether they would like daily room cleaning. This policy is part of our commitment to protecting the environment by reducing unnecessary water, energy, and detergent use. Of course, housekeeping service is always available upon request. We appreciate your understanding and hope to welcome you again soon for another pleasant stay. Best regards, Hotel Management

Dear Z.S., Thank you for your feedback. We regret to hear that the cleanliness of your room did not meet your expectations. Our team strives to maintain high standards, and your comments will be taken into consideration for future improvements. Best regards, Hotel Management

Dear A.M., Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet the standards we strive to uphold at ibis budget Stuttgart City Nord. We understand your concerns regarding the temperature in your room and the level of service you received. Our goal is to ensure every guest feels welcomed and supported during their stay, and we are disappointed to hear that we fell short in this regard. We take all feedback seriously, especially concerning our staff's conduct and knowledge, and we will address your comments internally to enhance our service quality. Your perspective as a former receptionist is especially valuable to us, and we thank you for your honest and constructive feedback. We regret that we did not meet your expectations, and we hope to have the opportunity to welcome you again under better circumstances. Best regards, Hotel Management

Dear S.K., Thank you for sharing your experience. We regret to hear that our reception team did not meet your expectations during your stay. Your feedback is valuable, and we will use it to improve our service. Best regards, Hotel Management

Dear Ms. L.P., Thank you for your feedback regarding the location and sound insulation of your room. We appreciate your comments about the size and furniture, as they help us enhance our guest experience. Best regards, Hotel Management

Dear I.C., Thank you for your positive feedback regarding our convenient location, breakfast buffet, and attentive staff. We are pleased to hear that you enjoyed your stay and found our services satisfactory. See you soon ! Best regards, Hotel Management

Dear O.B.H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location suitable and our service to your satisfaction. We look forward to welcoming you again in the future. Best regards, Hotel Management

Dear Manuel, On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the ibis budget Stuttgart City Nord

Dear Prl, Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories, and the positive remarks on the colleague. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis budget Stuttgart City Nord

Dear Mr. D., Thank you very much for your visit and for taking the time to review your stay at ibis budget Stuttgart City Nord. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis budget Stuttgart City Nord